Extremely helpful and efficient service. The engineers turned up on time, were very respectful of my house and furnishing. Completed the inspection in a timely manner and the whole process was seam... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From start to finish the team at Quenchfire have been amazing. From the first phone call to the final installation, the team made the process so easy. We had three properties that needed the fire mist... See more
Quenchfire installed the Halo2 Fire Mist System in our home with much professionalism and due care. They were thorough, cleaned up after work and communicated excellently. We were very pleased with th... See more
Company replied
We unexpectedly needed a mist system installed in our conversion. Quenchfire bent over backwards for us, coming out quickly to give us a quote and fitted us in speedily for the first fix so we could g... See more
Company replied
Company details
Written by the company
Specialising in the domestic and residential sectors, Quenchfire exclusively install their Halo 2 Fire Mist System, ensuring the perfect blend of protection and peace of mind. At Quenchfire we believe in our system’s unmatched excellence, which is why we never install other manufacturers’ water-mist or sprinkler systems – or let other companies install ours. Halo 2 is the only BS8458 fire mist system to pass all 6 tests at the FPA. Being a family run business, we promise a service that is not just professional but also personal and friendly.
Contact info
Unit 26 & 27 Vinehall Business Park, Vinehall Road, Robertsbridge, TN32 5JW, East Sussex, United Kingdom
- 01580330082
- info@quenchfire.co.uk
- www.quenchfire.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality product with Quenchfire
A client of mine wanted to open out the whole of the ground floor; with tighter requirements post Grenfell, I suggested to my client that we use a misting system ....Quenchfire. They fitted the brief and were competitively priced. I found dealing with them very easy and they liaised with the main contractor on site. The installation team, the real face of the company were professional and charming. Overall very happy with the product and would recommend them to future clients on projects with @dmjdesign
Simply exceptional!
Outstanding service from beginning to end! Ollie and his team came in cold, surveyed, specified and documented the site requirements within three days. The job comprised some 16 heads over three floors all of which was completed within two programmed visits and at a very competitive price. I can't recommend Quenchfire highly enough.
Absolutely disgusting company!
Absolutely disgusting company!! Ollie the director is a crook! ... would not recommend this company to anyone!! They are awful and unprofessional.

Reply from Quenchfire Ltd
Very professional throughout
Very professional throughout, quote and project were done swiftly and the communication has always been great. Ollie went above and beyond to solve an unexpected issue which didn’t depend on them. Very satisfied, definitely recommended.
Excellent
Communication, timing, quality of work, excellent throughout the process, from beginning to end.
Great service, great product. I am happy to recommend Quenchfire
Great service. Their system was given prior approval by the private building control firm I used and Ollie was very responsive and helpful and definitely knows his stuff. He made an effort to find a suitable date/time to work with our schedule and his team are really nice and really helpful and 'can do'. I recommend Quenchfire without reservation!

Reply from Quenchfire Ltd
Amazing service and quality of work
Amazing service and quality of work, definitely recommend!!! :)
Home protected by Halo.
Fitted Halo into our home and Quenchfire were so good. Even when a faulty part needed replacing, they came back within less than half an hour of my call, now that's service!
Excellent service
Excellent service, turned up when they said, very polite, clean and tidy

Reply from Quenchfire Ltd
Fantastic customer service
Fantastic customer service. The installation process went really well and guys were very professional in their approach to the job.

Reply from Quenchfire Ltd
Great Service and Support
During a difficult loft extension, the Quenchfire team gave us a great service, providing a simple design and clear instructions for the construction team. Once the preparations were complete the Quenchfire implementation team returned to finalise the installation, completing the work effectively and efficiently.
The whole Quenchfire team were very supportive throughout the work, from initial survey to commissioning, clearly communicating what was needed and keeping us informed.
Overall, we were very satisfied with the solution and the work done.

Reply from Quenchfire Ltd
5* friendly and professional service
Professional, helpful and friendly service from the emails to the team that fit the equipment for us. Very tidy and polite staff who clearly explained everything to me as I did not have an past experience of these systems! Would definitely recommend 5* experience
Very reliable and good service…
Very reliable and good service throughout. Will definitely use them again on any future works

Reply from Quenchfire Ltd
The service is always great and nothing…
The service is always great and nothing is to much trouble.

Reply from Quenchfire Ltd
Good Service from beginning to End.
Good Service from beginning to end, professional team from the surveyor, office staff to the engineers. Friendly attentive service.

Reply from Quenchfire Ltd
Guys from Quenchfire have done an…
Guys from Quenchfire have done an excellent job. Will definitely use them in the future.

Reply from Quenchfire Ltd
Great job, mist system installation.
Had to get a mist system installed due to the layout of my house and the addition of a loft conversion. Didn’t know anything about them so took a chance with Quenchfire, really happy I went with them as they made it really easy. The information was clear from beginning to end and they were quick to reply to emails which made it quick and easy for me to get the plans ok’d with building control. The engineers, Jed and Taylor, done a great job on both visits, neat and tidy finishes around the pump and spray heads, cheers.
Thanks Ollie and team.
Ben

Reply from Quenchfire Ltd
Loft Conversion Fire Suppression System
We are a specialist loft conversion company and for one of our recent projects the home owner was adamant about wanting to retain the open plan layout of the ground floor. When lofts are converted to create a third storey the fire regulations require improvements to the property particularly if there open plan areas and the stairs are not protected. We invited a number of companies to quote and found Quench Fire to be competitive. Their quote was clear and professional. They dealt promptly with our queries and carried out a first fix and second fix when they said they would. Their technicians were tidy and considerate to the home owners needs during the installation work. We hope to be have similar projects in the future where we can work together with Quench Fire again.

Reply from Quenchfire Ltd
Great service and professional…
Great service and professional throughout first and second fix stages will Quenchfire again on other projects

Reply from Quenchfire Ltd
Great service from beginning to end
Great service from beginning to end, from the office staff to the guys on site. Everyone works with you to get the job done and no issues in anything that arises. If only all companies where so easy to work with !

Reply from Quenchfire Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







