Our experience ordering from Quatropi was excellent. From ease of ordering to the delivery and the after sales service was faultless. The product is of excellent quality and our friends and family w... See more
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Company details
- #12 of 75 best companies in Outdoor furniture shop
- #2 of 6 best companies in Bar Restaurant Furniture Shop
- #20 of 54 best companies in Furniture Accessories
- #5 of 12 best companies in Furniture accessories supplier
- #18 of 122 best companies in Garden Furniture Shop
- #28 of 92 best companies in Sofa store
Written by the company
A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture
Contact info
Unit 8 Whitacre Road, CV11 6BX, Nuneaton, United Kingdom
- 02476642139
- sales@quatropi.com
- www.quatropi.com
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Replied to 100% of negative reviews
Typically replies within 24 hours
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The service was quick and efficient
The service was quick and efficient. I ordered and received delivery of my new sofa within 10 days! It’s a modular sofa and each part was separately boxed making it easier to get into the home.
Amazing Furniture, even more amazing Customer Service
I can only really confirm what the other reviewers have stated. The furniture we've purchased is amazing....we've purchased a couple of egg chairs for our Autistic son, who certainly doesn't lower himself gently into them, and they still look as amazing today as they did when we purchased them.
And, as others have said, the customer service is second to none. I mislaid or lost some parts after wintering up and phoned customer service to see if they had spares....they arrived 2 days later....amazing....I can't recommend Quatropi enough. Thank you so much....(I stress loads when I can't find something and drive my family mad....they're even more grateful to you!!!)

Reply from Quatropi Furniture
Excellent service and a perfect resolution!
We recently ordered a dining table from Quatropi and, while the design was beautiful, the tabletop colour wasn’t quite what we expected. I reached out to Customer Services and was genuinely impressed by how quickly and professionally the issue was handled.
A huge shoutout to Lyndon in Customer Services, who went above and beyond in resolving everything. He was friendly, understanding, and incredibly efficient - arranging a replacement tabletop with no hassle at all. The whole process was smooth, transparent, and far better than the service I’ve had from most furniture companies.
The replacement arrived in perfect condition, and we absolutely love it. Quatropi’s products are stunning, but their customer service is what really sets them apart.
Highly recommended!
Fab Furniture
We ordered theGlasgow reclaimed oak round table with the six chairs! Absolutely love it!! Well worth the money and the customer service is first class!!
Great item and fantastic customer…
Great item and fantastic customer services. Delivery drivers are extremely good, respectful of the item and placed in the room of choice. Recommended.
Fantastic customer service
Fantastic customer service, quick delivery, excellent product quality. Thanks :-)
Fantastic Company
Stunning dining table and chairs and sideboard, top quality, no flat packs!. The Quatropi team from sales to delivery are amazing. The best I have come across. Can't praise them enough.
Amazing company
Amazing company, everything went smoothly and delivery boys were very helpful, big thank you!!
It a beautiful sofa l gave it 4 stars…
It a beautiful sofa l gave it 4 stars because the headrest kept lifting and folding but overall it’s a good sofa
Fabulous customer service
Fabulous customer service, kept me up to date with my order and the delivery and the delivery guys were lovely ☺️
Great sofa, great staff
This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, usually head of sales, made the delivery in person to us. We live a very long distance away and we’re very grateful. He was fantastic during the delivery process and we love our Merlin Chaise sofa. Only negative is the electric recliner is a little slow but hey, life is so fast paced these days, taking things slower isn’t always a bad thing🤗.
Great quality furniture
Great quality furniture, good customer relations, delivery brilliant
Absolutely superb customer service from…
Absolutely superb customer service from both Jack & Lyndon. Thank you both!
Excellent delivery personnel
Excellent delivery personnel, caring & obliging office staff. Problem remedied quickly when a support of the chair I ordered was broken. A replacement was delivered at the arranged time.
Best company I’ve used in a long time!
We recently bought a lovely round dining table and 6 chairs for our newly decorated dining room.
We found their range of products online very good, and found the perfect table for us.
Although it was already well priced, we contacted Alex (sales manager) who was able to offer additional discount which is fantastic. We promptly ordered the table and Alex processed the order efficiently.
Delivery was very quick and the delivery team were excellent. Very polite and helpful.
The product is absolutely stunning. Great build quality and looks amazing.
There was a small defect on one of the chairs (during packaging I believe) but with one quick email to Lyndon in the service team the issue was resolved and the chair replaced.
It makes a refreshing change to deal with company that supply quality products and have genuinely personal and caring sales and after sales care.
I’m very impressed and would recommend Quatropi to anyone. Couldn’t be happier with the product and service. Thank you.
Seamless experience !!
Seamless experience !!!
From booking, payment delivery and the best part was the quality.
What a hidden gem..never heard of them before but will always highly recommend now that I know !' 6 stars from me.
All good, recommended
Delivery on time. Product as expected. Very good packaging. Delivery guys did well to squeeze it through tight entrance.
Excellent customer service and great quality…
Recently purchased the Rupert corner sofa with no regrets. Customer service was excellent from start to finish. We visited the showroom where the gentleman was helpful and friendly, every email and phone call was promptly answered and the delivery service was quick and easy with pleasant drivers. The sofa itself is excellent quality and a wonderful addition to our home. Would highly recommend.
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