Quatropi Furniture Reviews 

5,131
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of the products, often exceeding expectations and proving to be comfortable and well-made. Many people highlight the exceptional delivery service, noting its speed, punctuality, and the professionalism of the courteous and helpful drivers. The overall service and staff are frequently commended for being friendly, efficient, and proactive in resolving any issues, making the entire purchasing process smooth and pleasant. Conversely, a small portion of people felt some products were not as comfortable or had design flaws. A few also reported minor manufacturing defects or scrapes upon arrival, though these concerns were typically resolved efficiently by customer service.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, stylish... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of products,... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the excellent and swift delivery,... See more

Service

Customers had positive experiences with service, often describing it as exceptional, faultless, and efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience ordering from Quatropi was excellent. From ease of ordering to the delivery and the after sales service was faultless. The product is of excellent quality and our friends and family w... See more

Rated 5 out of 5 stars

Corner Bench ordered and recieved as scheduled good price and comfortable seating. Delivery went without hitch and assembling seating was straight forward. Ajustable feet could/should be bigger and in... See more

Rated 5 out of 5 stars

This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, u... See more

Rated 5 out of 5 stars

Service was exceptional. We ordered some dining chairs, after building all of them and then realising the chairs won't go under our ceramic top dining table we called them. They allowed us to swap the... See more


Company details

  1. #12 of 75 best companies in Outdoor furniture shop
  2. #2 of 6 best companies in Bar Restaurant Furniture Shop
  3. #20 of 54 best companies in Furniture Accessories
  4. #5 of 12 best companies in Furniture accessories supplier
  5. #18 of 122 best companies in Garden Furniture Shop
  6. #28 of 92 best companies in Sofa store

Written by the company

A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture


Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(5,131)

180 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic style and quality furniture

Right from choosing and ordering our new furniture on the Quatropi website, the whole process was so simple.
The communication regarding my order and delivery was spot on! The delivery was on time and delivered with care and attention by a very nice man. We’re so happy with our furniture, not only does it look great it’s great quality too!

25 May 2026
Rated 5 out of 5 stars

Excellent product and after sale’s service

Excellent product at a very competitive price. Had an issue as 2 additional corner pieces were sent instead of 2 middle sections on outdoor furniture. Clearly a human error in picking. Called them immediately. They answered promptly and agreed to change without any quibble. As I live locally to them I was able to take back the incorrect items. Correct items were ready and waiting for me. All now put together with minimal setup. Very happy and would certainly recommend and use again.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic quality, delighted with my purchase!

I am absolutely delighted with the coffee tables that I ordered from Quatropi. I spent such a long time going into Furniture shops and scouring the Internet for the right coffee tables to finish off my living space and I have to say that I made the right decision choosing this company. They delivered when they said they would and the tables were in perfect condition. I will certainly be ordering more furniture from this company now I know that I can trust the quality, and I highly recommend them to others, don’t hesitate! 

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Just Outstanding Company and Customer Service

I have bought so many items from Quatropi and my go to company for a reason....Great quality and reasonable price but one thing that stands out is customer service...Exemplary...always very friendly and helpful and a particular shout out to Lyndon yesterday who went out of his way to sort out a little minor issue...All the staff are great ambassadors for the company and would really highly recommend for furniture and garden....Just love this company...

7 May 2026
Unprompted review
Rated 5 out of 5 stars

The quality is undeniable

The quality is undeniable. Well put together along with stylish design.
Delivery good. I put the legs on myself and all went well and I'm an older lady.
Second piece of furniture ihav had from Quatrapi, both tv stands both excellent. The items are certainly pricey, but I always say you get what you pay for and there is no mistaking the excellent Quatrapi quality.

23 April 2026

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