Randstad UK Reviews 

People were very nice and friendly

My experience with Randstad Care has been quite disappointing. Over the course of three months, I was only able to work for 4 nights. The majority of the time, approximately 90%, my applications for shifts were rejected. In my final month of employment, I managed to secure four shifts, but unfortunately, they were all cancelled—one just the night before, leaving me with less than 24 hours' notice and without compensation. The consultant assured me that the other shifts were still required, yet after two days, those too were cancelled, resulting in a complete loss of income for the month, with no coherent explanation provided. Additionally, I was sent for an interview for a temporary position with a third-party company, which I passed, but I never received any follow-up regarding the job.
In contrast, I have worked with several other agencies without any issues, with Staffscanner being the most reliable, as they offer compensation for last-minute cancellations. Therefore, I would strongly advise against working with Randstad Care in Scotland.

Fantastic communication explaining everything you need to know in advance what to expect on your very important interview and email reminders building up to your interview couldn't ask for more.

Gayathri has provided me with user support on several occasions. First class in every way calm patient polite incisive and seems to have an empathetic understanding of my various problems first off with every call she instills confidence - I am not very good at tech- Gayathri has always had a clear solution to every problem and is tireless in helping with supplementary queries. A shining light if all support was this good we would all be rich and happy. Thanks.

Vijaya was very helpful and answered any questions in a quick and professional manner.

Can't fault my dealings with Randstad. I've been in contact with Lauren who has gone above and beyond to be helpful and understanding every step.

I applied for a role through Ranstad for APA. I spent days researching the company and preparing myself for the review. Claire Kane was supposed to be the consultant assisting me. She never bothered to call before my interview to ensure I was prepared despite saying she would. The morning of the interview I received a text saying she would call afterwards. I never received a reply from either party. I was completely ghosted by Claire and the the recruitment team at APA. After wasting days of my time preparing, neither company could find the time to simply let me know they wouldn't be continuing with my application. There is an etiquette that should be respected when people spend hours of their time applying for a job TO WORK FOR YOU. I will never work with Ranstad again.

Lots of communication emails, it’s so good to get consistent contact so you know what’s going on. I can’t praise Lauren enough ! When I contacted her for assistance she responded almost instantly with exactly what I needed. Absolute star ! Lauren is also incredibly friendly in person, she really helped put me at ease before the interviews started.

Aftercare is really helpful, as whenever we write an email with our queries regarding the holiday pay hours or need to book an holiday, they are responding realy good, had a good experience with Rudolf from aftercare was responding with kind and helpful way. Handled and resolved the query really well.

ranstad payroll team are a shambles !! Waiting nearly 3 months for them to issue a P45!! I am currently paying emergency tax on my new job because they are absolutely Useless!!

Im sure the reply will be exactly like the below

Thank you for taking the time to complete a review.

If you would like to discuss further and look into this for you, please reach out to our Talent Experience Team at your earliest convenience. We can be reached at ?????!!!@randstad.co.k, and we'll come back to you as soon as we can.

Thanks, we look forward to hearing from you soon.

Regards,
Gayathri R

NOTHING LIKE TAKING COMPLAINTS SERIOUSLY !! SHOCKING COMPANY WHEN IT COMES TO GETTING PAID CORRECTLY, HAVE TO WAIT WEEKS FOR IT TO BE SORTED BUT IM SURE THEY GOT PAID THEIR CORRECT AMOUNT BY THE COMPANIES THEY GIVE AGENCY STAFF TO

I don't know who this company is but they keep trying to video call me whilst I'm at work with no prior engagement or permission. I don't know how they got my contact information

Absolutely pathetic company. We fill out time sheets so we are doing the hardwork for them. How many hours did you work? 39 normal hours 13 hours overtime. Ok we will pay you 39 hours?🤔. How many hours at normal pay?? 39 then 13 hours at 1.5 hours pay rate ok we will pay you for 39. Then you tell them it's wrong ok so your normal hours we will tax you 132 pounds on 705 pounds. Fine ok no problem but the 330 pounds overtime we will charge you 105 pounds. Wtf??? This happens regularly with this company absolutely pathetic STAY AWAY FROM THIS COMPANY UNlESS YOU WANT TO BE RIPPED OFF. The payroll use abacus to work your wages out as they can't count past more than 10. Bad is an understatement as this happens on a regular basis. Holidays where is work we get 6 hours a week and I'm not 100 percent sure if they start in the middle of January or at the end. Yet somehow I've only earned 7 hours since January till now and worked every week. PATHETIC COMPANY THIS IS PEOPLES LIVES YOUR MESSING WITH. I CAN GUARANTEE THEIR WAGES WONT BE WRONG EVERY WEEK.IF IT WASN'T FOR PEOPLE LIKE ME YOU WOULDN'T HAVE A WAGE. AGAIN ABSOLUTE SHAMBLES OF A COMPANY.

Have used this website a few times to apply for roles and have been lucky enough to get a job through here.
Excellent site.

Signed up 2023 dec. Got one shift at a place where they couldn’t care less. Was treated badly and I complained to Randstad who did nothing.I continuously complained due to no work being offered this was the Plymouth branch.Following that I chased for work up until Feb 2024! No call backs no email response just when I did talk to them excuses. Tons of excuses . I’d get the odd phone call to inform me there was a new app for them.I asked for my p45 February 2025 which took 3 weeks to get as clearly the branch is completely disorganized. Thankful to leave this absolute joke of an agency. Today 10th March 2025 I get a phone call asking what my availability is… I told them what I thought of Randstad and that i won’t ever endorse them or their complete incompetence. Close this company down it’s a joke!

I had a very disappointing experience with Randstad in Plymouth. I applied for a Production Operative role in a medical devices manufacturing company and was selected based on my CV. The position was clearly stated to be on a “continuous days” shift pattern (3 days on, 3 days off). I was invited to attend an induction, which I did on the scheduled date, and was then asked to confirm my start date. At the time, I was still employed elsewhere, but based on the assurance given during the induction, I handed in my resignation the same day and informed Randstad of my availability the following day.
To my surprise, I was then told that the originally discussed shift pattern (continuous days) was no longer available. Instead, I was asked to choose between “continuous nights” or “standard days”—both of which were not suitable for me. I raised my concerns immediately, but unfortunately, I received no meaningful response or support. Despite multiple attempts to follow up via phone calls, I was met with silence. This experience caused unnecessary stress, financial loss, and left me without a job due to poor communication and mismanagement on their part. I would not recommend Randstad Plymouth based on this experience.

Randstad is quick at responding to the work assignments and holiday booking related questions.