MY COMPLAINTS HAVE NOT GONE UNANSWERED. WHETHER COINCIDENTALLY OR NOT, THE FEES THAT I WAS COMPLAINING ABOUT HAVE DISAPPEARED AS OF MY LATEST STATEMENT. THANK YOU VERY MUCH FOR TAKING THE TIME TO INV... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First and foremost the steps were explained where I understood the process, so I won’t be left in the dark. If I didn’t understand a process, it was explained to me, and everyone was really helpful, a... See more
I am so grateful for all your knowledge, experience. I don't think anyone else would of worked with us and got our loan funded so quickly. Thank you, Leon Burgman and your amazing support staff. I... See more
fast response... many credible options... within one hour i had tentative approval and the proceeds were funded within 5 days... rather amazing, but the associates from all the companies were knowledg... See more
Company details
Written by the company
Welcome to the NEW Quicken Loans, the cutting-edge online marketplace transforming the way you find financial providers. On November 1, 2023, Quicken Loans came under the control of LMB OpCo, and is now a financial marketplace platform connecting customers with a wide range of services, including mortgages, personal loans, home services, auto loans, and more. Our passion lies in simplifying the process of choosing the perfect solution for your unique financial needs, and we've made it our mission to empower you with the information you need to make confident decisions.
Contact info
12181 Bluff Creek Drive, Suite 250, 90094, Playa Vista, United States
- customercare@quickencompare.com
- www.quickenloans.com
4.1
Great
21k reviews
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Wouldn't take "no" for an answer!
I told the woman who called me I had gone with another lender and she wouldn't take no as an answer. Too pushy.
28 May 2026
Reply from Quicken Loans
Hey Barbara. I am sorry you had a poor experience with one of our providers. Quicken Loans is an online information resource. We work hard to match our clients with financial providers for each situation a client may be facing. Our records show that you completed this process requesting to be contacted by our provider network. Our hope is that when these providers contact you, you're able to get the most information possible to find the best financial product and company for you. That said, we'd be happy to remove you from Quicken Loans communication. If you would like to proceed with this, please send us an email to customercare@quickenloans.com with your phone number and/or email address, and we can take care of this request. Thank you!
Did not follow through with the loan…
Did not follow through with the loan and cost requested a 20 year was quoted 20 @ 5.9 % end up quote at 30years and 7 %
20 May 2026
Usually a good source for loans but I…
Usually a good source for loans but I did not qualify due to their high credit score standards.
21 April 2026
Reply from Quicken Loans
Hey Tina. We're sorry to hear you are having an unwanted experience. Quicken Loans works hard to match our clients with financial providers for each situation a client may be facing. Our records show that you completed this process requesting to be contacted by our provider network. Our hope is that when these providers contact you, you're able to get the most information possible to find the best financial product and company for you. That said, we'd be happy to remove you from Quicken Loans communication. If you would like to proceed with this, please send us an email to customercare@quickenloans.com with your phone number and/or email address, and we can take care of this request. Thank you!
Application, staff, and service.
I talked with Mike and he was friendly and patient. We got through everything quite flawlessly. Accept for asking what day the payments work for the owner of the loan payment. Good experience, thanks!
16 May 2026
I have been trying to get some help but…
I have been trying to get some help but no one is willing to help me I am 61 yrs old and I live on SSI and SSDI and I have been trying to find a place to live in am renting a room from someone but need My own house please help me if you can I have been getting nothing but the run around.thank you very much Mr Delgado
23 May 2026
Unprompted review
service
I didn't like the way the guy that called me blew me off so fast, instead of trying to work with me and get me a good deal. I've been a customer for 10 years. And I had my mortgage fo up 200$ this month and 2 mobtga befoe that it went up 100$ intrest rate equity loan Another lender was happy to work with my special circumstances. And found me a low
15 May 2026
Call Leon 1st, you don't need to waste your time. It's a very easy loan process and you get answers quickly!
I am so grateful for all your knowledge, experience. I don't think anyone else would of worked with us and got our loan funded so quickly.
Thank you, Leon Burgman and your amazing support staff. I will be contacting you again. Highly recommend. Call Leon 1st. I feel blessed that we found him.
20 May 2026
Xohtile (sp?) was great
Xohtile (sp?) was great. She explained everything very well and answered all of my questions satisfactorily. She is very knowledgeable and has a great personality. I highly recommend her. Lucky to have her on your team!
13 May 2026
Carlie Eastwood and Matt Smith were great
Carlie Eastwood was on top of things from the start and the Matt Smith followed through.
Both of them made this a simple painless endeavor.
And Corey the notary was on time and explained the signing effeciently.
12 May 2026
The service was excellent
The service was excellen. Everyone went above and beyond inorder to get the best results.
19 May 2026
Easy to use and knowledgeable agents
18 May 2026
I need a bathroom remodel I have noticed. I fall in the shower now.
I need a bathroom remodel I have not done for over 15 years. I fall in my tub. I am 73 years old and live alone and live on SSI check $876.00a month. Can you fix my bathroom replacement.
18 May 2026
Unprompted review
Questionnaire would not refresh to next…
Questionnaire would not refresh to next question.!!!!
17 May 2026
Unprompted review
Reply from Quicken Loans
Hi Raymond! Thank you for reaching out. We are sorry for the inconvenience. Issues could happen which can range from Connection problems to Internet traffic congestion. To be sure to get the matches for your needs, please feel free to go through our site again. Thank you!
FANTASTIC SUPER SPECIAL
16 May 2026
Unprompted review
Quicken Loans are provide a streamline process and a good portfolio of loans
Quicken Loans process was streamlined and provided multiple options on loans, including the structure of the loan, the interest rate and the term of the loan
21 April 2026
Great easy experience
Great easy experience. Attentive and also available to answer questions. So much better service than other supposed top companies. I was so frustrated by other companies. Little help and cold.
Thanks
13 May 2026
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