Quatropi Furniture Reviews 

5,131
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of the products, often exceeding expectations and proving to be comfortable and well-made. Many people highlight the exceptional delivery service, noting its speed, punctuality, and the professionalism of the courteous and helpful drivers. The overall service and staff are frequently commended for being friendly, efficient, and proactive in resolving any issues, making the entire purchasing process smooth and pleasant. Conversely, a small portion of people felt some products were not as comfortable or had design flaws. A few also reported minor manufacturing defects or scrapes upon arrival, though these concerns were typically resolved efficiently by customer service.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, stylish... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of products,... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the excellent and swift delivery,... See more

Service

Customers had positive experiences with service, often describing it as exceptional, faultless, and efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience ordering from Quatropi was excellent. From ease of ordering to the delivery and the after sales service was faultless. The product is of excellent quality and our friends and family w... See more

Rated 5 out of 5 stars

Corner Bench ordered and recieved as scheduled good price and comfortable seating. Delivery went without hitch and assembling seating was straight forward. Ajustable feet could/should be bigger and in... See more

Rated 5 out of 5 stars

This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, u... See more

Rated 5 out of 5 stars

Service was exceptional. We ordered some dining chairs, after building all of them and then realising the chairs won't go under our ceramic top dining table we called them. They allowed us to swap the... See more


Company details

  1. #12 of 75 best companies in Outdoor furniture shop
  2. #2 of 6 best companies in Bar Restaurant Furniture Shop
  3. #20 of 54 best companies in Furniture Accessories
  4. #5 of 12 best companies in Furniture accessories supplier
  5. #18 of 122 best companies in Garden Furniture Shop
  6. #28 of 92 best companies in Sofa store

Written by the company

A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture


Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(5,131)

180 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Regret my purchase

Regret my purchase. The sofa is ok to look at although not very comfortable ( Luca u shape recliner) the delivery was horrendous, I was left with18 huge cardboard boxes, loads of plastic and styrofoam that I can’t get rid of! Would be a blessing if they took the boxes etc away

27 November 2025
Quatropi Furniture logo

Reply from Quatropi Furniture

Hi Sara

Thank you for your review and we are sorry to hear that you were not happy with our standard delivery service provided. There are options for an upgraded delivery and assembly service at an extra cost and we would have been happy to provide this had we known that it was required. We would have loved you to have contacted us before writing this feedback as we are sure that we could have came to an arrangement to appease you. We have tried calling you and have emailed you to try and resolve this and hope that you get back in contact with us as soon as possible.

Kind regards
Quatropi

Rated 5 out of 5 stars

Highly recommend Quatropi Furniture

This is the 2nd order I have placed with Quatropi and again I am very pleased with their service from easy ordering, product knowledge and delivery. I chose them because their products look stylish and well made - quality furniture. Their sales staff are good to speak with and helpful. I previously purchased a dining table & 4 chairs and this time a Martha sofa, coffee table & side table. Everything was delivered on time by a friendly delivery driver and all items were well packaged so no damaged items. It took me 10 minutes to unpack and assemble each module of the modular Martha sofa so it was very quick to assemble. Very happy with my purchases from Quatropi.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality furniture

Quatropi have an excellent range of dining furniture. I bought a beautiful dining table set with two bar stools and they always receive compliments! Customer service is great too.

Would definitely recommend if you want to elevate your home!

28 November 2025
Rated 5 out of 5 stars

Fabulous furniture

Although we had to wait a while for our furniture, which was stated on the website, it was most definitely worth the wait. Our sideboard, console table and side table look amazing in our lounge. We are extremely happy and would absolutely recommend this company. Five stars for sure! Thank you.

28 November 2025
Rated 5 out of 5 stars

We bought the Martha 6 Seater Corner…

We bought the Martha 6 Seater Corner Sofa Mustard Chenille. It's very comfortable and looks fantastic. It's modular so you can adjust the layout to suit your room. Deliver was within 10 working days. My only complaint would be that they delivered at 6.30am, although they gave us this time the night before and were on time.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Over the moon 🌙

Communication was excellent, sofa is amazing and was such a good price compared to other stores. Even the delivery drivers were really lovely. Cannot fault the experience thank you

4 December 2025
Unprompted review
Rated 5 out of 5 stars

I was excited to receive my new dining set…

I was excited to receive my new dining set… it arrived and was put together by 2 lovely guys with minimum fuss and all packaging taken away.
After a day or so I noticed a couple of marks on one of the dining chairs so emailed my issue.
Nothing was too much trouble and communications were excellent. I ended up being sent a brand new replacement chair.
Customer service and delivery team, all great, thankyou

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality Company

Excellent quality furniture and excellent, friendly service. Delivered within ten days and fitted on sight. We would absolutely use Quatropi Furniture again. They were brilliant.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Living room side unit

Purchased a living room side unit in light oak absolutely blown away with the quality of the item bought, delivered on the date and time given by 2 very helpful delivery drivers, will definitely be using Quatropi furniture again a 10 out of 10 service

3 December 2025
Unprompted review
Rated 5 out of 5 stars

I have previously purchased from…

I have previously purchased from Quadropi Furniture and then saw the sale on. Item purchased was ex-showroom but I was very happy with the purchase. Great after sales. Will definitely purchase again.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Very good delivery service

Very good delivery service. Would recommend. Worth paying that little extra for an assembled piece of furniture dilivered to the room of choice undamaged.
The furniture itself was exactly as I imagined and very very happy with it. Top quality.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed.

Very impressed.

Purchased a dining table, bench seat with 4 dining chairs. It was a most pleasant shopping experience, from the initial order to delivery
Certainly a company I will be looking at again for any other purchases.
Many thanks
Michelle.

3 November 2025
Unprompted review

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