App is annoying as QR code to access takes a while to load. Deadlift equipment and bumper plates severely lacking. Benches were all wobbly in free weights section by dumbbells. A lot of the equ... See more
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Location
Switch locationBirmingham Road, WV2 3NH Wolverhampton, GB
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See what reviewers are saying
Great visit, although I’m a member for a couple of years I haven’t been for 9 months. My passion is road cycling but I was knocked off my bike last year and haven’t been to the gym while recovering. I... See more
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Great gym layout, secure free off site parking and friendly staff contribute to good environment and happy to travel further when possible to work out there. That's how pure gym should be in othe... See more
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The gym is an excellent place to start the day. Great atmosphere and a very welcoming environment. The only tiny bit of annoyances would be that the squat rack area was taking away from use by membe... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Wolverhampton South
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Birmingham Road, WV2 3NH, Wolverhampton, United Kingdom
3.8
Great
118 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Changing Rooms need to be cleaner.
Changing Rooms need to be cleaner.
There is a serious lack of cleaning solutions to clean gym equipment before and after use.
This has been the condition of the gym for the last 18 months
20 April 2023
Reply from PureGym UK - Wolverhampton South
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with.
Thanks, PureGym
Great visit
Great visit, although I’m a member for a couple of years I haven’t been for 9 months. My passion is road cycling but I was knocked off my bike last year and haven’t been to the gym while recovering. I booked a 30min session for familiarisation, a good decision as the layout was recently changed (no notice or info from the club!!) and the machinery is new too so it was a good visit. Some good tips and info from Dejon too.
19 April 2023
Reply from PureGym UK - Wolverhampton South
Hi Sat. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Wolverhampton South
Hi John. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
It would be nice to get more plates in…
It would be nice to get more plates in the free weights section and more variety on leg machine’s especially the smith machine leg press as there’s only one and as a heavy leg lifter theres not many opportunities for it when its always in use when i want to use it
22 February 2023
Reply from PureGym UK - Wolverhampton South
Hi Natalie. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Excellent experiences
We visited the gym for the first time and were made to feel very welcome by a particular PT named Josh and we now attend the gym at least 4 times a week and have 2 personal training sessions a week with him and he also guides us when we are there without him. He encouraged us so much even when we are convinced we cannot do it and made us more determined to continue and achieve our goals. He has to put up with our moans and groans and does it with total professionalism without any discrimination at all. He is a very likeable person and will do very well with his career as he gains more experience. As an older person who has not been inside a gym for maybe 30 years, he has encouraged and supported me...The gym and the clientelle are very welcoming so thank you...I hope I continue to enjoy my time there and achieve my goals.
21 February 2023
Unprompted review
Reply from PureGym UK - Wolverhampton South
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I like everything about this gym
I like everything about this gym, clean and spacious
16 February 2023
Reply from PureGym UK - Wolverhampton South
Hi Mowlid. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
This gym is really good and has amazing…
This gym is really good and has amazing instructor's. My favourite instructor is Stephen clarke who goes above and beyond in every class he does. He's very motivational
18 February 2023
Reply from PureGym UK - Wolverhampton South
Hi Jaspreet. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Awsome
The fact that it's closer to my home.
It's awesome clean and enough equipment's for all, I'm happy to be a member
17 February 2023
Reply from PureGym UK - Wolverhampton South
Hi Harith. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
NEED MORE PLATES!!
The good: facilities are generally clean, people are generally pleasant and help each other out if needed, I would say this gym is aimed at beginners.
The bad: not the best for more long-term lifters. Although it may seem like there's a lot of equipment e.g. dumbbells and plates in the free weight side, there just really isn't. If you've got a few people on the benches and a couple in the squat racks, then you've got no chance at getting the weights you want. You may be able to get a bar, but you'll be building it up with random 2.5kgs you can find on the floor! Even if you time it on the app so there's around 70-80 people in the gym, you'll still struggle to find equipment free. Imagine what it's like when there's around 150 people in peak time! For this reason, I usually try to go in after 10pm when it's quieter, but that isn't always possible. This gym needs to invest in more plates so that the handful of 20s or 15s etc. haven't got to be shared between around 10 different bars/pieces of kit.
4 January 2023
Unprompted review
Reply from PureGym UK - Wolverhampton South
Hi DS. Thanks for taking the time to leave this review. We always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym
Gym?
I love the staff very nice and care
U can have good talk about the gym and helpful and help find thinks in the gym
30 December 2021
Reply from PureGym UK - Wolverhampton South
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Good size, FREEZING and uncomfortable to work out
Descent sized gym, most of the PT are helpful and knowledgeable. Some machine very stiff and need oiling and some are out of alignment, not great from a safety point of view. We all aware people leave weights etc all over place and is a broth hazard again and I’ve read as back as 2021 that pure gym are finding ways to police this…. Who knows maybe we’ll have a religion by 2030. Ok onto the main point… people having to train in coats, hoodies and hats as it’s so cold… again we will be told to take it up with the manager when they fully aware how cold it is but very slow to act if they ever will. Even the staff who work there and it it’s cold( more than one). I’m having a day off today and looking forward to not seeing people wipe there noises and with tissue from their pickets and having to wipe mine with blue roll. The members are friendly and the changing rooms way to cold to get changed in or to shower. Like a member told me, “it’s warmer outside than it is inside” think that sums its up! It’s a shame PG not responsive to customers as it’s them who keep the gym open.
16 December 2022
Unprompted review
Reply from PureGym UK - Wolverhampton South
Hi Manjeet. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are sorry to hear of your negative experience with PureGym and would like to also apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Thanks, PureGym
Please update your all your equipment…
Please update your all your equipment like the other pure gyms
2 December 2022
Reply from PureGym UK - Wolverhampton South
Hi Aimee. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Reply from PureGym UK - Wolverhampton South
Hi Vijay. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Christmas opening hours
How can the gym advertise its opening hours as 24/7 when they pick and chose when they’re open? Surely this is misleading advertising or even false advertising.
Will you be compensating members for the cloisters over the Christmas period?
It’s never been closed over the holiday period previous so why now?
15 December 2022
Unprompted review
Reply from PureGym UK - Wolverhampton South
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We wish to allow all of our teams to spend time with their families and have a well-earned rest over the festive period. We will be open in the majority of our gyms on 26th December.
Thanks, PureGym
Requires a number of machines updating
Requires a number of machines updating. Machines are tired, out of balance or out of service.
14 December 2022
Reply from PureGym UK - Wolverhampton South
Hi Skuhjit - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
App is annoying as QR code to access…
App is annoying as QR code to access takes a while to load.
Deadlift equipment and bumper plates severely lacking. Benches were all wobbly in free weights section by dumbbells. A lot of the equipment seems dated.
Lots of cardio equipment available and the rig for freestyle training is cool, but the sleds are a bit rubbish as they don't glide unless you put a lot of weight on them.
There's a lot of space which is good.
9 December 2022
Reply from PureGym UK - Wolverhampton South
Hi there,
Thank you for taking the time to leave us a review; we always appreciate and take on board member feedback.
We're sorry to hear of this recent experience, if you speak to a member of the team on the gym floor, they will be able to look into these issues and ensure they are resolved.
Thanks, PureGym
Heating not working
Heating not working, has been 'freezing' in the male changing room since the refurb. No one seems to care 'not my job, ask the manager'
Club needs a refresh of equipment, this continually is promised but never materialises.
14 December 2022
Reply from PureGym UK - Wolverhampton South
Hi Sanj,
Thank you for taking the time to leave us a review; we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused.
Temperatures/air con in our gyms are automatically regulated, but if there is a persistent issue please speak to our Gym Manager who will be able to review. Details of the management team can be found on your gym's homepage at www.puregym.com.
Thanks, PureGym
Terrible communication/ customer service
Won't notify or compensate you when they shut.
Staff are ignorant and usually ignore you.
Consistent issues with this gym
8 November 2022
Unprompted review
Reply from PureGym UK - Wolverhampton South
Hi Rachel, thanks for leaving us a review. We are sorry to see this is 1 star. We appreciate and value our member feedback.
Please see part of the Ts&Cs you agreed to upon joining:
5. There may be occasions where we have to close all, or part of, the gym of which you are a member. We will do our best to let you know of such closures in advance of them taking place, unless the problem is urgent or an emergency. We will use all commercially reasonable endeavours to ensure that such closures are outside of peak visiting hours and are kept to a minimum, in both duration and frequency. You will not be entitled to a refund of part of, or all of, your membership fees in such circumstances.
We do apologise for any inconvenience caused.
Thanks, PureGym
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