This is a complicated one, I ordered a few things from Rajapack, mostly stationary but also some plastic storage crates. Everything arrived quickly but the lids of 3 of the crates had been damaged in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Prompt delivery and very happy with the packs. Although product assembly is not particularly difficult, some instructions in the package would have saved me some head-scratching!
Company replied
First time user, website easy to use, items ordered were also on special offer. My boxes were quickly delivered and came well packaged. Boxes arrived flat packed, and were easy to assemble. The box... See more
Company replied
These couriers are a joke! Dangerous drivers! One of your couriers nearly caused me to crash this morning by obstructing me from moving into another lane ignored my indicator, when I blasted my horn t... See more
Company replied
Company details
Written by the company
RAJAPACK offer you the widest choice in packaging supplies and equipment to protect, pack and ship all your goods. We stock packaging, shipping and storage products that coupled with our excellent services, means you are bound to find a solution to meet your business requirements. Checkout is now even easier with RAJA's secure online payment facility!
Contact info
DC10, Unit 1 Salford Road, MK43 0AR, Ridgmont, United Kingdom
- 0800 542 44 28
- sales@rajapack.co.uk
- www.rajapack.co.uk
4.2
Great
6k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beckie knows how to go above and beyond
We've been using Raja for years, and it finally happened. We had a slight miscommunication regarding our order renewal, and it wasn't processed the next day. After giving Raja a call, Beckie, somehow, organised a delivery for the same day. Although it arrived a couple of hours later than planned, it was still on the same day.
Rockstars!
11 July 2024
Unprompted review
Great service!
2 July 2024
Quick & efficient service.
Tihana Podoljak dealt with my enquiry politely, quickly and efficiently. Thank you Tihana :)
15 July 2024
Unprompted review
great everyday
8 July 2024
Always a prompt delivery
26 June 2024
Easy to order,fast shipment.
Easy to order,fast shipment.
Good quality bags and great value
25 June 2024
Ordering from the web site is easy and…
Ordering from the web site is easy and delivery is normally the next day
3 July 2024
Confusing delivery promise
Confusing delivery where they say during checkout its next day delivery but in fact, they are dropshipping on a 6-day service
2 July 2024
Reply from RAJAPACK UK
Thank you for taking the time to leave your comments regarding your recent order.
I have shared it with our Marketing team as the Shipping method confirmation at the checkout does not update depending on the product purchased. I have forwarded a suggestion to minimise the possibility of confusion and currently await the answer.
Thank you again for bringing this to our attention. Important information like this helps us to continually improve the services we provide and our customers' experiences.
Kind regards,
Chantel S
Customer Services Team Leader
All good thanks
24 June 2024
The company had a quick response time
The company had a quick response time. The package was send and arrived early. All in all a smooth transaction.
24 June 2024
5* Service from James Marriot
5* - Placed an order for a product, which is great, however the customer service from Craig Marriot was exceptional. A genuine Customer Service Legend who does as he says, when he says. Will use the company whenever we can because of him.
8 July 2024
Unprompted review
Good experience
Good experience. Good choices and Easy website and fast delivery. Recommended
28 June 2024
Thank you Suki!
Thank you Suki!
I couldn’t have asked for a better experience, especially from Suki Sangha. I called to ask for a proof of delivery. Suki was very thorough in explaining what she was doing and was so polite on the phone. I got the information I needed very quickly. Thank you!
5 July 2024
Unprompted review
Arrived on time and is qood quality
19 June 2024
Excellent Customer Support
I have been a long standing customer of this company and I have never been disappointed with the customer support.
My point of contact is Rohit who has always provided exceptional service! Thank you Rohit. You are a credit to the company.
3 July 2024
Unprompted review
stop sending 4-5 sales emails a day!!!
26 June 2024
Reply from RAJAPACK UK
Thank you for getting in touch and for bringing this to our attention.
I have tried to contact you to discuss this further, as I would like to establish what you are receiving. Our Marketing department has confirmed that we do not have any campaigns active that should contact you this often.
To request to be removed from our marketing list, our emails display an unsubscribe button in the top right-hand corner. I can also arrange this on your behalf if you prefer. May you kindly respond to the email or contact us on the details provided at your earliest convenience, so that we may look into this further and hopefully resolve this for you.
Kind regards,
Chantel S
Customer Service Team Leader
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.