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Radiator Outlet Reviews 

20,128
•
TrustScore 4.5 out of 5

4.7

Heating service
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Review summary

Created with AI, based on recent reviews

Considering 1,381 reviews, customers overwhelmingly had a great experience with this company, consistently praising the high quality and excellent value of products, noting their attractive appearance and accurate online representation. Many highlight the prompt and efficient delivery service, with items arriving quickly and well-packaged. Reviewers also commend the helpful and friendly customer service, appreciating the ease of ordering and assistance with exchanges. However, some customers experienced issues with order fulfillment, including missing or damaged items upon arrival, or orders not turning up as expected. A few other people also felt that the quality of brackets and fittings was not always up to standard, sometimes lacking necessary inserts or being misaligned. Additionally, some reviewers noted discrepancies between online product descriptions and the actual items received.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, good looks, and... See more

Delivery service

Consumers generally report positive experiences with delivery service, frequently highlighting fast and... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent quality of the... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering couldn't have been easier, full descriptions with everything they sell, and easy to contact if you need too. Price was good, and delivery was fast and efficient, their own van and driver, cou... See more

Rated 5 out of 5 stars

Fantastic selection of radiators on an easy to navigate web site. The radiators were delivered within a few days and the chap was kind enough to carry them into the garage for my wife (I was out.) As... See more

Rated 5 out of 5 stars

A great looking radiator, needed a low height to replace an existing one under a low window sill in a conservatory. This was exactly the right size. Comes with all the fixtures. Ordered corresponding... See more

Rated 5 out of 5 stars

Quick reliable service and great aftercare. I changed my mind on the colour and there was no problem exchanging it as I was swapping messages with a human for a start and nothing was too much troubl... See more

Company details

  1. #71 of 118 best companies in Heating service

About Radiator Outlet

Written by the company

Radiator Outlet – Your trusted UK-based heating supplier

Radiator Outlet is a well-established, UK-based company dedicated to providing top-quality radiators without compromising on affordability. Since 2015, we've been warming homes across the UK, earning the trust of thousands with our commitment to excellence.

We are a one-stop shop for budget-friendly radiators that deliver exceptional warmth and style. Our radiators are crafted with meticulous attention to detail, using high-quality materials and an unwavering commitment to maintaining impressive heat outputs.

In an era of rising costs, Radiator Outlet remains steadfast. We continue to produce radiators with the same high-quality materials, ensuring your home receives the warmth it deserves. Our radiators don't just heat your space; they're designed to complement your home's aesthetic, adding a touch of style to every room.

Unlike some competitors, we manage everything in-house. From manufacturing our radiators to storing them in our warehouses, we eliminate worries about delays and stocking issues. This ensures a seamless, trouble-free shopping experience for you, our valued customer.

Hassle-free 10-year warranty

Your journey with Radiator Outlet doesn't end when you buy. We stand by the quality of our products with a hassle-free 10-year warranty. Your satisfaction is our priority and our dedicated team is just a call or email away to address any concerns promptly.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20k reviews

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4.7

All reviews

(20,128)

1,274 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

50 Shades of Grey?

We ordered a light grey radiator. Having surveyed the market to work out which shade of grey we wanted, we found that Radiator Outlet's images were very clear, giving confidence that what we were looking at on screen was accurate. That proved to be the case. The radiator was excellent quality and a very reasonable price, delivered as scheduled.

5 June 2026
Rated 5 out of 5 stars

Good value and good customer service

Have ordered from her several times now and always a very swift service. Good quality radiators and efficient delivery. Good after sales customer service on the one occasion I had been sent the wrong product - swiftly rectified at no cost to me. Highly recommend.

12 June 2026
Rated 4 out of 5 stars

Great quality products

Great quality products. Have used several times for designer radiators. But, one small order did not turn up after 2 weeks. Apparently lost in post with no tracking. Spoken twice to customer service and now being resent UPS next day.

11 June 2026

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