Quatropi Furniture Reviews 

5,131
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of the products, often exceeding expectations and proving to be comfortable and well-made. Many people highlight the exceptional delivery service, noting its speed, punctuality, and the professionalism of the courteous and helpful drivers. The overall service and staff are frequently commended for being friendly, efficient, and proactive in resolving any issues, making the entire purchasing process smooth and pleasant. Conversely, a small portion of people felt some products were not as comfortable or had design flaws. A few also reported minor manufacturing defects or scrapes upon arrival, though these concerns were typically resolved efficiently by customer service.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, stylish... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of products,... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the excellent and swift delivery,... See more

Service

Customers had positive experiences with service, often describing it as exceptional, faultless, and efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience ordering from Quatropi was excellent. From ease of ordering to the delivery and the after sales service was faultless. The product is of excellent quality and our friends and family w... See more

Rated 5 out of 5 stars

Corner Bench ordered and recieved as scheduled good price and comfortable seating. Delivery went without hitch and assembling seating was straight forward. Ajustable feet could/should be bigger and in... See more

Rated 5 out of 5 stars

This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, u... See more

Rated 5 out of 5 stars

Service was exceptional. We ordered some dining chairs, after building all of them and then realising the chairs won't go under our ceramic top dining table we called them. They allowed us to swap the... See more


Company details

  1. #12 of 75 best companies in Outdoor furniture shop
  2. #2 of 6 best companies in Bar Restaurant Furniture Shop
  3. #20 of 54 best companies in Furniture Accessories
  4. #5 of 12 best companies in Furniture accessories supplier
  5. #18 of 122 best companies in Garden Furniture Shop
  6. #28 of 92 best companies in Sofa store

Written by the company

A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture


Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(5,131)

180 reviews in the last 12 months

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Rated 5 out of 5 stars

I initially purchased a modular sofa…

I initially purchased a modular sofa and, while it looked beautiful, it didn’t quite work for us in terms of comfort and structure — especially for everyday family use. At the time, this was really disappointing after the excitement of receiving it.

However, I have to say that Quatropi’s customer service really stood out in the end. After ongoing communication, they fully refunded me even after several months, which I genuinely appreciated. That level of aftercare made a big difference and shows they do stand by their customers.

From my experience, the furniture is very stylish and well presented, but I would recommend carefully considering the type of sofa (especially softer modular styles) depending on how you plan to use it day to day.

Overall, while the product itself wasn’t the right fit for us, the way the situation was resolved was professional and fair, and I would feel more confident dealing with them again in the future.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Lena Coffee Table

We purchased a Lena coffee table which was delivered as promised. When we were assembling the coffee table noticed there was some damage on one of the legs, we contacted Quatropi and a replacement set of legs was dispatched without any fuss. The coffee table looks great and is excellent quality. This was our 1st time purchasing for Quatropi and their srvice lives up to the reviews

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Corner bench wrong feet.

Corner Bench ordered and recieved as scheduled good price and comfortable seating. Delivery went without hitch and assembling seating was straight forward. Ajustable feet could/should be bigger and in black the small white feet were totally inappropriate. Feet swapped out for Amazon purchase.

27 March 2026
Rated 5 out of 5 stars

Deco 3 Seater Dining Bench Antique Brown Fabric

We ordered a Deco 3 Seater Dining Bench Antique Brown Fabric not only was it stylish it was most comfortable. My husband has issues being comfortable and sitting for long durations due to back problems however, he has found no issues with sitting at the dining table with family. This has been a welcome addition thanks you so much Quatropi

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Best sofa I’ve owned and it’s worth every penny

The whole process from placing the order to receiving the sofa was smooth, they kept me updated every step, the delivery guys were fantastic as well they arrived bang on time, and took great care getting the boxes into the room where the sofa was going, unboxing was a breeze and connecting to sofa segments together was easy as they had the clips in a great position, the sofa itself self it unbelievable, it’s comfortable and really big which is great, it’s so comfortable that I sleep on it more than in my bed, I may have to get another for my bedroom to replace my bed, if your thinking about using these guys for your furniture I highly recommend

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent purchase of Nora swivel leather dining chairs.

We bought 4 Nora leather swivel dining chairs in the winter sale and are delighted with them. This is our second purchase of these chairs, so we now have eight. They are very well made and comfortable to sit in, and can be used as occasional chairs when we have more people. Quatropi’s ordering process is very easy and the staff are very polite and professional on the phone, a great experience and I would not hesitate to recommend them.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and fast customer service

Excellent and fast customer service. The furniture itself is very good quality and well made. Unfortunately one of the chairs had a scrape on the leg when unpacked - it was well packaged, so it looked to be a manufacturing or warehouse defect rather than transit damage. It was replace without quibble and very fast (within 2 days). Very impressed.

30 March 2026
Rated 5 out of 5 stars

Ordered three pieces of furniture one…

Ordered three pieces of furniture one was on preorder was delayed a bit longer than we wanted but I rang and alex was very helpful nothing was too much trouble furniture was delivered absolutely stunning all assembled except for legs will definitely buy again thank you Patricia Roden

30 March 2026
Rated 5 out of 5 stars

This was an excellent service

This was an excellent service. The table is just as beautiful as shown in the pictures and is of very good quality.
Delivery was smooth overall, although I did need to follow up after a couple of days.
That said, it was an absolute pleasure purchasing this lovely piece, and I’m very happy with it.

25 March 2026
Rated 5 out of 5 stars

Gorgeous well-made outdoor sofas!

Gorgeous well-made outdoor sofas! We have ordered several modular pieces of the Zara set and they fit together perfectly. Cushions are thick and super-comfortable. Have also had good customer service as I wanted to exchange one of the pieces.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful

We absolutely love our new outdoor furniture - Cole modular in green. It looks stunning in our garden. So pleased it came with waterproof covers too.

5 March 2026
Unprompted review

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