RAC Tyres Reviews 

601
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that the online platform provides a smooth way to browse an extensive selection of products and schedule appointments with local garages easily. People consistently praise the friendly nature of the fitters, noting that the installation work is handled promptly and efficiently without any stress. However, some reviewers were not happy with missed appointments, leaving them stranded without a functional vehicle for work or daily life. A few other people also felt that customer support communication needed improvement when trying to resolve scheduling problems or missing order confirmations.

What people talk about most

Service

Clients share positive opinions on service, highlighting easy online booking and a great choice of tyres at... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and great offers across a... See more

Staff

People report positive experiences with staff, highlighting that fitters and reception teams are friendly,... See more

Order

Customers had ambiguous experiences with order processes, reflecting both satisfaction and frustration. On... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a mix of satisfaction and strong... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had 2 Uniroyal rain sport tyres fitted at JCS tyres in Burniston near Scarborough, purchased through the RAC. The tyres were good value at roughly £95 each, then got £10 off as part of a current pro... See more

Rated 5 out of 5 stars

Booked a mobile fitting through RAC Tyres, who passed it on to a local fitting centre. They were helpful and attended on the date booked, arriving well within stated time, and called before hand.... See more

Rated 5 out of 5 stars

Experienced a small blow out reported to the RAC had to leave my car in a lay-by overnight Manchester tyres were contacted rang to arrange a time to meet at the car fitted a new tyre in minutes pol... See more

Rated 5 out of 5 stars

Genuinely good. It was as Easy to order. Only negative side for me that due to my not very well understanding language I have to pay £30 additional charge for something what already was included in a... See more


Company details

  1. Tyre shop

Written by the company

Tyres fitted locally or delivered across the UK At RAC Tyres. We have mobile fitting options or local garage options to accomodate your needs. From Premium to Budget brands, we have a huge selection of quality and affordable tyres.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

601 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(601)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to arrange & good price

9 July 2026
Unprompted review
RAC Tyres logo

Reply from RAC Tyres

Thank you for your feedback, Mick. We're glad to hear you found the arrangement process straightforward and our prices competitive. If there's anything we can assist you with to improve your experience, please get in touch.

Rated 5 out of 5 stars

I recently purchased a tyre online from…

I recently purchased a tyre online from RAC Tyres. I found their website user friendly and the tyre competitively priced. The fitter were just 0.40 miles from where I live. The fitter were friendly and quite helpful. A very good experience overall. I would be quite happy to recommend them.

7 July 2026
Unprompted review
RAC Tyres logo

Reply from RAC Tyres

Thank you, Mohamed, for your kind words and recommendation. We're delighted you found our website easy to use and our fitters close and friendly. We look forward to helping you again in the future!

Rated 5 out of 5 stars

Very good experience for Mr Tyre services

Very good experience for Mr. Tyre services

27 June 2026
Unprompted review
RAC Tyres logo

Reply from RAC Tyres

Thank you, Edwin, for your kind words! We're delighted to hear you had a very good experience with Mr Tyre services. We appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

The job was done without any hassle and…

The job was done without any hassle and the tyre seems fine.

3 July 2026
Unprompted review
RAC Tyres logo

Reply from RAC Tyres

Thank you for your kind words, Mr Borthwick. We're delighted to hear the job went smoothly and that you're happy with your tyre. We appreciate your support!

Rated 5 out of 5 stars

All ok

All ok, bought through RAC and fitted by Days in Garngoch. Very pleased.

25 June 2026
Unprompted review
RAC Tyres logo

Reply from RAC Tyres

Thank you, Bob, for your kind words. We're delighted to hear you had a great experience purchasing your tyres through RAC Tyres and that Days in Garngoch provided excellent fitting service. We appreciate your support!

Rated 2 out of 5 stars

Date and time given an estimate not a guarantee! Be careful!

I purchased 4 tyres on the 30th June for fitting at 8am on 1st July.
I turned up, the garaged was closed, someone opened up around 8.20 who stated my tyres were not there.
Contacted RAC for an update at 9am and never received one.
I called at 12 and the person on the phone hid behind terms and conditions, stating it isnt their fault the tyres were not there as they are a mail order company and it was a logistics issue.
The problem I have is, why give people a date and time for fitting if it isnt achievable.
The RACs process needs review, after reading other reviews it seems I am not the only person this has happened to.
Its simple, don't give a time to fit, make sure the fitting garage calls to confirm they have received and to organise an agreed time slot before making a journey. I have taken half a day of annual leave to have these fitted.
I have personally chased the delivery of the tyres and they are now at the garage and will be fitted on 2 July but I now need to take another half day annual leave because RAC or "Colewood Automotive" could not deliver on their commitments.
The company would be upset if I missed my appointment but RAC colleagues couldnt care less they didnt meet their commitments.

1 July 2026
Unprompted review
RAC Tyres logo

Reply from RAC Tyres

Thank you for sharing your experience, Steven. We're sorry that the delivery and fitting did not go as planned and understand how frustrating it must have been to take time off work without the tyres being ready. We appreciate your feedback regarding the scheduling and communication process and will review this to improve. Please contact our customer services team with your order details so we can assist further and work to resolve any outstanding issues.

Rated 5 out of 5 stars

Competitive Simplicity

Simple website, competitive price, great experience!

29 June 2026
Unprompted review
RAC Tyres logo

Reply from RAC Tyres

Thank you, Jonathan, for your feedback. We're glad you found our website simple and our prices competitive. If there's anything more we can assist you with, please don't hesitate to reach out.

Rated 2 out of 5 stars

"I ordered four Toyo tyres with mobile…

"I ordered four Toyo tyres with mobile fitting and paid £663.04. The fitter attended but was unable to fit the tyres, saying there was an issue inflating them. No tyres were fitted, and the tyres were taken away. RAC initially refunded £603.04, retaining a £60 attendance charge. After I challenged this, they increased the refund to £633.04 but still retained £30, despite no tyres being fitted. I appreciate the refund, but I'm disappointed that I'm £30 out of pocket for a service that wasn't completed."

20 June 2026
Unprompted review
RAC Tyres logo

Reply from RAC Tyres

We're sorry to hear that your mobile fitting experience did not meet expectations and that you remain out of pocket despite the refund. At RAC tyres, we aim to provide clear and fair service, so please contact our customer services team with your order details. We'd like the opportunity to understand more and see how we can assist in resolving this for you.

Rated 5 out of 5 stars

Good choice of tyres

Good choice of tyres, good price, easy to order, fitted next day locally.
Very happy with my experience at Malvern tyres Hampton road Droitwich.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I took advantage of the offer for new tyres via RAC with the discount. This made it a better offer than buying directly if i went to my usual garage. It was easy to book and choose my garage. One I hadn't used before.. fitter was great as was all the staff I came into contact on reception.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish.

Easy process to order the tyres required. The tyres were a very good price. Lots of choice of fitment centres locally. Tyre centre reception was clean and tidy. The tyres were replaced quicky. Excellent service.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Availability

Availability, able to book on line, recommended to competent tyre fitters, who provided an excellent service, in line with booking requirements

8 June 2026
Unprompted review

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