Quenchfire Ltd Reviews 

68
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Extremely helpful and efficient service. The engineers turned up on time, were very respectful of my house and furnishing. Completed the inspection in a timely manner and the whole process was seam... See more

Rated 5 out of 5 stars

From start to finish the team at Quenchfire have been amazing. From the first phone call to the final installation, the team made the process so easy. We had three properties that needed the fire mist... See more

Rated 5 out of 5 stars

Quenchfire installed the Halo2 Fire Mist System in our home with much professionalism and due care. They were thorough, cleaned up after work and communicated excellently. We were very pleased with th... See more

Company replied

Rated 5 out of 5 stars

We unexpectedly needed a mist system installed in our conversion. Quenchfire bent over backwards for us, coming out quickly to give us a quote and fitted us in speedily for the first fix so we could g... See more

Company replied

Company details

  1. Fire protection system supplier
  2. Fire protection consultant

Written by the company

Specialising in the domestic and residential sectors, Quenchfire exclusively install their Halo 2 Fire Mist System, ensuring the perfect blend of protection and peace of mind. At Quenchfire we believe in our system’s unmatched excellence, which is why we never install other manufacturers’ water-mist or sprinkler systems – or let other companies install ours. Halo 2 is the only BS8458 fire mist system to pass all 6 tests at the FPA. Being a family run business, we promise a service that is not just professional but also personal and friendly.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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4.8

All reviews

(68)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality product with Quenchfire

A client of mine wanted to open out the whole of the ground floor; with tighter requirements post Grenfell, I suggested to my client that we use a misting system ....Quenchfire. They fitted the brief and were competitively priced. I found dealing with them very easy and they liaised with the main contractor on site. The installation team, the real face of the company were professional and charming. Overall very happy with the product and would recommend them to future clients on projects with @dmjdesign

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Simply exceptional!

Outstanding service from beginning to end! Ollie and his team came in cold, surveyed, specified and documented the site requirements within three days. The job comprised some 16 heads over three floors all of which was completed within two programmed visits and at a very competitive price. I can't recommend Quenchfire highly enough.

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting company!

Absolutely disgusting company!! Ollie the director is a crook! ... would not recommend this company to anyone!! They are awful and unprofessional.

22 August 2023
Unprompted review
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Reply from Quenchfire Ltd

This review has been reported to Trustpilot. There is no name, no substance to the review and is slander.

Rated 5 out of 5 stars

Very professional throughout

Very professional throughout, quote and project were done swiftly and the communication has always been great. Ollie went above and beyond to solve an unexpected issue which didn’t depend on them. Very satisfied, definitely recommended.

21 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Communication, timing, quality of work, excellent throughout the process, from beginning to end.

17 November 2020
Rated 5 out of 5 stars

Great service, great product. I am happy to recommend Quenchfire

Great service. Their system was given prior approval by the private building control firm I used and Ollie was very responsive and helpful and definitely knows his stuff. He made an effort to find a suitable date/time to work with our schedule and his team are really nice and really helpful and 'can do'. I recommend Quenchfire without reservation!

15 September 2020
Unprompted review
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Reply from Quenchfire Ltd

Thank you for your kind review.

Rated 5 out of 5 stars

Home protected by Halo.

Fitted Halo into our home and Quenchfire were so good. Even when a faulty part needed replacing, they came back within less than half an hour of my call, now that's service!

9 March 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, turned up when they said, very polite, clean and tidy

27 February 2020
Unprompted review
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Reply from Quenchfire Ltd

Thank you for you kind words. We are glad you were happy with our service.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. The installation process went really well and guys were very professional in their approach to the job.

23 February 2020
Unprompted review
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Reply from Quenchfire Ltd

Thank you for your review it is much appreciated.

Rated 5 out of 5 stars

Great Service and Support

During a difficult loft extension, the Quenchfire team gave us a great service, providing a simple design and clear instructions for the construction team. Once the preparations were complete the Quenchfire implementation team returned to finalise the installation, completing the work effectively and efficiently.

The whole Quenchfire team were very supportive throughout the work, from initial survey to commissioning, clearly communicating what was needed and keeping us informed.

Overall, we were very satisfied with the solution and the work done.

11 November 2019
Unprompted review
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Reply from Quenchfire Ltd

Thanks for your comments, it is much appreciated.

Rated 5 out of 5 stars

5* friendly and professional service

Professional, helpful and friendly service from the emails to the team that fit the equipment for us. Very tidy and polite staff who clearly explained everything to me as I did not have an past experience of these systems! Would definitely recommend 5* experience

11 November 2019
Unprompted review
Rated 4 out of 5 stars

Good Service from beginning to End.

Good Service from beginning to end, professional team from the surveyor, office staff to the engineers. Friendly attentive service.

24 October 2019
Unprompted review
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Reply from Quenchfire Ltd

Thanks for your feedback Jon it is appreciated!

Rated 5 out of 5 stars

Great job, mist system installation.

Had to get a mist system installed due to the layout of my house and the addition of a loft conversion. Didn’t know anything about them so took a chance with Quenchfire, really happy I went with them as they made it really easy. The information was clear from beginning to end and they were quick to reply to emails which made it quick and easy for me to get the plans ok’d with building control. The engineers, Jed and Taylor, done a great job on both visits, neat and tidy finishes around the pump and spray heads, cheers.

Thanks Ollie and team.

Ben

14 October 2019
Unprompted review
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Reply from Quenchfire Ltd

Thanks Ben - Jed and Taylor are both great members of our valued team!

Rated 5 out of 5 stars

Loft Conversion Fire Suppression System

We are a specialist loft conversion company and for one of our recent projects the home owner was adamant about wanting to retain the open plan layout of the ground floor. When lofts are converted to create a third storey the fire regulations require improvements to the property particularly if there open plan areas and the stairs are not protected. We invited a number of companies to quote and found Quench Fire to be competitive. Their quote was clear and professional. They dealt promptly with our queries and carried out a first fix and second fix when they said they would. Their technicians were tidy and considerate to the home owners needs during the installation work. We hope to be have similar projects in the future where we can work together with Quench Fire again.

10 October 2019
Unprompted review
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Reply from Quenchfire Ltd

Thanks for your kind comments we look forward to working with you in the furture!

Rated 5 out of 5 stars

Great service and professional…

Great service and professional throughout first and second fix stages will Quenchfire again on other projects

24 September 2019
Unprompted review
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Reply from Quenchfire Ltd

Thanks for your feedback Andy, we look forward to working with you on future projects.

Rated 5 out of 5 stars

Great service from beginning to end

Great service from beginning to end, from the office staff to the guys on site. Everyone works with you to get the job done and no issues in anything that arises. If only all companies where so easy to work with !

6 September 2019
Unprompted review
Quenchfire Ltd logo

Reply from Quenchfire Ltd

Thanks for your feedback Nathan, we look forward to working with you on future projects.

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