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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service for being excellent, with many highlighting the staff's helpfulness, professionalism, and caring attitude. Reviewers frequently mention quick response times and efficient service, noting that issues are often resolved rapidly. The overall service provided is described as great, with many appreciating the support received. However, some customers were dissatisfied with the website, specifically regarding the clarity of information about QR code functionality. These individuals felt that important details, such as the expiration or scan limits of free QR codes, were not clearly stated and were difficult to find, leading to unexpected issues with their codes.

What people talk about most

Customer service

Reviewers consistently express satisfaction with customer service, highlighting its helpfulness and... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being helpful,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the helpfulness,... See more

Website

Consumers find the website to be ambiguous. Many reviewers report that the website is not clear about the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

QRStuff’s QR Code creation site is top-notch! I absolutely love the built-in analytics — being able to track each QR code’s performance is a game changer. But what really sets QRStuff apart is their i... See more

Rated 5 out of 5 stars

I've had an issue with expired QR codes and tried to upgrade to a paid annual subscription but got a strange 'connection reset' message after I paid. So I'm not sure if the payment went thru & my code... See more

Rated 5 out of 5 stars

This company has one of the best customer support teams I have encountered. Currently, my small non-profit is using their free QR Code maker. When I had an issue (of my own making) they were extre... See more

Company replied

Rated 5 out of 5 stars

Since I've started using QRStuff back in 2021, I've found nothing but an user-friendly website, great product and excellent customer support. They came to my rescue when I had a QR code that was print... See more


Company details

  1. Software company

Written by the company

QRStuff.com is a leading online platform for creating and managing QR Codes. Our user-friendly tools enable individuals and businesses to generate dynamic QR Codes for a wide range of data types, including URLs, emails, WiFi access, and more. With industry-specific solutions, we support marketing campaigns, customer engagement, and data sharing, helping you turn everyday interactions into digital opportunities. Whether for small businesses or large enterprises, QRStuff provides customizable QR Code solutions that are secure, reliable, and trackable. Start creating, customizing, and managing QR Codes today with QRStuff—your trusted partner for all things QR.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

219 reviews

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Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

They are there for you.

QRStuff’s QR Code creation site is top-notch! I absolutely love the built-in analytics — being able to track each QR code’s performance is a game changer. But what really sets QRStuff apart is their incredible support staff. They’re quick, attentive, and genuinely helpful. Big shoutout to Annette 😊 and Declan for going above and beyond!

6 October 2025
Unprompted review
Rated 3 out of 5 stars

mixed experience with QR codes for a direct mailing

This was my first time creating my own QR codes. The first code creator on the landing page was for dynamic QR codes, and it was not immediately clear that there was a cost involved especially with big bold "Free QR Code Generator" listed just below it.

I signed up for Lite Suite plan and then realized that I needed the Full Suite plan for my direct mailing project - both transactions made within an hour. Instead of transition to the upgraded plan, the Lite Suite was removed and addition of the Full Suite delayed by three days, which jeopardized an already delivered direct mailing with the QR codes. When transitioning plans, please don't remove one before the other is in place.

Customer Service was very helpful. Yet I would say don't claim 24/7 customer service if it's not really true. Auto chat is not the same as customer service.

All in all they did follow through, just with some shortfalls.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

I had some anonymous QR codes that QR Stuff easily transferred into my paid account. They were quick, communicative and extremely helpful. It was a great experience.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Quick response

I had an existing QR code that was inactive. I emailed and within 24 hours Annette emailed back and had resolved the issue. That saved me buying new business card and new signs.

29 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM Said free unlimited use qr code

0 Stars. Said free unlimited use qr code, signed up, it now somehow expired and now they want me to pay $300 to restore it... they trick you into a free plan that doesn't come with anything it's just a free account with access to nothing? I spent 1k on polymailers using the QR code and now every customers is going to get a 404 error because I won't pay a dime to this scammy company... I am marketer, This is not an upsell it is a strategic scam. Worth noting before I generated a qr code it showed I could pay monthly, afterwards the price skyrockets and you are only able to pay annually.. I have never seen a more deceptive business. Do not use this, you are better off with Canva QR codes or something.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! I made a free QR code, which I didn't realize would expire. Once it did, I signed up for the monthly service, assuming that would reactivate the QR code. Since the free codes are anonymous and not linked to an account, this didn't happen. I contacted customer service with my issue and they responded quickly, asking me to send them the QR code I had used and they would fix the issue. They quickly resolved the issue and "reactivated" the QR code! They were very professional, efficient, and helpful! Thanks to the QRStuff team!!!

24 September 2025
Unprompted review
Rated 5 out of 5 stars

My issue resolved in less than 15 min.

I was in a time crunch when my QR code gave me a 403 Sorry, this QR Code has exceeded its monthly scan limit. We were just about to showcase the QR code in a huge meeting scheduled to start in about 20 min. The AI assistant "Que" quickly, and I mean quickly found the issue and resolved it with 5 min. to spare. Whew! Boy was I panicked. Thank you so much for a lightening speed resolution. You really saved me!

23 September 2025
Unprompted review
Rated 5 out of 5 stars

I've asked for help several times over…

I've asked for help several times over the past year about updating qr codes and the people at QRStuff have always responded quickly and took care of me right away, very professionally, like old time customer service.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Thank you QRStuff, for coming to my rescue!

Since I've started using QRStuff back in 2021, I've found nothing but an user-friendly website, great product and excellent customer support. They came to my rescue when I had a QR code that was printed in 25,000 magazines go inactive. After much fear and panic, they troubleshooted within a couple days and resolved, without any additional effort/time from my end. I will continue to use them for all my QR needs and highly recommend!

15 September 2025
Unprompted review

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