Rapid Electronics Reviews 

6,130
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 429 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, excellent overall value, and highly competitive prices, noting that items are usually dispatched quickly and arrive the very next day. Consumers also appreciate the extensive product range and secure packaging, making it a dependable choice for electronics and various other creative projects. However, some people mentioned experiencing frustrating delivery delays and a noticeable lack of communication regarding order status updates. A few reviewers were additionally dissatisfied with parcels arriving late, poor packaging conditions, or specific orders failing to arrive altogether after full payment.

What people talk about most

Delivery service

Customers report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Product

Clients share positive opinions on product quality, availability, and pricing. Reviewers frequently highlight... See more

Order

Reviewers highlight positive aspects of order, noting that the website is easy to use and provides a... See more

Service

People report high satisfaction with the service, praising the prompt delivery, helpful support, and good... See more

Price

Users describe positive interactions with price, noting that costs are reasonable and competitive compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The price initially brought me to the site, being literally HALF of what Amazon themselves were selling exactly the same Panasonic product for on their website! I couldn't quite believe the difference... See more

Rated 5 out of 5 stars

The service is fantastic, The delivery is fast, often next day if your items are in stock, they are easy to contact, via phone or email, if you have a problem, and their prices and value for money are... See more

Company replied

Rated 5 out of 5 stars

I have been a customer for a number of years and can honestly say that I have always been happy with their service, The parcels are well packed and usually arrive the next day. The equipment is alway... See more

Company replied

Rated 5 out of 5 stars

Ordered a Master Lock Chest late Friday, amazingly arrived this morning (Monday) by DPD. Arrived effectively double boxed, and item not used just yet but all seems great. Price was very good, better... See more

Company replied


Company details

  1. #10 of 16 best companies in Electronic parts supplier
  2. #3 of 9 best companies in Electronics wholesaler

Written by the company

Backed by over 45 years of experience, Rapid is a leading UK distributor of electronic components, electrical products, and educational resources. We deliver bespoke solutions through strong manufacturer partnerships, offering full technical support and same-day despatch on in-stock items. Plus, enjoy free delivery on orders over £20.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6k reviews

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Asks customers to review

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4.6

All reviews

(6,130)

418 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely live up to the Rapid name

Definitely live up to the Rapid name! Placed an order late afternoon not expecting it to be delivered for a few days. The next morning, even before I received a text confirmation, the item was through my letterbox!

Probably quicker than me driving to purchase one from a store (maybe not but a lot more convenient)!

It's not a store I will need to use much in the future but whenever I can it will be my first port of call.

16 June 2026
Unprompted review
Rapid Electronics logo

Reply from Rapid Electronics

We are so happy to hear about your positive experience with our rapid delivery service! It's wonderful to know that we exceeded your expectations and provided such convenience. We truly appreciate you choosing us and look forward to being your first choice whenever you need us. Thank you for your kind words!

Rated 5 out of 5 stars

No fuss

No fuss, good service and dependable products.

11 June 2026
Rapid Electronics logo

Reply from Rapid Electronics

We're so glad you appreciate our dependable products and good service. We value your feedback!

Rated 4 out of 5 stars

As with all wera tools good quality

As with all wera tools good quality
Very good service quick delivery.

15 June 2026
Rapid Electronics logo

Reply from Rapid Electronics

We're so happy to hear you're pleased with the quality of the tools and our quick delivery service. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great company who give their customers…

Great company who give their customers good service and at a good price.

13 June 2026
Rapid Electronics logo

Reply from Rapid Electronics

We are so happy to hear that you had a positive experience with our service and pricing. We truly appreciate your kind words.

Rated 5 out of 5 stars

Speedy and concise

Speedy, informative, clear description, measurement and graphics.

14 June 2026
Rapid Electronics logo

Reply from Rapid Electronics

We're happy to hear that our descriptions and graphics were clear and helpful. We appreciate your positive feedback!

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Goods were received next morning.

8 June 2026
Rapid Electronics logo

Reply from Rapid Electronics

We are so pleased to hear that you received your goods so quickly and that you had an excellent experience with us.

Rated 5 out of 5 stars

Great range of capacitors

Great range of capacitors, speedy ordering process and "Rapid" delivery, will certainly use this company again.

12 June 2026
Rapid Electronics logo

Reply from Rapid Electronics

We're so happy to hear you appreciated our capacitor selection and the efficiency of our ordering and delivery process. We look forward to serving you again!

Rated 5 out of 5 stars

My first order and everything is fine

My first order and everything is fine. Hope to return soon.

10 June 2026
Rapid Electronics logo

Reply from Rapid Electronics

We're so happy to hear your first order was great! We truly appreciate your kind words and look forward to your return.

Rated 5 out of 5 stars

Range of products is great and the…

Range of products is great and the website is easy to navigate.. Prices on what i purchased were reasonable, shipping was not extortionate and everything arrived quickly.

11 June 2026
Rapid Electronics logo

Reply from Rapid Electronics

We're so happy to hear you found our product range great, our website easy to navigate, and our prices reasonable! We appreciate you acknowledging our efficient shipping.

Rated 5 out of 5 stars

Always well stocked and fast delivery

I have always found Rapid to be a very very good company, from the selection of items to the turn around for delivery.

11 June 2026
Rapid Electronics logo

Reply from Rapid Electronics

We're so glad to hear you consistently have a very good experience with our selection and delivery! We truly appreciate your positive feedback.

Rated 5 out of 5 stars

The product arrived promptly

The product arrived promptly. Excellent delivery service

9 June 2026
Rapid Electronics logo

Reply from Rapid Electronics

We are so pleased to hear that your product arrived promptly and that you had an excellent delivery experience.

Rated 5 out of 5 stars

Great item

Great item, great price, delivered fast.
Thanks *****

10 June 2026
Rapid Electronics logo

Reply from Rapid Electronics

We are so happy to hear you enjoyed the item, its price, and our fast delivery! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Good prices and super fast delivery

Good prices and super fast delivery

4 June 2026
Rapid Electronics logo

Reply from Rapid Electronics

We're so happy to hear you enjoyed our pricing and the speed of our delivery service. We appreciate your positive feedback!

Rated 5 out of 5 stars

Ordered a Sealy SDS Max drill

Ordered a Sealy SDS Max drill. Extremely competitive pricing and super fast delivery. Will be my first stop for similar items in the future.

4 June 2026
Unprompted review
Rapid Electronics logo

Reply from Rapid Electronics

We are so pleased to hear that our competitive pricing and fast delivery for your Sealy SDS Max drill met your expectations. We truly appreciate your positive feedback and look forward to being your first choice for future purchases.

Rated 1 out of 5 stars

It isn’t quick

I placed an order for a battery for my children’s tractor, at the start of May with delivery 4 days later, with my money being taken immediately. I am still waiting for the product having been told it would be with me on 2 dates now. I have received no communication from the company unless I have reached out and questioned where my product is - all they offer is a refund. I want the product when you said it would be here not nearly 2 months later!

3 May 2026
Unprompted review
Rapid Electronics logo

Reply from Rapid Electronics

We sincerely regret the delay and lack of communication regarding your order. We understand your frustration with the extended wait and unfulfilled delivery dates. We will be responding to your email today with an update.

Rated 5 out of 5 stars

Perfect service

Came in n time and we’re exactly what I expected.

8 June 2026
Rapid Electronics logo

Reply from Rapid Electronics

We're so happy to hear that your items arrived promptly and met your expectations! We appreciate your positive feedback.

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