The price initially brought me to the site, being literally HALF of what Amazon themselves were selling exactly the same Panasonic product for on their website! I couldn't quite believe the difference... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service is fantastic, The delivery is fast, often next day if your items are in stock, they are easy to contact, via phone or email, if you have a problem, and their prices and value for money are... See more
Company replied
I have been a customer for a number of years and can honestly say that I have always been happy with their service, The parcels are well packed and usually arrive the next day. The equipment is alway... See more
Company replied
Ordered a Master Lock Chest late Friday, amazingly arrived this morning (Monday) by DPD. Arrived effectively double boxed, and item not used just yet but all seems great. Price was very good, better... See more
Company replied
Company details
- #10 of 16 best companies in Electronic parts supplier
- #3 of 9 best companies in Electronics wholesaler
Written by the company
Backed by over 45 years of experience, Rapid is a leading UK distributor of electronic components, electrical products, and educational resources. We deliver bespoke solutions through strong manufacturer partnerships, offering full technical support and same-day despatch on in-stock items. Plus, enjoy free delivery on orders over £20.
Contact info
Rapid Electronics, CO4 5JS, Colchester, United Kingdom
- customer.experience@rapidonline.com
- www.rapidonline.com
4.6
Excellent
6k reviews
Asks customers to review
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Reply from Rapid Electronics
We're so happy to hear you found our online ordering easy and delivery fast. Thank you for your wonderful feedback!
Reply from Rapid Electronics
Thank you for your positive feedback
First order and the last !
First order and the last .The '4 day despatch' was certainly not adhered to nor the 'always sell only brand new items '.When I finally received my order it was clearly not brand new but a re-packaged presumably returned item yet advert stated 50 in stock!? As for the customer services , whilst they did reply, every issue was simply circumnavigated with zero sense of accepting the whole experience had breached all their stated standards .
25 April 2026
Unprompted review
Reply from Rapid Electronics
Thank you for sharing your experience. We are truly sorry to hear that your first order did not meet your expectations regarding dispatch time and product condition.
Reply from Rapid Electronics
We're happy to hear that. Thank you for your positive feedback.
Item was exactly as described and was…
Item was exactly as described and was the best price I could find. Delivered ok as well.
2 June 2026
Reply from Rapid Electronics
We're happy to hear you found the item as described and at a great price. We appreciate your feedback!
Rapid by name.
Rapid by name, rapid by nature. Ordered on Friday, delivered on Saturday. Will defo go back.
29 May 2026
Reply from Rapid Electronics
We're so happy to hear about your rapid delivery experience! We appreciate your kind words and look forward to serving you again.
Delivered on time and products good.
26 May 2026
Reply from Rapid Electronics
We are so glad you enjoyed our products and service!
all good easy site to use.
28 May 2026
Reply from Rapid Electronics
We're glad you found our site easy to use. Thank you for your positive feedback!
they are canny good at everything
27 May 2026
Reply from Rapid Electronics
We are so happy you enjoyed everything! Thank you for your wonderful feedback.
Product arrived quickly in good…
Product arrived quickly in good packaging. Phone customer service is quick.
26 May 2026
Reply from Rapid Electronics
We're so glad to hear you had a positive experience with our delivery and customer service! Thank you for your kind words.
For the small order hobbyist
For the small order hobbyist, Rapid is ahead of the competition in these aspects: -
website (easy to use), pricing (cheaper), ordering (straightforward) and delivery (cheaper and next day).
26 May 2026
Reply from Rapid Electronics
We're so glad to hear you appreciate our website, pricing, ordering process, and delivery! Thank you for your wonderful feedback.
Reply from Rapid Electronics
We're so glad to hear you received your product well-packaged and promptly. Thank you for your feedback!
Reply from Rapid Electronics
We are so happy to hear you had a great experience. Thank you for your kind words!
Items in good condition
Items in good condition, good price & fast delivery. Excellent service.
23 May 2026
Reply from Rapid Electronics
We're so glad you enjoyed your experience with our items, pricing, and delivery! Thank you for your kind words.
Reply from Rapid Electronics
We're glad to hear you received your order quickly and we could resolve the item issue promptly.
Multimeter supplied with flat battery.
I am pleased with the Sealey Digital Multimeter that I bought from Rapid Electronics. The price of the product was reasonable, the transaction smooth and the delivery was very quick.
However, the 9v battery supplied and installed in the multimeter I received, was flat and past its expiry date. I had to buy a replacement battery immediately. This is a
nuisance that I did not expect and my reason for giving only 2 stars.
I have complained to Rapid Electronics and they are passing my complaint to Sealey.
20 May 2026
Unprompted review
Reply from Rapid Electronics
We appreciate you taking the time to share your feedback. We are concerned to hear about the issue with the battery and understand your frustration. We are actively looking into this matter to prevent similar occurrences.
Reply from Rapid Electronics
We're glad you enjoyed your experience. We appreciate your kind words.
Straightforward ordering process.
Straightforward ordering process.
Good stock levels.
Prompt delivery
20 May 2026
Reply from Rapid Electronics
We are so glad you found our ordering process easy and our delivery prompt. Thank you!
Amazing service and product.
18 May 2026
Reply from Rapid Electronics
We are so happy you enjoyed our service and product. Thank you for your feedback!
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