randjleather.co.uk Reviews 

128
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions very pleasant. The delivery service is frequently highlighted as excellent, with teams being efficient, polite, and going above and beyond to position furniture and remove packaging. Many people are also delighted with the high quality of the products, describing them as beautifully made and durable, contributing to a first-class overall service experience. However, some customers noted occasional issues with delivery timing, such as initial incorrect addresses or longer than expected lead times.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the helpfulness and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the helpfulness, efficiency,... See more

Product

People report positive experiences with the product, expressing delight with their new furniture, including... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited the store in Birkenshaw Ind Estate in March 26 & ordered my sofa. Was told delivery would be 18/20 weeks Delivered 29 July by James and Grant, within timescale given. Nothing was any bothe... See more

Rated 5 out of 5 stars

Service at store in May was excellent, slight delay with suite, said letter was sent but its still to arrive. These things happen. Delivery was excellent 2 lads James& Jamie really helpful, polite... See more

Rated 5 out of 5 stars

I’d like to thank everyone at R&J leather at Birkenshaw. You made the whole experience of buying my mum’s leather sofas exceptional. My mum is 91 years old & was delighted with the care & professi... See more

Rated 5 out of 5 stars

We visited your Uddingston branch on 24th of September. We were greeted by Elaine who was extremely helpful and friendly. She gave great advice and unlike other furniture stores where the staff houn... See more


4.9

Excellent

TrustScore 5 out of 5

128 reviews

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No history of asking for reviews

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4.9

All reviews

(128)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing.

Ordered our new couch on 17th Oct 2025 at Hamilton branch. New couch delivered on 20th March 2026. Delivered by James and Grant who were amazing, so friendly and polite. 1st class service. Love our new couch too.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

delivery

delivery guys James and Grant were polite, friendly,when putting suite together showed us how to work recliners cleaned up all packaging also took our old suite away for disposal

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Mr & Mrs Scott

When visiting your Hamilton store we were
Approached by Pauline who was extremely helpful and her advice led us to order our leather sofas. They were delivered by James and Jamie who took great care and made sure that they were assembled and took all packaging away. We are very happy with R & J Leather and would definitely recommend them.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Elaine

First class service from Elaine at the Uddingston showroom.
We purchased our new leather suite , hassle feee , smooth transaction.
Thanks again
Mr and Mrs Skillen

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend R&J Excellent…

Would highly recommend R&J Leather. Excellent customer service, delivery date met, telephoned on the day of delivery with time slot and delivered by Jamie and James who were brilliant very friendly and they positioned the suite exactly where we wanted.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from R & J…

Excellent customer service from R & J leather (Hamilton) from the date I placed my order to the delivery by 2 fantastic staff - James and Jamie who were very professional in the way they delivered my sofas into my home.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied Customers

Sofas were purchased from Hamilton store, customer service was exactly what we wanted. Advice and enquiries responded to promptly and otherwise we were allowed to browse at our leisure. Perfect.
Delivery guys James, Jamie and Steven were friendly and competent throughout, positioning the sofas where we wanted them and removing all packaging.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Fantastic experience from choosing suite to the delivery. Elaine in the Uddingston showroom was very helpful and patient with her recommendations to my mum who is elderly and wanted a specific style.
James and Jamie were very polite and proficient with the delivery. They checked over the suite and ensured recliners were working before leaving. Great customer service all round.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from R & Leather

Excellent service from R & Leather, absolutely delighted my new leather suite. From the sales lady in the showroom from Udfingston Pauline, to the delivery guys David and his colleague. Extremely professional and courteous.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

R and J Leather delivery

R and J Leather delivered my recliner and recliner set all the way from Scotland to Calne in Wiltshire Jamie and Kyle were extremely professional in setting every thing up and explaining the controls. Would recommend R & J Leather as they can deliver all the way from Scotland to the West of England!!

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Thank you to James & Jamie

Thank you to James & Jamie, my delivery men. They were here on time, respectful of my property, and very friendly. Great experience! Thank you, R&J Leather. Delighted with my suite.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Had my sofa's delivered in October…

Had my sofa's delivered in October during Storm Amy and the guys were fantastic, very professional and extremely friendly. As was the manager of the Uddingston store, very professional, friendly and took time to chat with us. Would definitely recommend this store. The sofas are beautifully made and I absolutely love them. Big thanks to R&J leather.

3 October 2025
Unprompted review

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