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Rated 5 out of 5 stars

Of course the wick has been a life savior to my aunts rest and safety at night. The team behind the product great and reliable also very professional and courteous, thank you again for your service... See more

Company replied

Rated 5 out of 5 stars

Navigating the medical world and insurance on behalf of my grandmother has been exhausting to say the least. Thank goodness for the team at RA Fischer for making our RA Fischer a little bit easier. Je... See more

Company replied

Rated 1 out of 5 stars

Mine have not been in a timely manner. I understand that Medicare is new with this program and am expressing a great deal of patience with this matter. They have to have a paper for permission to... See more

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Rated 5 out of 5 stars

I can remember the countless pairs of shoes that were destroyed by my slippery feet and the countless sheets of paper that either folded onto itself and/or ripped due to my sweaty hands. My RA Fischer... See more

Company replied

Company details

  1. Medical Equipment Supplier
  2. Medical Equipment Manufacturer
  3. Physiotherapy equipment supplier

Written by the company

RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

186 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Ra Fischer Iontophoresis

Omg I cant thank them enough. Erica and Sarah were there for me answered all my questions and supported me. Even during my first treatment I was kind of scared to do Sarah stayed with me on the phone and walked me through it. The customer support is way beyond nice. Thank you soo much. Now as for the device if u suffer from hyperhidrosis of the hands and feet it is worth every penny, regardless ur insurance pays for it or not. I have been using it less than two weeks now and I already see results. You wont regret it trust me. The only thing I regret is I didn't buy this sooner. Thanks so much RA Fischer. God bless you all.

3 June 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Wow, thank so much for sharing your story with us! We're so glad to hear that you're seeing results. Our team of Treatment Specialists like Erica and Sarah is what separates us from other iontophoresis companies. We'll let them know you appreciated their support! : )

Rated 5 out of 5 stars

Always provided prompt solution…

Always provided prompt solution oriented responses.

21 May 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thanks, ET! We're always just a phone call away (unless you're trying to 'phone home') #ETjoke

Rated 5 out of 5 stars

Erica was simply outstanding

Erica was simply outstanding. She receives the highest endorsement possible for her great service and professionalism.

13 May 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thanks for your feedback, John! We love Erica here and are proud to know she earns such high praise. Have a great rest of your week : )

Rated 4 out of 5 stars

Fischer worked for me!

I had really bad sweating in my hands and feet all my life. I tried everything from lotions, to medications, acupuncture, and even my own homemade iontophoresis machine, and nothing seemed to be working. I had just accepted the fact that excessive sweating was going to be a part of my life. Years later, I decided to start looking for answers again. I found that the Fischer iontophoresis machine was highly recommended and effective in treating hyperhidrosis in the hands and feet. I was a little skeptical at first, but was willing to give it a try, since i could return it for my money back if it didn’t work. After about 2 weeks, I noticed a significant difference in my hand sweating. They used to sweat all over and it was difficult to stop the sweat if it started. Now, they only sweat a little bit on the tips of the fingers, but it goes away within minutes. There has definitely been a reduction in my feet sweat, but I believe that if I continue to treat my feet daily, that they will become as dry as my hands eventually.

17 April 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Laura, thanks so much for sharing your story! Hopefully it will inspire someone else in a similar position to not waste another day wondering "what if?" and decide to take action. We hope you have a great rest of your week, and if you have any questions at all, please feel free to reach out!

Rated 5 out of 5 stars

Great transaction with a super…

Great transaction with a super efficient, helpful and nice operator called Jessica !

20 March 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thanks, Luke! We named Jessica our Senior Treatment Specialist for a reason - she's amazing! We appreciate you taking the time to share your review : )

Rated 5 out of 5 stars

Finally!! It works.

For most of my lifetime, I have suffered from severe foot sweat. I would take a shower in the morning and within 15 minutes my socks would be soaked. Four years ago I started down the path of meeting with several medical professionals to resolve this issue. Every doctor had a different theory as to what was causing it or how to treat it. I have even had prescribed formaldehyde. (my MD wasn't really happy about that) At the beginning of this year, I was talking with PCP and he suggested trying Iontophoresis treatment. Over the years I often Googled treatment for excessive foot sweat and ironically learned about Iontophoresis a couple of days before my PCP recommended it. At that point, I was willing to try anything considering I had tried just about every remedy in the past.

Iontophoresis does work, however some things to consider. First, you have to be committed to 20 minutes a day, EVERY day until it works. Secondly, it is different for everyone. People wrote online that it only takes 12-14 days for it to work. For me, it took 23 days. Lastly, at times it will be slightly uncomfortable but you will get used to that. It is a means to an end.

After four years of trying just about everything and considering surgery.....Iontophoresis knocked it out of the park. The best money that I have spent and worth every penny and if it doesn't work they stand behind it for (2) months....you have nothing to lose. I am still trying to get my insurance to cover it and it is likely they will in the end, but even if I ended up out of pocket it would still be worth it.

RA Fischer was super easy to work with. When you call them you get a knowledgeable associate who takes care of everything. They will work through some of the forms directly with your medical provider.

14 March 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Wow, thank you so much for taking the time to share this review with us, Jeffery! We're so glad to hear that you're finally seeing results with iontophoresis. You have no idea how many people we work with who've tried everything and think their situation is hopeless. Thanks for sharing your story and helping spread the word that there is still hope for those with HH! Our Treatment Specialists are standing by to answer any questions you may have. Enjoy the rest of your week, Jeffrey!

Rated 5 out of 5 stars

Our dermatologist recommended we…

Our dermatologist recommended we contact RA Fischer to inquire about an Iontophoresis machine. Everyone we spoke with from RA Fischer was delightful. Jessica was extremely helpful with the insurance, delivery and setup of the machine. I would absolutely recommend this company. Excellent customer service!!

13 March 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thanks so much for taking the time to share your experience with others, Kelly! We're happy to hear that Jessica and our team of Happy-Hidrosis Helpers were able to guide you through the entire process from start to finish. Please let us know if you have any questions, and have a great rest of your week!

Rated 5 out of 5 stars

Great experience

Erica Garcia exceeded my expectations while helping me with my order and dealing with insurance. She answered all my questions in a timely matter and helped me find ways to get my order fast.

8 March 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thanks for your review, Britt! Happy to hear that Erica was able to help you navigate the process with ease. Hope you have a great rest of your week : )

Rated 5 out of 5 stars

This machine works!!

First of all, this company is very easy to work with. Jessica has always been available anytime I have needed to reach her.
Secondly, my son has suffered for several years with hyperhydrosis and it has affected his quality of life. Thankfully, this machine works!!! He has been taking oral medication for years (that has side effects) and he has been able to lower his dosage after using this machine for a few weeks. We are hoping to completely stop taking the medication soon and just rely on the machine solely. His confidence and self esteem has improved! I would totally recommend this product!!!!

7 March 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Wow, Stephanie, thank you so much for taking the time to write such a thoughtful review. We're so happy to hear that your son is seeing results and his self-esteem has improved. At the end of the day, that's what our treatment is all about: confidence!

Rated 5 out of 5 stars

Highly recommend

I have had the MD-1A for over ten years and have had great success. The results have been good and I would recommend this to anyone struggling with hyperhidrosis. RA Fischer also offers great customer support if you have any questions or concerns.

5 March 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

So glad to hear that you've had success with our device for over a decade now! Thanks for posting your review, Kevin. And as you already know, we're always here to answers your questions or concerns!

Rated 5 out of 5 stars

This has been the best experience of my…

This has been the best experience of my life! Jessica at RA Fischer has been so helpful in getting a machine and answering all my questions! The machine is wonderful! After doing 8 treatments I am now only having to do treatments once every week. I am 45 years old and this is the first time in my life that I have not had sweaty hands. At Open House it was so nice to be able to shake my parents' hands without having to apologize about them being sweaty. It is a life changer! I now have my daughter using it for her hands and feet. She is noticing a difference already! I recommend this machine this machine to anyone wanting dry hands and feet!

5 March 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Nena, stories are like this are why we do what we do! Thank you so much for sharing. Jessica is great, isn't she? She's our Senior Treatment Specialist for a reason. Hopefully your review will inspire someone else to not wait another day longer and finally try iontophoresis. If there's anything we can ever do to help, please don't hesitate to reach out to our team of Happy-Hidrosis Helpers : )

Rated 5 out of 5 stars

R.A. Fischer, the best at iontophoresis

The process of buying an iontophoresis machine was made very easy by the customer service of R.A. Fisher. The many questions were quickly answered and what I had expected to be arduous was completely effortless.

27 February 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

So glad to hear it, Mantas! We pride ourselves on our Treatment Specialists and truly providing a seamless experience for everyone we work with. Have a great rest of your week!

Rated 4 out of 5 stars

will recommend

Representatives are very helpful, Thank you Erica

27 February 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thanks for your feedback, Anna! We'll let Erica know : )

Rated 5 out of 5 stars

Very very nice people!

Very very nice people!! They helped me with the whole process of getting me insurance information, paperwork, and ordering.

27 February 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Wow, what a great review, Alex! Thanks so much for taking the time to share your experience with others. We're glad to hear that our Treatment Specialists were able to assist you every step of the way!

Rated 4 out of 5 stars

I was sceptical but now I am relieved.

The customer service has been really good with this company. Friendly and attentive personel has almost become "friends" after many phone calls about product questions and concerns.
The machine has worked pretty well for my daughter who was very much in distress over her condition. Be careful to go too high. Gradually increase the level with each time. My daughter received an electric burn on her hand at 20. Still it has been worth it for her and she is a much happier teenager.

22 February 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Karin, thanks for your review! We're so glad to hear that you hit it off with your Treatment Specialist. Our team of Happy-Hidrosis Helpers are here to answer your questions any time. Sorry to hear about the incident with your daughter! 20 is an extremely high setting, and it's important to talk to your doctor about developing a schedule that works for you. Sounds like you've found that and your daughter is seeing results, so keep it up! She'll use the device less and less as she reaches her desired level of dryness.

Rated 5 out of 5 stars

The machine works excellent!

The machine works excellent!! I suffered for about 6 months prior to using the machine for my hands. Also the customer service Rep Jessica was very professional and explained everything to me step by step. Thanks for everything 🙏🏽

21 February 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thanks for your glowing review, Marcel! We appreciate the time you took to write it. So glad Jessica was able to assist you in finding sweat relief : )

Rated 5 out of 5 stars

Love what RA Fischer is doing for…

Love what RA Fischer is doing for hyperhidrosis sufferers both in treatment and around help with my insurance.

2 November 2018
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thanks for that feedback, George! Walking customers through the web that is the insurance process is something we take great pride in.

Rated 5 out of 5 stars

I was very skeptical to try this…

I was very skeptical to try this machine not sure how it would work for my severe hyperhidrosis but IT WORKS! A MUST TRY! Thank you RA Fischer for giving my life back. I love to meet people and have the confidence to shake their hands.

2 November 2018
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

SO GLAD TO HEAR IT, JESS! Helping people sweat less so they can live more is our primary goal at RA Fischer Co. : )

Rated 5 out of 5 stars

This product is the only thing that worked.

This product is the only thing that worked for me. I love that it’s so easy to use and that I don’t have to worry about being self conscious on dates. Thank youuuuu!

2 November 2018
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

You're welcome, Sam! So glad to hear you've finally found something that works for you. Good luck on your next date! ; )

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