Quote Devil Reviews 635

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and pleasant demeanor, making interactions smooth and clear. Many people highlight the excellent customer service, noting its efficiency and the ease with which their issues were resolved. Consumers are particularly satisfied with the competitive pricing and the overall service provided. However, some customers also noted issues with response times, mentioning delays in email replies and long waiting periods when trying to reach someone by phone. A few other people felt that the customer service had declined, citing a lack of follow-up and unresolved queries.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals like Trish, Connor, Paul, and... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and efficiency of... See more

Service

Customers had positive experiences with service, with many praising the exceptional and five-star service... See more

Response time

Reviewers mention ambiguous feedback about response times. While some customers praise quick responses, with... See more

Price

People report positive experiences with price. Many customers found competitive pricing and great deals, with... See more

Based on these reviews

Rated 4 out of 5 stars

Good for providing information that you ask for , just slightly slow at returning emails is only problem Would be good if you could log on online and manage your policy or talk to a chat bot for qu... See more

Company replied

Rated 4 out of 5 stars

After my car insurance quote escalated hugely I tried Quote Devil and was delighted with the result. Their efficiency and great service left me happy that I did not need to look any further. I am very... See more

Company replied

Rated 5 out of 5 stars

I just bought my first car and currently a learner and Paul and his team were absolutely brilliant! They went above and beyond to get me the best deal out there and explain the entire process to me cl... See more

Company replied

Rated 5 out of 5 stars

Trish could not have been more helpful we had made a phone call that morning with another guy who didn't seem to understand what he was doing and said he would call back immediately and never did that... See more

Company replied


Company details

  1. Insurance broker

Written by the company

As low-cost Insurance Brokers, Quote Devil offers the best home & motor comparison quotes online. Get quick quotations using our forms, or call us on 01 2541300!


Contact info

4.0

Great

TrustScore 4 out of 5

635 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

It was a pleasure dealing with Craig

It was a pleasure dealing with Craig, he was very helpful and informative.

14 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi David,
Thank you for the kind words. Really glad Craig was able to help and that you found the whole experience straightforward and informative.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Excellent customer service

Thomas the customer service representative was absolutely fantastic. I have spoken to Thomas on more than one occasion and he is always extremely helpful and understanding. He was very easy to chat to

2 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi David,
Thank you for the kind words. Really glad Thomas has been so helpful across your dealings with us and that you've always found him easy and pleasant to work with.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Had a great time with the customer…

Had a great time with the customer team, Thomas really made my life easy today. He was super quick with the checks and follow-ups, and we got everything wrapped up perfectly.

15 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Sreejth,
Thank you for the feedback. Really pleased Thomas was able to get everything wrapped up quickly and smoothly for you.
Thanks,
The Quote Devil Team

Rated 1 out of 5 stars

Do not use this insurance company

Absolutely shocking service from this insurance company, total rip off and extremely poor customer service, will not use this company ever again

The company have now answered me with sorry blah blah, why did they not treat me as a customer better and why does it take until I have given a review for them to apologise.

2 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Ciaran,
We're sorry to hear you've had such a frustrating experience. We'd really like to look into this for you, so if you could share your contact details with us via Trustpilot (link sent), we'll get in touch as soon as possible.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Great communication between myself and Trish

Great communication between myself and Trisha. Very nice person to deal with. Over all experience 10/10

14 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Jay,
Thank you for the lovely feedback. Really glad Trisha made the whole experience so smooth and enjoyable to deal with.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Very good,she’s good explained to me

Very good,she’s good explained to me

14 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Erfan,
Thank you for taking the time to leave a review. Really pleased to hear everything was explained clearly and that you had a positive experience.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Great customer service by Trish…

Great customer service by Trish O’Reilly, changing over policy provider was very easy

13 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Dovy,
Thank you for the kind words. Really glad Trish made the switchover straightforward and that the whole process was hassle-free for you.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Very competitive quote

Very competitive quote, prompt replies to emails and helpful staff.

10 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Paul,
Thank you for the kind words. Really glad we could offer you a competitive price and that the team were helpful and responsive throughout.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

First Time Car Owner

I just bought my first car and currently a learner and Paul and his team were absolutely brilliant! They went above and beyond to get me the best deal out there and explain the entire process to me clearly. Would definitely recommend them to anyone in the future

7 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Anna,
Thank you for the lovely feedback. Getting your first car is a big deal, and we're really glad Paul and the team could make the insurance side of things straightforward and stress-free.
Thanks,
The Quote Devil Team

Rated 4 out of 5 stars

Very helpful and efficient phone call…

Very helpful and efficient phone call to renew my policy. I took a star off because I was not able to do the renewal online for reasons I remain unclear of.

9 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Fergal,
Thank you for renewing with us and for the honest feedback. Really glad the call went smoothly, and we take on board your point about the online renewal - it's useful to hear and we'll make sure it's noted.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

excellent customer service

the customer support is second to none, I would have no problem recommending them.

7 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Gerard,
Thank you for your kind words. We’re delighted to hear you had such a positive experience and truly appreciate your recommendation.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Super helpful

Gokce was so helpful and got my issues sorted so quickly

7 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Orla,
Thank you for your kind feedback. We’re delighted to hear everything was sorted quickly and that you had such a positive experience. We really appreciate you taking the time to share this.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Super professional

Big shoutout to Trish for being super helpful and informative! She answered all my questions and provided great advice. Top-notch service 🙏.

Thanks for the help!"
Vaida

3 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Vaida,
Thank you so much for your kind feedback. We’re delighted to hear all your questions were answered clearly and that you received helpful advice throughout. We really appreciate you taking the time to share your experience.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

I had a perfect experience with Trish

I had a great experience with Trish, Accredited Product Adviser. She was very knowledgeable and helped me with arranging insurance for both of my cars. She provided excellent advice and her communication was outstanding throughout the whole process. Highly recommended!

3 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Bianca,
Thank you for the wonderful review. We’re delighted to hear everything was handled so smoothly and that you felt well supported throughout the process. It’s great to know you had such a positive experience.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Great Help Finding the Right Insurance

They were very patient in addressing my queries and assisted me in finding a better insurance quote quickly.

1 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Sowmya,
Thank you for your kind feedback. We’re delighted to hear your queries were handled patiently and that you were able to find a better quote quickly. That’s exactly the experience we aim to deliver.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Very professional gave me all the

Very professional gave me all the info required

30 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi James,
Thank you for your feedback. We’re glad to hear everything was explained clearly and that you had a professional experience throughout.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

greate customer service

A very helpful member, Trish, assisted me with all my inquiries and made getting my policy light and straightforward.

1 April 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Rihem,
Thank you for your kind review. We’re delighted to hear your queries were handled smoothly and that the process felt straightforward and easy.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

No claims discount

I spoke to a girl called Sophie and she handled my query immediately.
On top of that she agreed to send me an e-mail and it was on my computer within minutes of finishing the telephone call.

31 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi John,
Thanks for taking the time to leave a review. We’re pleased to hear your query was handled promptly and that everything was followed up quickly.

Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

I had the pleasure of dealing with…

I had the pleasure of dealing with Connor from Quote Devil, and I can honestly say his service was exceptional from start to finish. Connor was knowledgeable, professional, and incredibly patient, taking the time to explain all aspects of my insurance options clearly and thoroughly. He made what can often be a stressful and confusing process feel straightforward and manageable.

Connor went above and beyond to ensure I was confident in my choices and that I understood every detail of my policy. His responsiveness and attention to detail were outstanding, and he genuinely cared about making sure I was properly covered.

I can’t recommend Connor highly enough – he combines expertise, professionalism, and a personal touch that is rare in the industry. Truly five-star service!

31 March 2026
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Edward,
Thank you so much for your detailed and thoughtful feedback. We’re delighted to hear you had such a positive experience and that everything was explained clearly and thoroughly. It’s great to know you felt confident in your choices and well supported throughout the process. We really appreciate your recommendation.

Thanks,
The Quote Devil Team

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