Purple Frog Interiors Reviews 11

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Kitchen supply shop
  2. Bathroom Renovator
  3. Glazier

Information provided by various external sources

Kitchen Glass Splashbacks, Digitally Printed Images on Glass Splashbacks & Painted Colours made to measure, Full Glass Kitchen Splashbacks, Bathroom Splashbacks, Bespoke


Contact info

3.7

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Glass Balustrades

We had our stairs remodelled in Glass Balustrades. Looks absolutely stunning. Farley was fantastic from start to finish. Superb eye for detail and very knowledgeable. We are now having our glass splashbacks done in our kitchen.

13 October 2022
Unprompted review
Rated 5 out of 5 stars

Antique Mirror

Purple Frog Interiors where fantastic from start to finish. We had some Antique mirror glass splashbacks installed. Very thorough in detail, explained how the whole process works from start to finish. We are over the moon. Will definitely recommend.

1 November 2022
Unprompted review
Rated 1 out of 5 stars

Cheap quality product that so not last

Cheap quality product that so not last. We had a a glass splashback which discoloured within a year, they blame sunlight but only one panel discoloured more! Called and contacted them several times, they kept making excuses like deaths in the family. Eventually they came out and blamed our cooking style and the sunlight. The water based paint the walls have not discoloured, only the glass splashback, their attitude stinks, my personal opinion is that they are racists. That’s my opinion.

22 May 2022
Unprompted review
Rated 1 out of 5 stars

UNRELIABLE

Called and messaged company numerous times . Gave me a quote regarding splash backs for my kitchen through text message , they never returned my messages regarding booking an appointments for sizing ! After the quote ! Called again through company phone number thus time , they answered and said not sure what had happened regarding getting back to me . They asked me to send pictures again as they had lost the last and they would need to re quote Me ! Sent pictures again , yet again no contact / reply …sent another 2 messages , no reply !If this is what they are like for customer service then I can’t imagine what they would be like or how reliable to do the job! If they didn’t want the custom then they should have said so I can give someone else my business ! Obviously would not recommend sorry ! ! My experience !

31 October 2021
Unprompted review
Rated 5 out of 5 stars

What a great job.

This company is exceptional. Farley and partner did a wonderful job on our kitchen splashback. Very efficient and great value for money. Would recommend without hesitation.

28 June 2021
Unprompted review
Rated 1 out of 5 stars

Lack of Communication

Can’t comment on the quality of products because they didn’t turn up! Twice we organised a time for them to turn up to measure and do a colour match and twice they didn’t turn up. No response on phone or text. I even offered to measure it myself but still needed to come to the workshop to colour match and no reply at all. What a let down!

6 April 2021
Unprompted review
Rated 5 out of 5 stars

Coloured kitchen and bathroom splashbackd

I have had a coloured glass kitchen splashback fitted and also a bathroom one. Both are absolutely lovely! The ordering process was easy, I gave rough dimensions for an online estimate and then Farley came round to measure up properly. The finished result is fantastic and I do not hesitate to recommend Purple Frog.

24 January 2018
Unprompted review
Rated 5 out of 5 stars

Fitted splashbacks

Our experience with Purple Frog has been very good. Friendly service and at a competitive price. Fitted full splashback. No hassle lovely result.

22 January 2018
Unprompted review
Purple Frog Interiors logo

Reply from Purple Frog Interiors

Thank you Sharon. It was a pleasure. we are very happy you like your new splashbacks.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look