Loving the Oleander; knitting up a little summer weight color work sweater (Alpine Bloom by Caitlin Hunter). I was a little skeptical about the Witch Hazel for a washcloth, but it's my new favorite, b... See more
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Hello, all my experiences with patterns and ordering and receiving yarn have been impeccable! I’m a knitting podcaster on YouTube and in my last episode I highlighted The Porto Blanket and the gorge... See more
My new yarns, both the Pouf and the merino wool super-wash, are absolutely beautiful and easy to work with! I also appreciate the “mini” in my first order. I found a little neckerchief that I can make... See more
I ordered some undyed cotton/alpaca blend yarn. The quality is beautiful, the yarn arrived very quickly, it was well packaged to protect the yarn during shipping. It was my first time ordering yarn on... See more
Company details
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Discover our naturally gorgeous yarns: 45 natural-fiber yarns in 1000s of glorious colors... And you'll only find them at Purl Soho! For over 20 years we have been an independent, women-owned business, staffed and run by passionate knitters. We live and breathe yarn and love every single one we create... We know you will, too! In addition to yarn, be sure to explore our vast collection of one-of-a-kind knitting patterns for all levels, including 1000s of free knitting patterns. Our beautiful photos show you exactly what you're going to make, while our super clear instructions and legendary knitting tutorials will guide you through every step. We are based in the USA, but we ship all over the world. Try us... You'll feel inspired and supported and will surely knit something beautiful!
Contact info
United States
- customerservice@purlsoho.com
- www.purlsoho.com
4.9
Excellent
2k reviews
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Replied to 100% of negative reviews
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perfect indigo dyed yarn.
29 May 2026
Top tier customer service
One of the skeins of blackbird linen that I purchased had a knot tied in the middle due to a break in the yarn. After Purl Soho became aware of the issue, they immediately took action to make it right. Fantastic company!
24 May 2026
Reply from Purl Soho
We are so sorry you encountered a knot in one of your skeins of Blackbird Linen. We know how frustrating that is and would love to send you a complimentary replacement!
We also want to assure you that knots or joins are fairly common and not necessarily an indication of poor yarn quality. Although the industry standard is 4 knots per kilo of yarn, we only tolerate 3 knots per kilo, with the ideal always being as few knots as possible.
Please keep an eye out for an email from customerservice@purlsoho.com regarding the new skein of Purple Plum, and don’t hesitate to reach out if there’s anything else we can assist with!
High quality yarn arrived speedily
The yarn arrived speedily, considering it was coming from the States. I am always impressed with the high quality of Purl Soho's yarns and the patterns are innovative and inspired.
28 May 2026
I love that Purl Soho give a free…
I love that Purl Soho give a free sample yarn each purchase I make. It helps me get a feel for new yarns to me, and makes me want to buy again from them.
30 April 2026
It's all Lovely.Thanks for the mini.The…
It's all Lovely.Thanks for the mini.The Lavender Moon Quartz yarn is over the Moon Great demure lavender greyish to ed London Fog moment.This yarn will be for a Christine gown on a Memory Bear that I knitted.It will be in a Heart frame with flowers.i will send photos.The yarn is fine lace lightweight Lovely I'm designing the dress. Fantastic Quality Lace knitting guage.💜🕯️🕊️💜
4 May 2026
Beautiful yarn at great prices
Beautiful yarn at great prices! Ships quickly. The colors are gorgeous!
26 May 2026
I love my yarn
I love my yarn. It is just as good and better than the pictures online. It is very soft and fluffy.
23 May 2026
Favorite shop for yarn online
Favorite shop for yarn online. Lovely options, fantastic customer service, lots of great free patterns. I am a repeat customer
11 July 2025
Wonderful customer service
Wonderful customer service. Beautiful products.
14 June 2026
Unprompted review
I was happy with the personal service…
I was happy with the personal service regarding my order as well as a great product.
26 May 2026
I LOVE Purl Soho
I LOVE Purl Soho. I recently made Andrea Mowry's Traveller Hoodie using their Good Wool (sport) and it's my favorite sweater of all time. I love this yarn. Their customer service is tops, very helpful when I had a choice to make re: which mohair to pair with a tweed yarn I was buying. The person answered my question and offered an additional option I hadn't even considered, which I ended up going with! Very grateful. I love their sales, also. And quick order fulfillment. The quality of the experience and products is fabulous and a good value, as well.
20 September 2025
Easy to navigate ordering process and a…
Easy to navigate ordering process and a prompt reply when I had a question (after the order).
14 June 2026
Unprompted review
Yarn is always great
Yarn is always great. Love it when it’s on sale. And I also love the patterns. They have a great webpage with free patterns and tutorials.
23 May 2026
I absolutely love all the yarns I’ve…
I absolutely love all the yarns I’ve purchased from Purl Soho!!! The free patterns are amazing and make the entire experience great!!! Thank you!!!!
24 May 2026
The package came promptly and…
The package came promptly and pleasingly wrapped. The yarn was of good quality.
24 May 2026
I am disappointed in the yarn
I am disappointed in the yarn, very difficult to knit with, color bleeds onto fingers and other clothing, and the fibers shed.
18 May 2026
Reply from Purl Soho
We are very sorry that your experience has been so disappointing. Looking at your order history, we understand that you are referring to our Blackbird Linen, and we’re very concerned to hear that the dye is rubbing off since there should be no color transfer at all with this yarn. We are refunding you for these skeins right now but would also love to send you complimentary replacement yarn if you’d like to try again with a batch that does not have this dye transfer issue or even send you something else entirely if you’d like to try another yarn. We’ll reach out to you directly from customerservice@purlsoho.com to follow up on this, so please keep an eye out for that!
It is true that linen yarn can be more difficult to work with because it is an inelastic fiber, and because of this it is not everyone’s favorite, but some people truly enjoy working with it. We appreciate you letting us know about your experience, and we hope we can help you find a yarn you love!
Love the patterns and yarn
22 May 2026
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