I visited the store in Birkenshaw Ind Estate in March 26 & ordered my sofa. Was told delivery would be 18/20 weeks Delivered 29 July by James and Grant, within timescale given. Nothing was any bothe... See more
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Good old fashioned honest sales …
Went to R and J leather in Uddingston today, just to look.Had been in before seen a suite I liked and looked about .Elaine the representative , you are a credit to this company.
You could see I was anxious about making such a commitment but we laughed over the " Buy cheap buy twice " way we were both brought up with but its true.
I didn't feel pressured at all even in this day and age You took time to tell me about the different leathers and gradings something your competitors up tye Road I'm Sterling didn't seem interested in when I advised on a budget !
Looking forward to my new suite when it arrives
What a refreshing change
What a refreshing change. No hard sell, just good honest customer service.
Elaine couldn’t have been more helpful, her product knowledge is excellent and helped my Mum pick out exactly what she wanted.
The shop is laid out very well and even has a lift to the second floor for wheel chair users.
Mum is very thankful to you Elaine, and is very excited to receive her new suite.
So I wait 10 months for a sofa which…
So I wait 10 months for a sofa which eventually gets delivered to find my 2 seater has and inch gap between them both, they send out a guy to look at it in which after he batters the clips with a hammer tells me the top of the sofa has been manufactured wrong but he could fixed it by opening the sofa up and add padding at which point I said no way are you opening up a new sofa and he left, sent 2 emails to R&J no reply then calls to be told nothing wrong with it the gap will go once you start using it and then hangs up the phone, Lorraine from R&J hang your head in shame, you not heard the last of me Lady..
R&J Leather
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