I visited the store in Birkenshaw Ind Estate in March 26 & ordered my sofa. Was told delivery would be 18/20 weeks Delivered 29 July by James and Grant, within timescale given. Nothing was any bothe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing.
Ordered our new couch on 17th Oct 2025 at Hamilton branch. New couch delivered on 20th March 2026. Delivered by James and Grant who were amazing, so friendly and polite. 1st class service. Love our new couch too.
They were very efficient & helpful when…
They were very efficient & helpful when we ordered. The delivery was excellent, on time & James & Grant were fantastic
delivery
delivery guys James and Grant were polite, friendly,when putting suite together showed us how to work recliners cleaned up all packaging also took our old suite away for disposal
Mr & Mrs Scott
When visiting your Hamilton store we were
Approached by Pauline who was extremely helpful and her advice led us to order our leather sofas. They were delivered by James and Jamie who took great care and made sure that they were assembled and took all packaging away. We are very happy with R & J Leather and would definitely recommend them.
Delivery guys James and Jamie were…
Delivery guys James and Jamie were exceptional,so professional and removed all packaging,as a returning customer to R&J leather I wouldn’t go anywhere else,there suites are second to none and last a lifetime.
delivery service
Excellent delivery service from James and Jamie. Very friendly and efficient. Wouldn’t have managed without you!
Great service from Elaine
First class service from Elaine at the Uddingston showroom.
We purchased our new leather suite , hassle feee , smooth transaction.
Thanks again
Mr and Mrs Skillen
Would highly recommend R&J Excellent…
Would highly recommend R&J Leather. Excellent customer service, delivery date met, telephoned on the day of delivery with time slot and delivered by Jamie and James who were brilliant very friendly and they positioned the suite exactly where we wanted.
Excellent customer service from R & J…
Excellent customer service from R & J leather (Hamilton) from the date I placed my order to the delivery by 2 fantastic staff - James and Jamie who were very professional in the way they delivered my sofas into my home.
Satisfied Customers
Sofas were purchased from Hamilton store, customer service was exactly what we wanted. Advice and enquiries responded to promptly and otherwise we were allowed to browse at our leisure. Perfect.
Delivery guys James, Jamie and Steven were friendly and competent throughout, positioning the sofas where we wanted them and removing all packaging.
Got my sofa delivered today by James…
Got my sofa delivered today by James and jamie and other wee guy.
Very Friendly and helpful in showing us our new product.
I'm over the moon! THANKS R&J Leather.
Great customer service
Fantastic experience from choosing suite to the delivery. Elaine in the Uddingston showroom was very helpful and patient with her recommendations to my mum who is elderly and wanted a specific style.
James and Jamie were very polite and proficient with the delivery. They checked over the suite and ensured recliners were working before leaving. Great customer service all round.
Great service,Jamie and Jamie carntyne…
Great service,Jamie and Jamie carntyne Glasgow
Excellent service from R & Leather
Excellent service from R & Leather, absolutely delighted my new leather suite. From the sales lady in the showroom from Udfingston Pauline, to the delivery guys David and his colleague. Extremely professional and courteous.
R and J Leather delivery
R and J Leather delivered my recliner and recliner set all the way from Scotland to Calne in Wiltshire Jamie and Kyle were extremely professional in setting every thing up and explaining the controls. Would recommend R & J Leather as they can deliver all the way from Scotland to the West of England!!
James and Jamie delivered our suite…
James and Jamie delivered our suite yesterday. They were very professional and polite and very efficient could not fault the boys. Good team. Mr & Mrs Dornan
Thank you to James & Jamie
Thank you to James & Jamie, my delivery men. They were here on time, respectful of my property, and very friendly. Great experience! Thank you, R&J Leather. Delighted with my suite.
Delivery from R&J
Had my delivery from R&J today the 10/11/2025 by James and Jamie both were very helpful
Had my sofa's delivered in October…
Had my sofa's delivered in October during Storm Amy and the guys were fantastic, very professional and extremely friendly. As was the manager of the Uddingston store, very professional, friendly and took time to chat with us. Would definitely recommend this store. The sofas are beautifully made and I absolutely love them. Big thanks to R&J leather.
James and Jamie delivered our new sofa…
James and Jamie delivered our new sofa today and first class service very friendly and chatty whilst delivering a 100% satisfactory delivery.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








