Most Trusted shopping shopping Channel . QVC have got it 100% right . Their service is the best . Ordering and returns are made easy . Monthly instalments also given on certain things plus you have op... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I order a lot from QVC, mainly clothes, but recently bought a Curtis stone saucepan. The saucepan is marvelous in every way and I am very happy with it! Clothes are harder to shop for but returns ar... See more
Company replied
Everything from order to delivery is easy and super speedy 😊 the driver that delivered our purchase was extremely pleasant and spent time chatting....not too long but as hubby and I are now retired i... See more
Company replied
I have used my Hoover mattress vacuum twice on my mattress once over the mattress protector and today on the actual mattress when I changed my protector. I would recommend this as it really does work.... See more
Company replied
Company details
- #98 of 201 best companies in Online marketplace
- #42 of 85 best companies in Beauty supply store
- #290 of 624 best companies in Clothing Shop
- #170 of 283 best companies in Fashion accessories shop
- #253 of 373 best companies in Gift shop
Written by the company
At QVC , we’re here to help you shop with joy. We’re your daily destination for discovery, on TV, online, on our interactive app and on QVC+, our video on demand service. We have entertaining stories, fabulous personalities, great demonstrations and, of course, unmissable offers, including our must-see daily deal, Today’s Special Value, and all purchases come with a 60-day money back guarantee. Plus, join in the fun with us on social media, where you can connect with presenters and guests, receiving real time answers to any of your questions. With something new to see every day, there’s not a second to waste. Shop with Joy. Shop with QVC.
Contact info
United Kingdom
- www.qvcuk.com
4.5
Excellent
373K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Root Booster always help my new plants…
Root Booster always help my new plants to get better root growth and this helps with the flowers later
20 April 2026
Reply from QVC UK
Hi Kate,
Thanks for sharing your experience! We're thrilled to hear that Root Booster is helping your plants thrive and produce beautiful flowers. Your feedback is greatly appreciated.
QVC Customer Care
Great value for money and great service…
Great value for money and great service never disappointed when buying from QVC
13 April 2026
Reply from QVC UK
Hi Sharon,
Thanks for your lovely review! We're thrilled to hear you find great value and service with QVC. Your satisfaction means the world to us.
QVC Customer Care
When you ring you speak to a human…
When you ring you speak to a human being.they are caring and they listen.Your question is dealt with consideration .Problems that seemed so enormous suddenly shrink and dissapear. You can breath again knowing, problem solved. This is one customer service team that deserves 10 stars. Thanks team.
5 April 2026
Reply from QVC UK
Hi Rosy Lee,
Thank you for your wonderful review! We're thrilled to hear that our customer service team has made such a positive impact. Your kind words mean a lot to us, and we're glad we could help resolve your concerns. Thanks for being a valued customer!
QVC Customer Care
Strawberry roots ordered 6 out of 10 were unusable.
Ordered 10 Strawberry roots from QVC. They took a while to be delivered and when finally received only 4 out of the 10 roots looked passable as the other 6 were horrendous with leaves all screwed up and clearly had died. I know they came direct from a company but QVC should check what is being sent out. Complete waste and loss of my money. Will never buy from QVC again
20 April 2026
Reply from QVC UK
Hi SM,
I'm sorry to hear about the condition of the strawberry roots you received. This certainly doesn't reflect the quality we strive to provide. We'll pass your feedback onto our products team to ensure this is addressed. If you haven't been in touch already, please send your order details to customer_careuk@qvc.com so we can assist further.
QVC Customer Care
Beautiful products ,fast delivery
Beautiful products ,fast delivery, If i need to call you are always helpful and polite.
20 April 2026
Reply from QVC UK
Hi Mrs C Satchwell,
Thank you for your lovely review! We're thrilled to hear you love our products and appreciate our speedy delivery. It's great to know our team has been helpful and polite when you've needed to call. We look forward to continuing to provide you with excellent service.
QVC Customer Care
Very good I am happy
7 March 2026
Reply from QVC UK
Hi Christine,
Thanks for your review! We're delighted to hear you're happy with your purchase.
QVC Customer Care
Reply from QVC UK
Hi Maria,
Thanks for your kind words! We're thrilled to hear you enjoyed our service and products. Your feedback means a lot to us.
QVC Customer Care
The service provided was excellent
The service provided was excellent, and the delivery was prompt. I received continuous updates throughout the entire delivery process.
22 March 2026
Reply from QVC UK
Hi Darren,
Thank you for your wonderful review! We're thrilled to hear that you found our service excellent and appreciated the prompt delivery and continuous updates. We aim to provide the best experience for our customers, and it's great to know we hit the mark for you.
QVC Customer Care
Reply from QVC UK
Hi Joy,
Thanks for your kind words! We're thrilled to hear you had a fantastic experience with our service.
QVC Customer Care
Customer Service is always easy to…
Customer Service is always easy to contact, helpful and always resolve issues raised which makes purchasing from QVC a stress free experience.
13 April 2026
Reply from QVC UK
Hi Janet,
Thank you for your wonderful review! We're delighted to hear that our customer service team has made your shopping experience stress-free and enjoyable. Your kind words mean a lot to us.
QVC Customer Care
I sent a email to to qvc about my rose…
I sent a email to to qvc about my rose bushes that have died as they requested but not had no reply
27 April 2026
Unprompted review
Reply from QVC UK
Hi Marion,
I'm sorry to hear about your rose bushes and that you haven't received a reply to your email. If you don't receive a response to your email within the next few days, please send your order details to customer_careuk@qvc.com so we can assist further.
QVC Customer Care
Love QVC
Love QVC, customer services, excellent for queries and support. Delivery times and information on same is very good. Great choices and selection of products as well as affordable. Easy payments are welcome too.
21 April 2026
Reply from QVC UK
Hi Mary,
Thank you for your wonderful review! We're thrilled to hear that you love QVC and find our customer service, delivery times, and product selection excellent. We're glad Easy Pay is helpful for you too. Your feedback means a lot to us.
QVC Customer Care
Always my go to show
Always my go to show. I have been buying from qvc for many years and I can say that all my purchases I have been happy with. Delivery is very quick and I will always buy from qvc.
25 February 2026
Reply from QVC UK
Hi Miss P,
Thank you for your wonderful review! We're thrilled to hear that QVC has been your go-to for many years and that you're happy with your purchases and our quick delivery. We look forward to continuing to serve you.
QVC Customer Care
Beautiful but bag is small
It’s beautiful the way I expected. Except the folding bag is little small so it needs effort to push blanket inside.
20 April 2026
Reply from QVC UK
Hi Guest,
Thanks for your review! We're glad to hear you love the blanket. Sorry to hear the folding bag is a bit small. We'll pass this feedback onto our products team.
QVC Customer Care
Reply from QVC UK
Hi Sue,
Thanks for your lovely review! We're proud to have you as a customer and thrilled to hear you're enjoying your experience with us.
QVC Customer Care
Issue resolved Quickly
So quick and simple to speak with someone who resolved my issue. Great service and always polite.
QVC - customer service is all about what they can do. Never about what they can’t; it’s a great way to be - thanks QVC
13 April 2026
Reply from QVC UK
Hi Kalpana,
Thank you for your wonderful review! We're delighted to hear that our customer service team was able to resolve your issue quickly and politely. We always strive to focus on what we can do to help our customers, and it's great to know you appreciate that approach.
Thanks again for your kind words!
QVC Customer Care
Had a letter to say will have to wait a…
Had a letter to say will have to wait a month for my order even then I might not get it and it could be cancelled 😡
20 April 2026
Reply from QVC UK
Hi Kathleen,
I'm sorry to hear about the delay with your order. We understand how frustrating this must be.
QVC Customer Care
/ Easy peasy
Phone call away then knock on door parcel awaits n just like your favourite slippers( cozy /trusty/ go to round the clock.
13 April 2026
Reply from QVC UK
Hi Susan,
Thanks for your lovely review! We're thrilled to hear that your parcel arrived promptly and that our product feels as cozy and trusty as your favourite slippers. We appreciate your support and look forward to serving you again.
QVC Customer Care
Always arrive on time
Always arrive on time, never have to wait, never any worries about returning and getting a refund and if you need help QVC are always there to help 👍
1 May 2026
Reply from QVC UK
Hi Sarah,
Thank you for your wonderful review! We're thrilled to hear that you've had such positive experiences with our delivery and customer service. It's great to know that you feel confident with our 60-day money back guarantee and that we're always here to help.
QVC Customer Care
Very courteous customer care
Just very courteous staff and swift delivery, nothing is too much trouble for them.
11 April 2026
Reply from QVC UK
Hi Mrs Toner,
Thank you for your kind words! We're delighted to hear that you had a great experience with our staff and delivery service. We always strive to make things as smooth and pleasant as possible for our customers.
QVC Customer Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.