Randstad UK Reviews 

I suspect this company of gathering people's data for god knows what. They contact people out of the blue without them being registered. If people complain on this site, they respond with generic answers, like contact our customer service team. People are on here complaining becasue they had no action on customer services, which they have most certainly tried already. My recommendation is to avoid. Now, let's see what the reply will be this time.

I reached out to Randstad a week ago with a clear, well-structured enquiry about temporary roles, attaching my CV and outlining my availability. As a Complaints Manager working at NHS Band 6 level, with two years of experience resolving complex cases and supporting multiple directorates, I had hoped for at least an acknowledgment or some guidance on next steps.

Unfortunately, I’ve received no response whatsoever, not even a courtesy reply. At a time when candidates are navigating uncertainty and seeking support, this lack of engagement feels dismissive and disheartening. I had genuinely hoped Randstad would be a proactive and professional agency, but my experience has left me with little faith in their ability to support public sector professionals.

I understand agencies are busy, but basic communication is not optional, it’s the foundation of trust. Based on this interaction, I would struggle to recommend Randstad to others seeking meaningful support during career transitions.

Applied to work in the care agency, everything was straight forward to begin with had my interview with an intern on his last day (first red flag!) who couldn’t answer all my questions about the company and told me to email Siobhan with any questions….. witch I did got no reply from her! About a week and a half after sending an email I gathered they changed their mind about employing me and just didn’t tell me, when I got a call from an ‘overseas’ worker - Sowmya - who was dealing with my sign up. (Kinda hard to do when your in different time zones) she told me the sign up would be quick and easy….. far from it 4 months it dragged out as she wouldn’t accept any of my references as they weren’t ‘proper emails’ (sent her 5 references 3 of witch weren’t bought domains and @gmail.com) I then told her after 4 months of every email being declined that both our time was being wasted here and I didn’t want to go forward for her then to tell me to send her more emails and my banking info. Totally unprofessional and incompetent. Avoid at all costs

Dont waste your time....started working for cotys bournemouth through randstad....emma bowker the person incharge of sorting everything for randstad couldn't run a bath with her amd all her cronies together.....in the induction she states this time of year til Xmas is 4/5 days a week with plenty of overtime...first week she gave me 3 shifts and said well see how you get on then after that I put my availability for 5 days a week and kept getting messed around she wants to give me 3 days again but offered me more when she got let down, she's sends someone to cover her weekly travel to bournemouth branch to deal with problems and questions .....so few people saw him then everyone gets a shitty email from emma stating of anyone has a problem go straight to her? ...by why email people saying your sending this person to do your job for you if he cant do your job? majority of the people that dont come back or leave is because she says things in the induction and the opposite happens when you start working.....she gave me 3 days ....I was ill on one of the days and in the induction she clearly stated if your ill aslong as you email or call before the shift thats all she asks.....so I was ill...I emailed her before the shft then get a shitty email back hours later saying you have not attended your shift, any sicknesses need to be recordered and sent to this chain email?.....well for 1 she stated in the induction just email no specifics? And how can I send it to this chain email if she's only sent it hours after I already emailed her saying I was ill?
...its a complete joke....and I put it all on her about all this rubbish and mess around that all comes back to her own doing.....multiple managers and supervisors told me so many people have problems because of emma and either leave or just dont say anything because they dont want to get fired or in trouble .....well I told her basically she's the problem and told her everything she said and either hasnt happened or was just a lie to get you through the door......she called me rude but considering she doesn't want to take accountability and responsibility for what's she's incharge of and if anyones rude its her lying to all the employees to get them through the door cos obviously she makes commission off people to pay for them big fake ass fake lips of hers.....

Received a response quickly and staff were very helpful to me on the sign up proccess been reliable for me

The worst job agency in the world.
I dealt with them in 3 different countries: Italy, Netherlands and Uk.
During an interview I even received illegal questions(according to the law).
I think that they just want your data to sell.
Lately I applied to a position in uk and one of their agent called me, about it, and since then they fill my email with their spam and I am not even registered to their useless site. But they never replied about the job.
👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
EDIT: why should I help you for free giving you advices? That is your job.

Just had a conversation with one of their agents very unprofessional trying to stir from job to job
Do not just just throw my cv from employer to employer is not how it works
Did not want to answer questions about the job i was asking questions in stead trying to stir
Do not trust

Farcical - I had DSA support lined up requiring two different mentors…

They allocated my face to face to someone 250-300 miles away because it didn’t occur to the clown doing the matches that Lancashire and Hampshire are a long way from one another. When I raised my concern with the mentor they replied “LOL - just another routine mistake by the system” - it’s good to know that me being without support is worthy of ‘laughing out loud’.

The same day I was told that they couldn’t find a specialist mentor in the other role. This came after the office phoned me asking if I’d change my meeting method from face-to-face to online - despite the company saying that you can choose between face-to-face, hybrid or online.

A day later the office accept that they made a mistake in the initial allocation - only to then tell me that there is no mentor available for me in that role but they were hopeful one might become available at some point (but no guarantee).

But I was told that the other specialist had been found but not before impressing on me that she preferred hybrid meetings - so implying that my choice was an inconvenience.

Farcical is an understatement - I’ll be looking towards civil action as the distress and anxiety caused is off the scale - I’ve asked my DSA assessors to reallocate me to a new company. In done with Randstad - they are a dangerous liability who shouldn’t be allowed anywhere near people with disabilities.

I’ve no interest in a bog standard apology - this needs to go a lot further

I like Randstad as there sorted me out straight away applying for a job

Working with Randstad has been a fantastic experience. Everything is punctual, structured, and well-organised, with clear guidance, follow-up messages, and helpful reminders about things like timesheets. I’ve been very impressed with how easy it is to work with them, and all the staff are incredibly supportive and helpful.

This was one of my best years working with an agency, and I would go back to Randstad in a heartbeat if I needed agency work again. I’ve now started a permanent role, which I’m really looking forward to, but Randstad gives you that reassuring feeling that there’s always support and opportunities available. I would highly recommend checking out their available roles!

Someone sent me a job post from Randstad as she knew the people who run the company, if she didn't know them I wouldn't thought Randstad was an identity theft scam.
I applied for a job through Randstad. I should've know it was going to be terrible from the first moment I tried to contact the recruiter. We scheduled in a call which didn't happen and I was very adaptable the first time. It happened twice after that, with an eventual call hours after we had arranged.
Then the process of applying happened and I heard nothing back, no confirmation of receipt, no answering my questions, even when I phoned the person was never available and "would contact you when she's free" -its been weeks.
I'm so glad I didn't provide references and possibly cause upheavel at my current job with how badly this was managed.

Great communication, fast turn around between being offered a position and receiving documentation

Hi my name shakur qalib im work 8 years warehouse experience

Robert Davies & Brooke Palmer helped me secure a new property management position. They were both so helpful & supportive. I mostly dealt with Brooke to begin with and then she asked Robert to step in to deal with the contracts / vetting process as she was going on annual leave. Great communication by phone and email and even a good luck text before my interview which was a really lovely touch. I would thoroughly recommend Randstad if you are looking to get a new job. They have made the process really smooth and as stress free as possible. Thank you Brooke & Robert!

I contacted Randstad UK to discuss some of their current roles in nurseries and the person I spoke to didn't really listen to me and asked me the same questions multiple times. She seemed to lack understanding about the difference between a nursery and a primary school, and did not understand the difference between working with young children and young adults, and thought a job in a college might be working with children under 5. I felt extremely let down. I was also asking for full time, all year round work, ideally working 8-6 or 9-5 and she told me they didn't have roles with these hours, despite me looking at some on their website. I told her I was no longer interested and asked her to remove my details from their database. She confirmed this and then the same day another member of the team emailed me, and again I asked to have my details removed. After this had been confirmed the orignal person called and emailed me to say she'd made a mistake and they did have roles with my ideal hours. Again I asked for my details to be removed from their system. I felt disappointed, let down and shocked by the lack of professionalism and failure to comply with GDPR. I would not recommend.

Very good communication. I recommend them! Thank you for your time Vijaya !

Easy application & swift response to correspondence

I thoroughly enjoyed every step of the process. The application was by far the simplest and most user-friendly I have encountered in over two years of job hunting in the UK. The first phase of the interview stood out as the friendliest and most relaxed I have ever experienced. It was straightforward and to the point, with no pressure whatsoever. Jonathan, my interviewer, was incredibly supportive and created a comfortable environment that made the discussion easy and natural.

The second phase was an assessment centre, which was both friendly and impactful. It was surprisingly fun, as I didn’t feel the usual pressure associated with job applications. Overall, the entire journey from application to hiring was swift and efficient.

I have nothing but admiration for Randstad and their professional yet approachable recruitment process. Highly recommended!

A very professional set up .
Would highly recommend them