randjleather.co.uk Reviews 

125
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions very pleasant. The delivery service is frequently highlighted as excellent, with teams being efficient, polite, and going above and beyond to position furniture and remove packaging. Many people are also delighted with the high quality of the products, describing them as beautifully made and durable, contributing to a first-class overall service experience. However, some customers noted occasional issues with delivery timing, such as initial incorrect addresses or longer than expected lead times.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the helpfulness and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the helpfulness, efficiency,... See more

Product

People report positive experiences with the product, expressing delight with their new furniture, including... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited the store in Birkenshaw Ind Estate in March 26 & ordered my sofa. Was told delivery would be 18/20 weeks Delivered 29 July by James and Grant, within timescale given. Nothing was any bothe... See more

Rated 5 out of 5 stars

Service at store in May was excellent, slight delay with suite, said letter was sent but its still to arrive. These things happen. Delivery was excellent 2 lads James& Jamie really helpful, polite... See more

Rated 5 out of 5 stars

I’d like to thank everyone at R&J leather at Birkenshaw. You made the whole experience of buying my mum’s leather sofas exceptional. My mum is 91 years old & was delighted with the care & professi... See more

Rated 5 out of 5 stars

We visited your Uddingston branch on 24th of September. We were greeted by Elaine who was extremely helpful and friendly. She gave great advice and unlike other furniture stores where the staff houn... See more


4.9

Excellent

TrustScore 5 out of 5

125 reviews

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4.9

All reviews

(125)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

The delivery team were second to none

The delivery team were second to none. Very friendly and informative. Both James and Grant were very helpful polite and jovial . The store experience was very good and despite the waiting times the suite was worth it.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Visited the Uddingston branch

Visited the Uddingston branch last week and was met by a lovely lady called Elaine. I am disabled and in a wheelchair and she was most helpful pushing me around the store showing and advising us what would be of benefit to me. She was very professional throughout and we ended up purchasing two power recliners.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

We had our suite delivered today

We had our suite delivered today. However the sofa was too big to fit through the door, James & Grant carefully dismantled it, & reassembled it once it was in the house.
Delivery was very efficient, the guys very polite and helpful.
This is our 2nd suite from R&J Leather, the quality is superb

Thank you

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Richard

R&J leather at Hamilton what a store happy with final choice amazing staff well done 5star from start to delivery just love me new suite cheers 🥂

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Honest and grateful to r& j leather

When i went to choose my suite Elaine was very pleasant and helpful, and on the day of delivery James andGrant phoned me to give a time when they would deliver, also they both were very patient as my upstairs flat is quite narrow but they managed and they both were very pleasant and helpful nothing was a bother to them .

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Sofas delivered bang on time

Sofas delivered bang on time. Bought from Hamilton store where the staff were very good, professional and friendly. Sofas delivered by James and Grant who were also very friendly and courteous.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

The service provided by the shop staff and the two men, James and Grant who delivered the suite. They set the whole thing up, checked the electric recliners were working. They also asked exactly where we wanted things placed. Two very pleasant, accimmodating individuals. Definitely five stars

8 April 2026
Unprompted review
Rated 5 out of 5 stars

The Uddingston Store

Visited the Uddingston store today. Allowed to browse without heavy sales pressure, my pet hate. Elaine made our experience a pleasant one!
Elaine provided assistance where needed. She was pleasant and engaging. I throughly recommend R&J Leather and commend Elaine for her customer service.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

The lovely staff at R&J leather

The ladies in the Hamilton Store Lorraine and Pauline were very helpful and professional.
The delivery men James and Grant were excellent also very professional. Great guys, nothing was too much for them.
All the staff we dealt with were lovely.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing.

Ordered our new couch on 17th Oct 2025 at Hamilton branch. New couch delivered on 20th March 2026. Delivered by James and Grant who were amazing, so friendly and polite. 1st class service. Love our new couch too.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

delivery

delivery guys James and Grant were polite, friendly,when putting suite together showed us how to work recliners cleaned up all packaging also took our old suite away for disposal

18 March 2026
Unprompted review

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