Qtac Reviews 

180
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I’m not very tech savvy but the Qtac support advisor was very patient,friendly and helpful with my query. He was able to solve the problem I had encountered despite my laptop being old and slow! I a... See more

Rated 5 out of 5 stars

Have been with QTAC for over 10 years, and anytime I have had to pick up the phone to sort anything the staff are always very helpful and attentive. Had help from Clara O'Callaghan today migrating to... See more

Rated 5 out of 5 stars

The small company which I assist with technology is moving (on my advice) from Brightpay and I telephoned Qtac Tech. Support to advise in installation process. There were come issues with some of the... See more

Rated 5 out of 5 stars

We have used QTac since it was born. Since then, this has developed into a software, I sincerely recommend it to all. The support and help that the team give is par excellence. The support team membe... See more

Company details

  1. Software company
  2. also in
  3. Payroll Service Provider

Written by the company

Qtac are the specialist payroll provider focused on delivering a helpful, human approach for clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

180 reviews

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4.9

All reviews

(180)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

We have used QTAC for many years now…

We have used QTAC for many years now and have been amazing with their customer service. As a small company who is very 'non-tech', they have always been at the end of a phone to help with any problems, questions and have often been able to 'do it for me' and are always patient. Today, it was an annual update and they completed it on time and without any hassle. I always recommend QTAC.

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Qtac payroll is a very efficient bureau…

Qtac payroll is a very efficient bureau which I highly recommend. All the staff are excellent. Our main point of contact has been Michael Riordan who is amazing. Michael has a great grasp of the details of payroll and explains everything very clearly and patiently.

Payroll is an increasingly complex area of work to get right with significant penalties from HMRC for errors. Having Qtac to take care of payroll is a huge headache lifted! Brilliant!

14 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I had an issue with opening the Qtac payroll system earlier and Sam not only sorted that out but updated my current year software and uploaded my new 2022-23 software in case next week is crazy-busy, brilliant customer service!

29 March 2022
Unprompted review
Rated 5 out of 5 stars

Qtac - highly recommend

Qtac are one of the top companies for customer service Having been a customer for a number of years they answer every question ASAP and if needed will log in remotely to help with any problem. A great company would highly recommend.

21 March 2022
Unprompted review
Rated 5 out of 5 stars

Payroll software Installation

Arranged a time to call Sam so that he could carry out the installation of next year's payroll. I got through to him on time and he carried out a tricky installation as I had asked him to transfer this years payroll onto my laptop from another computer and then install the new software onto my laptop. He did a very professional job and quickly overcame a few problems during the installations. Very impressed with his knowledge and competence.

13 March 2022
Unprompted review
Rated 5 out of 5 stars

Remote installation.

Ben rang me and asked when I wanted the installation done. I asked if he could do it then and there. He said he could and went in remotely. It was great to have it done for me quickly and efficiently as I hate doing upgrades.

3 March 2022
Unprompted review

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