A wonderful gym experience overall. Easy to access. Plenty of equipment. Great class offerings! And the cherry on top is that I was able to apply a sale deal to my existing membership (the sale happen... See more
Location
Switch locationArthurs Bridge Wharf, GU21 4NR London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Gym was freezing, showers were cold, equipment was old and rusty, toilets were broken. I hadn't been there for a long time so forgot to put my number plate in for the parking. I received a £100 fine... See more
Company replied
Thanks Annie! I just wanted to write a review to recommend and thank Annie! Since meeting Annie my confidence in the gym has sky rocketed and I feel very comfortable even at peak times which I strugg... See more
Company replied
The early morning classes mean that I get to the gym before work and other things get in the way and I am not tempted to delay or postpone sessions. The instructors give clear instructions and are en... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Woking
Written by the company
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Arthurs Bridge Wharf, GU21 4NR, London, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great classes and teachers
Great classes and teachers, I like Dave and Leah's enthusiastic teaching, and teaching breathing techniques and effective workouts.

Reply from PureGym UK - Woking
Annie, Leah and Leanne
Annie, Leah and Leanne are amazing! Grateful to have a gym where women can train and feel confident and safe with them.

Reply from PureGym UK - Woking
Great classes by David S and Callum
Have been attending David Swimbanks’ classes for months now and they are brilliant. His attention to detail to ensure me and my partner keep the correct posture is second to none, and we can really notice the difference when he makes subtle adjustments. He really knows his stuff and can’t recommend him highly enough. Also a huge shout out to Callum - another top class trainer, who’s classes are always varied, high energy, and fun. Callum is also highly knowledgeable and is always a friendly face whenever you bump into him. Cheers team.

Reply from PureGym UK - Woking
I’m very happy with the Pure Gym.
I’m very happy with the Pure Gym.
I’ve made some classes and I loved them.

Reply from PureGym UK - Woking
Thanks Annie!
Thanks Annie!
I just wanted to write a review to recommend and thank Annie! Since meeting Annie my confidence in the gym has sky rocketed and I feel very comfortable even at peak times which I struggled with beforehand. She's helped to grow my relationship with the gym in more ways than imaginable. I really value her as a PT and couldn't ask for more, I look forward to continue receiving her weekly emails and tips!!

Reply from PureGym UK - Woking

Reply from PureGym UK - Woking

Reply from PureGym UK - Woking
Fun morning classes
The early morning classes mean that I get to the gym before work and other things get in the way and I am not tempted to delay or postpone sessions. The instructors give clear instructions and are enthusiastic (good motivators). The people attending are a range of fitness levels (not muscle bound gym monsters) and I don’t feel out of place.

Reply from PureGym UK - Woking
Good value for money
Good value for money, good variety of equipment and more designated areas for free weights and your own exercises compared with other similarly priced competitors. Regular classes you can book on to and the additional option of paying in-house PTs if you want some focused training. I can't speak for other gyms of theirs in other areas but it's nice that there is a mixture of inexperienced and lifelong gym goers. Thankfully not many meatheads on steroids unlike some places! The only things I think it could improve on is to have some extra equipment so there are a couple of the same thing weights wise. I.e. bench press, triceps extension/arm curl station, leg curl station also the dip/chin up bar (by the vending machines) I also couldn't see a way to buy padlocks to fit the lockers. Some gyms have vending machines for these but all I could see was protein bars and drinks.

Reply from PureGym UK - Woking
Annie is an amazing coach
Annie is an amazing coach. She has me excited to come to the gym on Tuesday and Friday mornings for her classes, even though I leave sweaty and sore every time. She is fantastic at making the class feel welcoming and accessible for all abilities. Thank you Annie

Reply from PureGym UK - Woking
Good variety of equipment
Good variety of equipment, clean and good staffing. No complaints.

Reply from PureGym UK - Woking
Best Spin experience
Had a spin class (Sat 9am, Annika?) and it was fantastic. I’m visiting family so unfortunately can’t come as often as I’d like but wanted to leave a review as her energy and the class was great.

Reply from PureGym UK - Woking

Reply from PureGym UK - Woking
Good session today and thanks to Leah…
Good session today and thanks to Leah for explaining how to use the T Bar.
It’s a very pleasant place to work out
It’s a very pleasant place to work out, plenty of equipment. Not too long been refurbished. Only niggle is at the weekend the signage indicates the main car park closes at 4pm but announcements are always closing it early, anywhere from 3.15 to 3.30, which is it? 4 pm or a random time.
The heating was on and the metal…
The heating was on and the metal equipment was warm.
I have mentioned many times that there…
I have mentioned many times that there has been no hairdryer in the mens changing room now for weeks at Woking gym and no action has been take.

Reply from PureGym UK - Woking
I love my local Pure Gym in Woking.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







