Value for the money, friendly, helpful staff, clean and mostly tidy, except when lazy members do not return the equipment they had got out. I give it only 3 stars. This is mainly down to machine hogge... See more
Company replied
Location
Switch locationUnit C2, Teesside Leisure Park, TS17 7BU Stockton-on-Tees, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This gym has been open 2 months. There is a good selection of fitness equipment. There is a good choice of fitness classes. It is open 24 hours daily and I think it closed less than a maj... See more
Company replied
Cant fault the team !, Classes always challenging yet enjoyable, Sam & his team have really got this right. Normal people shouldnt look forward to being pushed & in pain !! Great experiences
Company replied
Good value for money
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Stockton On Tees
Written by the company
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Unit C2, Teesside Leisure Park, TS17 7BU, Stockton-on-Tees, United Kingdom
4.4
Excellent
23 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Place & Location!
Great gym, still looking like new! Awesome value for money.
7 December 2025
Unprompted review
Reply from PureGym UK - Stockton On Tees
Hi Richie, thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym overall and we look forward to seeing you back soon! Thanks, PureGym
Cant fault the team !
Cant fault the team !, Classes always challenging yet enjoyable, Sam & his team have really got this right.
Normal people shouldnt look forward to being pushed & in pain !!
Great experiences
24 November 2025
Unprompted review
Reply from PureGym UK - Stockton On Tees
Hi Lee - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym
Easy and great value sign up.
Easy and great value sign up sorted immediately. Great introductory session Jade was knowledgeable and incredibly helpful.
18 November 2025
Reply from PureGym UK - Stockton On Tees
Hi Dave. Thanks for taking the time to leave this review, we are delighted to see that this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are glad to hear of your easy joining process and don't forget that your app has lots of features so that members can get the most out of their membership! We look forward to seeing you back in the gym soon and supporting your health and fitness goals! Thanks, PureGym
Value for the money, but
Value for the money, friendly, helpful staff, clean and mostly tidy, except when lazy members do not return the equipment they had got out. I give it only 3 stars. This is mainly down to machine hoggers. Why do some members sit on the machine, playing with their phone, while resting between sets? GET up walk about, whilst resting, give others a chance to use the machine.
20 November 2025
Unprompted review
Reply from PureGym UK - Stockton On Tees
Hi Michael, thank you for taking the time to leave this review. We understand that this is sometimes frustrating for our members, and it is included within our Gym Rules that members should return weights after use. Anybody witnessed leaving equipment out of place will be spoken to by our Gym Team. We're afraid we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment we would strongly advise approaching a member of staff on the floor who will be able to help further. If you have any specific concerns relating to these matters, please speak with the Gym Manager who will be happy to assist further! Thanks, PureGym
It's such a clean and tidy gym with…
It's such a clean and tidy gym with friendly staff.
10 November 2025
Unprompted review
Reply from PureGym UK - Stockton On Tees
Hi Jase - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym
Incredibly welcoming.
Had nothing but a really positive experience for my first visit today. Was looking for a gym that was both welcoming and easy to get to and pure gym stockton was the best one that I could find, opted to book a taster lifting session with Lee Smithies and couldn't be happier with the overall experience. Lee was super laid back and showed me around some of the machines that I would be utilising to meet my own goals.
Finding a gym that suites you is super important, its not just the machines that are important but the overall atmosphere also plays a crucial role in determining how adapt you can become to showing up, couldn't be happier with my experience thus far.
17 September 2025
Unprompted review
Reply from PureGym UK - Stockton On Tees
Hi Joe - hank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and we hope you enjoy your new membership! Thanks, PureGym
Very helpfulstaff member who showed me…
Very helpfulstaff member who showed me around & explained things to me
4 August 2025
Reply from PureGym UK - Stockton On Tees
Hi Ann - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience! Thanks, PureGym
Good value for money
18 June 2025
Unprompted review
Reply from PureGym UK - Stockton On Tees
Hi Graeme - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym, if there is any area you think we can improve please let us know! Thanks, PureGym
Easy to join and minimal form filling
Easy to join and minimal form filling. Quick response to emailed question
19 June 2025
Reply from PureGym UK - Stockton On Tees
Hi Fran. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the signing up process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
Chloe Hoe, Personal Trainer
I have been working with Chloe Hoe, Personal Trainer, for a few months now. Whilst the gym is full of excellent equipment, Chloe has shown me how to use it properly and get the best out of it! I can already see good results and would recommend Chloe to anyone!
8 May 2025
Unprompted review
Reply from PureGym UK - Stockton On Tees
Hi there - Thanks for taking the time to leave this review, we are really pleased to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you are seeing results from these sessions and are feeling more confident with this! Thanks, PureGym
Walked in at a busy time to find there…
Walked in at a busy time to find there was still plenty of equipment free , staff were really helpful and friendly, so joined up really easily online
21 February 2025
Reply from PureGym UK - Stockton On Tees
Hi Lee – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Easy communication
Easy communication, great atmosphere and great equipment. Staff are very polite and professional
26 January 2025
Reply from PureGym UK - Stockton On Tees
Hi Rahmona - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Easy to join using the app and easy to…
Easy to join using the app and easy to see what other gyms I could use as part of my membership.
7 January 2025
Reply from PureGym UK - Stockton On Tees
Hi Caroline - We appreciate you leaving this review, and your feedback means a lot to us. We're all about making the beginning of your fitness journey hassle-free, so it's wonderful to hear you found the process of joining simple. Wishing you the best with your workouts! Thanks, PureGym.
Reply from PureGym UK - Stockton On Tees
Hi there! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
We are really happy to hear you enjoy using the gym! Thanks, PureGym
More improvements
Great atmosphere and well organised, however I didn’t see sit-ups bench to work for my stomach abs and also shower water temperature need slightly increased to suit my liking
16 January 2025
Reply from PureGym UK - Stockton On Tees
Hi Heri - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Regarding the point which you have raised about the bench, please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Reply from PureGym UK - Stockton On Tees
Hi Phil! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
Hope you enjoy your membership with us! Thanks, PureGym
Gym was clean lots of equipment to use
11 January 2025
Reply from PureGym UK - Stockton On Tees
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Very impressed with PureGym Teeside…
Very impressed with PureGym Teeside Park. I have trained and been a member of gyms for over 30 years at all price points. No one gym is perfect but if you can survive without a sauna and pool then PureGym at Teeside Park is pretty close. Outstanding value, great opening hours, good accessibility, free easy parking, good range of quality equipment and very clean. But most of all very friendly approachable staff and a lovely atmosphere while not being super busy.
10 January 2025
Unprompted review
Reply from PureGym UK - Stockton On Tees
Hi Ray - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Very good gym very well equipped and…
Very good gym very well equipped and changing rooms very clean it’s a comfortable gym to go to.
8 January 2025
Unprompted review
Reply from PureGym UK - Stockton On Tees
Hi Stuart - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
Definitely worth a visit - Stockton PureGym
This gym has been open 2 months. There is a good selection of fitness equipment. There is a good choice of fitness classes. It is open 24 hours daily and I think it closed less than a major competitor over the Christmas period and offers more
classes than this competitor.
I think this gym has the potential to be very good. It is fairly quiet at the moment.
I couldn't give 5 stars because I booked a class at 12.30 on Sunday 29/12 and when I went to go in the class I was told it was cancelled. I think I should
have been notified before I set out for the 8 miles each way drive.
I think the class was cancelled because there were insufficient people for the class. This happened again a few days before this but the class leader, Lee, used his initiative and asked a few people exercising in the gym if they wanted to join the
class and they did and it went ahead. Thank you Lee.
I don't think this is likely to be a problem in the future as I think this gym will be successful with plenty of customers - I certainly hope so.
18 December 2024
Reply from PureGym UK - Stockton On Tees
Hi Neil. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.