A wonderful gym experience overall. Easy to access. Plenty of equipment. Great class offerings! And the cherry on top is that I was able to apply a sale deal to my existing membership (the sale happen... See more
Location
Switch locationArthurs Bridge Wharf, GU21 4NR London, GB
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Gym was freezing, showers were cold, equipment was old and rusty, toilets were broken. I hadn't been there for a long time so forgot to put my number plate in for the parking. I received a £100 fine... See more
Company replied
Thanks Annie! I just wanted to write a review to recommend and thank Annie! Since meeting Annie my confidence in the gym has sky rocketed and I feel very comfortable even at peak times which I strugg... See more
Company replied
The early morning classes mean that I get to the gym before work and other things get in the way and I am not tempted to delay or postpone sessions. The instructors give clear instructions and are en... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Woking
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Arthurs Bridge Wharf, GU21 4NR, London, United Kingdom
3.7
Average
130 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love Pure gym
I love Pure gym, for their equipment.
It's a real shame that some members don't have gym etiquette... e.g putting equipment back.
It's not down to the staff to do it.
I'm old school :)
16 October 2023
Reply from PureGym UK - Woking
Hi Dave. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Too many PT’s working in gym and they…
Too many PT’s working in gym and they occupy the machinery.
There are not enough car parking spaces.
There are not enough classes
5 July 2023
Reply from PureGym UK - Woking
Hi Paul. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Staff very friendly and nice atmosphere…
Staff very friendly and nice atmosphere at Woking PureGym.
I attend the spinning classes twice a week and find the bikes are poorly maintained. Also bring back cleaning stations please.
Many thanks
5 July 2023
Reply from PureGym UK - Woking
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Good feel to Puregym in Woking
Good feel to Puregym in Woking gets my 5 stars. Equipment is good but one side note would be from the on floor staff to remind those dropping machine plated weights after a set is that is what contributes to things breaking which then does not help anyone
4 July 2023
Reply from PureGym UK - Woking
Hi Owen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I love my gym woking
14 June 2023
Unprompted review
Reply from PureGym UK - Woking
Hi Haroon. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Gym is very good but overcrowded
Gym is very good, but recently has become overcrowded
19 June 2023
Unprompted review
Reply from PureGym UK - Woking
Hi Cesar. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym.
Thanks, PureGym
Spacious
Spacious, clean, relaxing, plus modern and wide range of equipment. Changing rooms great, also places to sit. Ample facilities.
9 June 2023
Unprompted review
Reply from PureGym UK - Woking
Hi Ian. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
More personal trainers needed
4 June 2023
Reply from PureGym UK - Woking
Hi Siobhan. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Reply from PureGym UK - Woking
Hi Raja. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Gym clean &tidy
Gym clean &tidy, Could do with windows open in hot weather to increase cold air flow
31 May 2023
Unprompted review
Reply from PureGym UK - Woking
Hi John. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Good gym with good equipment but can…
Good gym with good equipment but can get extremely busy & people tend to ‘hog’ the equipment & get most ‘put out’ if asked if I can join in or how long they’ll be !…….. it’s a public gym & it’s NOT YOUR OWN EQUIPMENT so don’t get an attitude with people if they ask !!!
25 May 2023
Unprompted review
Reply from PureGym UK - Woking
Hi Mark. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Annie is a great fitness instructor
Annie is a great fitness instructor. Her classes are the best. She always motivates people to train harder and takes a genuine interest in members.
16 May 2023
Unprompted review
Reply from PureGym UK - Woking
Hi Alice. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Woking
Hi Gabriela. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Annie's classes are the best
Annie's classes are always good, the workouts are tough but enjoyable and the music is always good!
25 April 2023
Unprompted review
Reply from PureGym UK - Woking
Hi Dorian. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Woking
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym.
Reply from PureGym UK - Woking
Hi Cameron. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Woking
Hi Mel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Woking
Hi Roland. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Enough machines
Enough machines, good staff, all brilliant 👏 👍 👌 😀 🙌 😉 👏 👍
10 April 2023
Unprompted review
Reply from PureGym UK - Woking
Hi Mohit. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Brilliant Bodytone class!!! Thanks David S!!!
I decided at the end of last year that it was time to get fit again and to get the body I wanted. I was pretty rubbish and a little daunted when I started classes but with the help of all the instructors, but in particular the encouragement and attention to detail from David S, I am gaining confidence and now think I can do it! The classes are great! Thank you!
28 March 2023
Unprompted review
Reply from PureGym UK - Woking
Hi T. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy the classes and using the gym overall!
Thanks, PureGym
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