Quenchfire Ltd Reviews 

68
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Extremely helpful and efficient service. The engineers turned up on time, were very respectful of my house and furnishing. Completed the inspection in a timely manner and the whole process was seam... See more

Rated 5 out of 5 stars

From start to finish the team at Quenchfire have been amazing. From the first phone call to the final installation, the team made the process so easy. We had three properties that needed the fire mist... See more

Rated 5 out of 5 stars

Quenchfire installed the Halo2 Fire Mist System in our home with much professionalism and due care. They were thorough, cleaned up after work and communicated excellently. We were very pleased with th... See more

Company replied

Rated 5 out of 5 stars

We unexpectedly needed a mist system installed in our conversion. Quenchfire bent over backwards for us, coming out quickly to give us a quote and fitted us in speedily for the first fix so we could g... See more

Company replied

Company details

  1. Fire protection system supplier
  2. Fire protection consultant

Written by the company

Specialising in the domestic and residential sectors, Quenchfire exclusively install their Halo 2 Fire Mist System, ensuring the perfect blend of protection and peace of mind. At Quenchfire we believe in our system’s unmatched excellence, which is why we never install other manufacturers’ water-mist or sprinkler systems – or let other companies install ours. Halo 2 is the only BS8458 fire mist system to pass all 6 tests at the FPA. Being a family run business, we promise a service that is not just professional but also personal and friendly.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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4.8

All reviews

(68)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant Service

Quenchfire come every year to service the sprinkler system they put in. Always a great service, very thorough and friendly. A great professional company to use. If you need a sprinkler system put in, use this company.

30 January 2025
Unprompted review
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Reply from Quenchfire Ltd

Thank you so much for your feedback. We are so pleased to hear about your positive experience with Quenchfire. I have passed this onto the team.

Rated 5 out of 5 stars

I used Quenchfire company to install…

I used Quenchfire company to install the Halo 2 mist fire system in our apartment as per building control regulation. The job was quite complete to install nozzles in existing celling from ground floor the to 4 stories. Quenchfire fire did an outstanding job, from assessment, installation, and commissioning the whole system. I highly recommend Ollie and is team.
Christophe

25 November 2024
Unprompted review
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Reply from Quenchfire Ltd

Thank you so much for your lovely feedback. I will pass this onto the team.

Rated 5 out of 5 stars

Great service from the whole team

Great service from the whole Quenchfire team. Tricky project of adapting and extending an existing system. Positive and supportive throughout. Site team friendly, neat, tidy and professional. Recommended.

20 November 2024
Unprompted review
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Reply from Quenchfire Ltd

We are so pleased to hear of your positive experience with Quenchfire. Thank you for your feedback.

Rated 5 out of 5 stars

Excellent service again

Excellent service again from Quenchfire, who came to do an annual check on our system. Prompt, polite tidy and efficient. One could really ask for more.

30 October 2024
Unprompted review
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Reply from Quenchfire Ltd

Thank you for your feedback, we really appreciate it.

Rated 5 out of 5 stars

Great fast and efficient service

We are a principle contractor and we have used Quenchfire a number of times now to help us out when we have been struggling to provide a protected means of escape. The team were particularly helpful in assisting us with providing a retrospective solution to one of our clients houses that was under offer to enable a building regulations sign off. Quenchfire were able to quote, fit and certificate with 3 weeks which was an enormous help in preventing our client in loosing their buyer on the house. A great fast and efficient service and we would have no hesitation in recommending them as an installer for misting solutions.

23 October 2024
Unprompted review
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Reply from Quenchfire Ltd

So pleased to hear we could help prevent your buyer from losing their house. Thank you for sharing your feedback, we really appreciate it.

Rated 5 out of 5 stars

We have used Quenchfire since install 4…

We have used Quenchfire since install 4 years ago and have an annual service on holiday let properties. Service is effortless for me and place is left immaculate so 5 stars!

30 September 2024
Unprompted review
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Reply from Quenchfire Ltd

Thank you for your review and for being such a loyal customer to Quenchfire. We are so pleased to hear about your positive experience with us.

Rated 5 out of 5 stars

Very happy

I spoke to about half a dozen suppliers and found Quenchfire the most easy to deal with. They also came in at a competitive price. Installation went well despite the site being difficult. Would not hesitate to recommend.

14 August 2024
Unprompted review
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Reply from Quenchfire Ltd

Thank you for sharing your positive experience with Quenchfire. We really appreciate your feedback.

Rated 5 out of 5 stars

Skilled

Skilled, polite and punctual team who clearly knew what they were doing .Very impressed- highly recommend.

27 September 2024
Unprompted review
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Reply from Quenchfire Ltd

Thank you so much for your feedback. We really appreciate it!

Rated 5 out of 5 stars

Great service

I used Quenchfire to fit a mist system to comply with building regs for a loft extension
They were the cheapest out of the quotes received and responsive to my queries before I chose them
I found Ollie and the teams who fitted the system to be knowledgeable, professional and friendly
I would highly recommend them

13 September 2024
Unprompted review
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Reply from Quenchfire Ltd

Thank you for your review Tracy. We are so pleased to hear about your positive experience with Quenchfire.

Rated 5 out of 5 stars

Great service

Great service
Great service, excellent engineers.
Highly recommended!

30 August 2024
Unprompted review
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Reply from Quenchfire Ltd

Thank you so much for sharing your feedback and positive experience with Quenchfire, we really appreciate it!

Rated 5 out of 5 stars

Very happy to recommend Quenchfire

Very happy to recommend Quenchfire. Two engineers arrived when they said they would, and were very cheerful about having to work in the small space under the stairs. The test was done quickly, with no mess, and in less than an hour. We continue to be happy with Quenchfire's service.

18 July 2024
Unprompted review
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Reply from Quenchfire Ltd

Thank you for your review. We are very pleased to hear about your positive experience with us. I will pass your feedback onto the team.
~Quenchfire Team~

Rated 5 out of 5 stars

Quenchfire annual service

Two men came and carried out our annual Quenchfire service.
All carried out in an efficient manner with no mess anywhere.
A continuing good service with Quenchfire.

17 July 2024
Unprompted review
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Reply from Quenchfire Ltd

Thank you for your review. We really appreciate your feedback!

Rated 5 out of 5 stars

Great communication and very helpful…

Great communication and very helpful when trying to arrange a certain timescale for appointments.

18 July 2024
Unprompted review
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Reply from Quenchfire Ltd

Thank you for your review, we really appreciate it! I will pass your feedback on to the team.

Rated 5 out of 5 stars

System installed in rebuild after a…

System installed in rebuild after a fire, because of insurance requirement, has been in place over five years. As others say it is unobtrusive.Annual maintenance has been smoothly arranged and carried out without any difficulty.

6 May 2024
Unprompted review
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Reply from Quenchfire Ltd

Dear Roger,

Thank you so much for taking the time to leave us a review. We really appreciate it.

~ Quenchfire Team ~

Rated 5 out of 5 stars

Great company

Great company to deal with, helpful, professional and easy to contact. Thank you to all.

12 April 2024
Unprompted review
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Reply from Quenchfire Ltd

Dear Jo,

Thank you for your lovely review. I will pass this onto the team.

Kind regards,

Quenchfire Team

Rated 5 out of 5 stars

Excellent

We unexpectedly needed a mist system installed in our conversion. Quenchfire bent over backwards for us, coming out quickly to give us a quote and fitted us in speedily for the first fix so we could get back on with the build. Every member of staff I met or spoke to was helpful, friendly and polite. We have quite low ceilings and the product is unobtrusive and the sprinklers look slick so you don’t really notice them. I wouldn’t hesitate to recommend Quenchfire.

5 January 2024
Unprompted review
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Reply from Quenchfire Ltd

Dear Clare,

Thank you so much for taking the time to leave us a review. We are pleased to hear you have had a positive experience with us and will pass your feedback on to the team.

Quenchfire Team!

Rated 5 out of 5 stars

Very professional from start to finish.

Very professional from start to finish.
Work standard is high.
No compliants

2 March 2024
Unprompted review
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Reply from Quenchfire Ltd

Dear Simon,

Thank you for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear you had a good experience throughout the process.

Quenchfire team!

Rated 5 out of 5 stars

Happy Customer. Would recommend

Overall, we’d recommend Quenchfire. Initial design and proposals were provided in a timely manner and support on hand to answer questions. We installed this system by choice rather than as mandated by building control.

We picked them over another supplier as they did drilled all of the holes for the spray heads as part of the cost which we felt was for the best given the nature of the system. Installers were helpful and tidy in their work.

There is a small amount of electrical and plumbing work to do which you will need to organise yourself but it’s minor and clearly set out in a contractors guide.

We haven’t the system go off yet (thankfully) but the overall process so far has been positive and we would recommend.

16 March 2024
Unprompted review
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Reply from Quenchfire Ltd

Dear Chris,

Thank you for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear you have had a positive experience with us.

Quenchfire team!

Rated 5 out of 5 stars

Competent and Professional

We used Quenchfire for the refurbishment of 13No. Flats which required a misting system to meet building regulations. We found Ollie and his team to be competent and professional. They met the build teams needs, both technically and programme wise. Were user friendly, adaptable and nothing was too much trouble. We wouldn't hesitate to recommend Quenchfire based on our experience.

26 February 2024
Unprompted review
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Reply from Quenchfire Ltd

Thank you for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear you have had a positive experience.

Quenchfire team!

Rated 5 out of 5 stars

The best experience

From start to finish the team at Quenchfire have been amazing. From the first phone call to the final installation, the team made the process so easy. We had three properties that needed the fire mist suppression system put in, WOW, four day's later all done. Seriously impressive. The added bonus they left the properties looking immaculate. Quenchfire deliver exactly what they say - very happy. I cannot recommend highly enough.

2 February 2024
Unprompted review

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