Quattro-Tech Ltd Reviews 

331
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff members for being extremely helpful, polite, and knowledgeable during every visit. Local people are especially impressed by the clear communication, transparent pricing structures, and consistently fast turnaround times. Visitors often note that receiving honest expert advice helps them make well-informed decisions regarding necessary vehicle repairs. However, some people mentioned that scheduling routine appointments can sometimes require extra patience due to high operational demand. A few reviewers also noted that managing booking dates or waiting for replies occasionally took a little persistence.

What people talk about most

Service

Consumers find service to be exceptionally positive, frequently praising the fast turnaround times and... See more

Staff

Clients share satisfaction on staff, highlighting a consistently professional, friendly, and helpful... See more

Price

Customers had positive experiences with price, frequently highlighting that services are offered at a much... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that consumers consistently... See more

Value for money

Customers consistently note positive experiences with value for money, frequently highlighting a fair price... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For any fellow VW owners in the area looking for a proper specialist, l can't recommend Quattro Tech enough. I took my Golf R 20th Anniversary in after being quoted £500+ by the main VW dealer... See more

Company replied

Rated 5 out of 5 stars

A great experience from start to finish. I phoned as a first time customer wanting an engine oil change and a Haldex oil change for an Audi. Initially they offered a date and when I asked for a more... See more

Company replied

Rated 5 out of 5 stars

Was recommended to go to Quattro Tech a few years ago when the local main dealer was blatantly ripping me off and causing huge amounts of unneccesary work. What a breath of fresh air to come here. Fan... See more

Company replied

Rated 5 out of 5 stars

Fantastic team! Always massively helpful and friendly despite being mega busy, everything is transparent and explained really well so you can make informed decisions about your vehicle repairs and ser... See more

Company replied


Company details

  1. Vehicle Repair
  2. also in
  3. Vehicle repair shop
  4. Vehicle Tuning Service

Written by the company

Quattro-Tech is your main dealer alternative for parts and servicing for AUDI, CUPRA, SEAT, ŠKODA, VOLKSWAGEN and VW commercial vehicles based in St Ives, Peterborough & Cambridge. We use genuine VWG (Volkswagen Group) and Original Equipment (O.E.) parts to service, repair and maintain your vehicle whilst upholding your manufacture’s warranty. (www.quattro-tech.co.uk) We also offer a range of performance enhancing upgrades for a large number of the VWG vehicles through QTP (www.qtperformance.co.uk). This is our all in one supply and fit solution for VWG performance parts. Simply order, arrive and drive! At the start of 2025 we launched QTEV (www.qtev.co.uk) to offer our new and existing customers a repair and maintenance solution for their Hybrid and EVs. Our aim is to provide an exceptional customer experience, building lasting relationships through integrity and honesty from our highly trained staff who have a passion for customer service. With a dedicated team possessing over 150 years’ combined experience dealing with VWG (Volkswagen Group), you can be confident your vehicle is being look after by true specialists. We service the areas in and around Cambridge, Huntingdon, Peterborough, St Neots, Bedford, Newmarket, Bury St Edmunds, St Ives, March, Bishop’s Stortford and more. From MOTs, Brakes, Cambelts, Servicing, Air Conditioning, Clutches, x4 Wheel Alignment, Diagnostics and much more. Get in touch with our team today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

331 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(331)

230 reviews in the last 12 months

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Rated 5 out of 5 stars

Car service at Quattro-Tech

My car was serviced to a very high standard while I waited. I was also told about upcoming work that will be needed to get done.
Always happy with the service I receive from Quattro-Tech.

22 May 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Andrew! Thank you for the great review!

We're pleased to hear you were happy with the service and the advice on upcoming maintenance. We always aim to keep our customers informed so there are no surprises down the road.

Thanks again for your continued support — it's always appreciated!

Rated 5 out of 5 stars

Quattro-Tech / Audi RS6

Justin ,Kelvin ,Steve and all the fitters who have turned my RS6 from a rather "Nice but very boring car" into a "Monster of a Motor! I want to say a big thank you. Weve gone to Stage 2 using all Quattro-Tech approved goodies, look good in fact looks very very good , the new Milltek exhaust sounds like thunder when you want it to be or just a switch of a button and its back to being a "Pussycat"when required.
Im a very happy customer will be back for all the usual maintenance etc. in the future . My wife has been using Quattro-Tech for many years with her RS3 and has always had great thing to say.
Well done all, D.Searle RS6 Cambs.

26 May 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Dick! Thank you for such a great review!

We all had a laugh reading your description of the RS6 going from a “nice but boring car” to a “monster of a motor” 😄 That's exactly the transformation we were aiming for.

We'll make sure Justin, Kelvin, Steve and the team see your comments. It means a lot that both you and your wife have put your trust in us over the years, and we're delighted you're enjoying the RS6 in its new form.

Enjoy every mile, and we'll be here when it's time for the next visit!

Rated 5 out of 5 stars

Excellent, as always!

Excellent, as always. Met the tech Will too, who did very good job.

26 May 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Dan! Thank you for the great review!

We're really pleased you were happy with the service and that you got to meet Will. We'll be sure to pass your kind words on to him.

Thanks again for your continued support!

Rated 5 out of 5 stars

First time using Quattrotech

First time using Quattrotech, they gave me a Saturday booking which was super convenient. Team were very helpful and welcoming on arrival and I’m very pleased with the service. I will definitely use them again in the future.

16 May 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Amanda! Thank you for the great review!

We're delighted your first experience with Quattro-Tech was such a positive one. It's great to hear the Saturday booking was convenient and that the team made you feel welcome.

We really appreciate your support and look forward to seeing you again in the future!

Rated 5 out of 5 stars

Excellent …

We are pleased to give Quattro-tech a five star review. From the beginning we were treated with courtesy and consideration for the purchase of a VW Polo with Jake helping us all the way, including first class after sales service. Highly recommended.

9 May 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Geoff!
Thank you for the fantastic review!

We're delighted to hear you had such a positive experience purchasing your VW Polo. We'll be sure to pass your kind words on to Jake, who will be pleased to hear his help and after-sales support made a difference.

We really appreciate your recommendation and hope you enjoy the Polo for many miles to come!

Rated 5 out of 5 stars

Great Service from Ross and Staff

Great Service from Ross and Staff. Always feel safe taking my vehicles to Quattro-tech St Ives. Never feel I'm about to get ripped off! Plus Ross has a great memory!! :-)

18 May 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Thank you for the great review!

We’re really pleased to hear you always feel confident bringing your vehicles to Quattro-Tech St Ives. Honest advice and customer trust mean a lot to us — and we’ll be sure to let Ross know his memory skills are getting recognised too 😂

We appreciate your continued support!

Rated 5 out of 5 stars

Needed the timing chain replacing on…

Needed the timing chain replacing on our car. Was recommend Quattro Tech as they have a lot of experience. Kelvin took care of us from start to finish. Service was great. We were well informed through the process, and they kept costs reasonable. Would definitely use them again.

6 May 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Thank you for the great review and for trusting Quattro Tech with your timing chain replacement.

We’re really pleased to hear Kelvin looked after you throughout the process and kept everything clear and well informed from start to finish. It’s great to know you were happy with the service and pricing.

We appreciate your support and look forward to helping again in the future!

Rated 5 out of 5 stars

OIL CHANGE SERVICE PLUS ALL GOOD

Oil Change service recently which was all done well and they even managed to fit in a Aircon Service when asked that morning on dropping the car off, as I had only seen the email the day before offering Aircon services at a rate of £65. All very good, no issues.

6 May 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Carl! Thank you for taking the time to leave such a great review. We’re really pleased to hear everything went smoothly with your oil change service, and that we were able to fit the Aircon Service in for you on the day as well.

We always do our best to accommodate where we can, so it’s lovely to hear your experience was a positive one. We truly appreciate your support and look forward to seeing you again in the future!

Rated 5 out of 5 stars

Happy S3 owner : )

The guys at Quattro tech Bury st Edmund’s branch were very professional. I dropped my Audi S3 off for an Cambelt and water pump replacement. I was greeted by Alex on arrival. They bought my courtesy car out to the front of the property ready for me to use. I received a phone call to say my car was ready for collection. Great price. Professional service. The workshop was amazing. I can’t fault my experience with them and I will be using them again.

15 May 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Chris! Thank you so much for the fantastic review! We’re delighted to hear you had such a positive experience with the team at our Bury St Edmunds branch.

It’s great to know Alex and the team looked after you from start to finish and that everything from the courtesy car to the cambelt and water pump replacement went smoothly for your Audi S3. We take a lot of pride in providing a professional and welcoming service, so your feedback really does mean a lot to us.

Enjoy the S3, and we look forward to seeing you again in the future!

Rated 5 out of 5 stars

Thoroughly recommended

Used Quattro-Tech for years, now on my 4 car that they have maintained. So confident I am with their team, I factored this in when I bought my latest car.
Great service, support and value, I thoroughly recommend them.

8 May 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Thank you for your continued support over the years — reviews like this genuinely mean a lot to us.

To know you’ve trusted us with four different cars, and even factored Quattro-Tech into the purchase of your latest one, is a huge compliment to the whole team. We’re incredibly grateful for the trust you place in us and are pleased to hear you continue to value the service, support, and care we provide.

Thank you again for the recommendation, and we look forward to looking after your cars for many more years to come!

Rated 5 out of 5 stars

Helpful and polite and great service…

Helpful and polite and great service with quick turnaround

14 April 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Luke! Thank you for your kind review! We’re really pleased to hear you found the team helpful and polite, and that you were happy with the service and quick turnaround.

We truly appreciate your support and look forward to helping again in the future!

Rated 5 out of 5 stars

Staff was very helpful and done the job…

Staff was very helpful and done the job very quickly! Satisfied and definitely coming back again!

12 May 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hiya! Thank you for the great review!

We’re really pleased to hear you were happy with the service and that the team could get everything sorted quickly for you. We appreciate the support and look forward to seeing you again in the future!

Rated 5 out of 5 stars

Technical expertise was immediately…

Technical expertise was immediately evident and it was obvious that customer satisfaction was a priority at Quatro-Tech Bury St Edmunds!
Nothing was too much trouble. Great advise, highly efficient service, and the coffee is not bad either. I have visited them on three occasions and have left completely satisfied. Highly reccomend them!

8 May 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Ralph! Thank you for such a fantastic review!

We’re really pleased to hear you’ve had such positive experiences with the team at Bury St Edmunds. Customer satisfaction is something we pride ourselves on, so it’s great to know that came across on each visit.

We also appreciate the coffee mention too! ☕ Thanks again for your continued support and recommendation!

Rated 1 out of 5 stars

Negative experience - Unprofessional.

Negative experience. I found this company unprofessional. Sold vehicle through Carwow and Quattro Tech failed to correspond with me in a satisfactory manor. Never arranged collection within specified time frame despite 3 daily phone calls from myself trying clarify a collection date. Despite using the specified framework/process for collection by Carwow they were unable to adhere to this process leaving me uncertain unable to make any plans. Dan failed in returning my call when he said he would. Finally told collection date after chasing further this being a week away with an apology of 'being too busy'. Well I'm happy for you that you're busy but if your too busy to collect what you're purchasing then don't go bidding wasting people's time. We have withdrawn from this sale.

1 May 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Pedro,

Your review is a surprise to receive as we do not feel it accurately reflects the circumstances or the level of service provided.

Our interaction was limited to a small number of phone calls following confirmation that we were the highest bidder for your Audi via Carwow. We were only notified of this late on Tuesday and became aware of it on Wednesday when we returned to the office, just two days prior to your review being submitted.

From that point, we made reasonable efforts to arrange collection within your preferred timeframe. However, due to an already full schedule of pre-booked collections, combined with the Bank Holiday period, it was not possible to expedite this further. It is standard practice on platforms such as Carwow for collections to take approximately 5–7 days, and this has consistently been accepted without issue.

We acknowledge that some callbacks were missed and apologise for this, as it is not in line with our usual standards. That said, we do not believe this justifies the characterisation of our business as unprofessional, particularly given the very limited timeframe and the external scheduling constraints involved.

We note that you have chosen to withdraw from the sale and proceed elsewhere. We respect your decision and trust that your next experience will better align with your expectations.

Thanks, Chris
Quattro-Tech Cars

Rated 5 out of 5 stars

Great place where you get honest…

Great place where you get honest opinion as to what work if any is needed on your car. I’m very happy with their service

28 April 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Sean! Thank you for your kind words!

We’re really pleased to hear you value the honest advice — it’s something we pride ourselves on.

Great to know you’re happy with the service, and we look forward to helping you again in the future 👍

Rated 5 out of 5 stars

Highly recommend these guys

Highly recommend these guys, ive had an issue with my vw Touareg for quite some time they got me in to been seen in a timely manner and diagnosed the issue and gave me a whole info pack and break down diagram to see which part was the issue they know there stuff in my opinion and ive personally working in the motor industry for years and they have booked me in to fix the issue promptly, super friendly and helpful will definitely recommend to anyone with vw issues

27 April 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Thank you for such a detailed review — it really means a lot, especially coming from someone in the motor industry 👏

We’re glad we could get to the bottom of the issue on your Touareg and provide a clear breakdown to help you understand exactly what was going on. Transparency is key for us, so it’s great to hear that stood out.

We appreciate your recommendation!

Rated 5 out of 5 stars

Great team at Quattro

Great team at Quattro! From diagnostic to repair. All work carried out swiftly and efficiently. A pleasure to deal with.

22 April 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Jason! Thank you for the 5*, its great to hear you had a positive experience with us and hope to see you again in the future!

Rated 5 out of 5 stars

Absolutely fantastic garage

Absolutely fantastic garage. Called me to say that they didn’t need to do all of the work to the car as it didn’t need doing. I think most places would have done it anyway. Thought the service was amazing. Definitely recommend this garage. I wouldn’t take my car anywhere else now.

18 April 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Thank you for the fantastic review!

We really appreciate your comments — being honest and only carrying out the work that’s genuinely needed is something we take seriously, so it’s great to hear that stood out.

Thanks for your recommendation and trust in us, it means a lot. We look forward to looking after your car in the future 👍

Rated 5 out of 5 stars

Quattrotech 5 Stars all day long

Quattrotech is professional, courteous, knowledgeable & commutative company, I wouldn’t go anywhere else thoroughly deserving the 5 stars .

14 April 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Thank you for the fantastic review!

We really appreciate your kind words — it’s great to hear you’ve had such a positive experience with the team. Knowing you wouldn’t go anywhere else means a lot to us.

Thanks again for your support, and we look forward to seeing you next time 👍

Rated 5 out of 5 stars

I have loved every GTi I have owned and…

I have loved every GTi I have owned and previously used a VW main dealership to service my vehicles. Moving to St Ives, I looked for an alternative local business to service and MOT my vehicle. The service I received from first contact was superb; availability and booking was super easy and when I met the team I felt absolutely confident that they would look after my ‘Little Jewel’. And the cost and quality of care was unrivalled. Guys, thank you, you have a devotee..

25 March 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Karen! Thank you for such a fantastic review!

We’re really pleased you chose us after moving to St Ives, and even more so that you felt confident leaving your GTI with us — we know how much these cars mean to their owners!

It’s great to hear the whole process, from booking through to the work itself, met your expectations. We’ll make sure your “Little Jewel” continues to get the care it deserves every time it’s in with us.

We really appreciate your support and look forward to seeing you again soon!

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