Quick Movers Reviews 317

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

After booking with Quick Movers I’ll be honest, I started having a few doubts when I looked more closely at reviews compared to other services. However, I’m pleased to say my experience was a posit... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service. Decided to use them after my friend recommended them. Very professional staff, they don’t waste your time and fully focus on work. Moved my while studio(to the new... See more

Rated 5 out of 5 stars

Quick movers were even better than expected. They arrived on time, nothing was too much trouble. They loaded heavy boxes and furniture and then safely delivered them to their destination. You get upda... See more

Rated 1 out of 5 stars

Never received £300+ refund after having to cancel, despite being promised I would (have it in written from them) and following up on it via email and phone every week. Stopped responding after a whil... See more

Company details

  1. Delivery Company

Information provided by various external sources

House Removals, Office relocation, Man and Van Service.


Contact info

3.8

Great

TrustScore 4 out of 5

317 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Single Move within London

I only had personal belongings (suitcases, boxes and bags) that I needed to move from one place of London to the other (no furniture), so I knew apart from 1 person (the driver) to help me out, I wouldn't need extra helpers. Had the driver been more careful with the baggage, and had he apologised for being late when he arrived, I would have rated the service excellent. But he was pretty negligent with the suitcases and when he would get to the car he would literally throw them inside. Also I know the traffic in London can be very heavy at times, and yet, if one cannot make it at the time they promised, and they come half an hour late, you do expect that person to present apologies.

Due to these 2 reasons I'd say my experience with Quick Moves was great. I know some might think I am too nice if for these 2 reasons all I did was to rate the serice as great, but, I know I didn't have anything fragile in the suitcases, so my desire is to encourage them to do better in the future.

I could tell the driver was experienced and I wasn't afraid even one second while in the car with him. And he was polite and clean.

So I totally recommend the service provided you look at how the driver or the helper(s) handle your belongings.

12 June 2020
Unprompted review
Quick Movers logo

Reply from Quick Movers

Dear Simona
Thank you for time to leave reviews.

I think this is a misunderstanding.
We arrived 1.5 hours before the reserved time, what we agreed with you earlier.
And all your stuff has been carefully put into the van. According to your instructions.

We will try to do it even more carefully next time .


Kind Regards
Chris
Quick Movers

Rated 5 out of 5 stars

5 Star Service

The service I received from making the initial request online to the day of the move was prompt, professional and friendly. Great value for money and would highly recommend!!

11 June 2020
Unprompted review
Rated 5 out of 5 stars

Quick and Efficient!

Booking with this company was a pleasure. They're quick and efficient indeed. No hidden fees,the price is per hour and the driver is very polite and helpful. The van was clean and my packets were delivered in excellent condition. Well done!

11 June 2020
Unprompted review
Rated 5 out of 5 stars

Great service

The move was super quick and smooth- I only quoted for a driver but they came in a team of two and both of them helped to load and unload the van. Also there was no problem to pick up from two locations. Would definitely go with them again!

31 March 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! The guys were very professional and did the job quickly to a high standard. The prices are very reasonable as well. I would recommend!

27 March 2020
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. The guys arrived a little early (warned me first) and we were done earlier than I'd expected. Thoroughly professional throughout. Would definitely recommend for a smooth, stress-free move

21 March 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

PLEASE TAKE NOTE - DO NOT USE THIS COMPANY - THEY BROKE MY TELEVISION DURING THE MOVE AND HAVE SINCE IGNORED TO ANSWER ANY OF MY CALLS TEXTS OR EMAILS, I AM CURRENTLY IN THE PROCESSES OF TAKING THIS COMPANY TO COURT. PLEASE BEWARE THEY SAY ON THIER WEBSITE THEY ARE INSURED - THIS IS CLEARLY A LIE AS REFUSAL TO RESPOND TO MY CALLS OR EMAILS - DO NOT TRUST THIS COMPANY - PLEASE READ OTHER NEGATIVE REVIEWS AS THEY ALL SAY THE SAME THEY REFUSE WHEN THIER IS A COMPLAINT TO ANSWER CALLS OR EMAILS

19 March 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, extremely pleased! Moved my belongings from Manchester to London with them, for which I booked a small van and a driver. They even arrived early and the van was larger than what I booked. The driver helped load the van very quickly. Unlike many other companies, they only do one delivery at a time, so they arrived at my flat in London only 4 hours later (others collect boxes from many customers and do not even guarantee to arrive at the destination on the same day). In London, there was even an extra person who helped move everything very quickly.

2 October 2019
Unprompted review
Rated 4 out of 5 stars

Good service, but check van size

Managed to move my things in the allotted time, even though we ended up having to do two trips. Was tricky to gauge what size van to have, I wld suggest to others to get a van bigger than the one they think they need!

1 October 2019
Unprompted review
Rated 4 out of 5 stars

Good service

Guys were on time, and got the job done promptly and in the allocated time . All in all a good service.

23 September 2019
Unprompted review

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