Great!!!! Lovely and wonderful! Awesome communication about shipment and status of my ring! Easy to use website! Unbeatable prices! And the ring!!! Absolutely drop dead stunning! I was looking i... See more
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Review summary
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We just celebrated our 35th wedding anniversary in May. My mother-in-law has a very unique wedding ring I’ve always admired. A few years ago, I found a similar setting, that had a small diamond. I... See more
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The return policy is amazing since you’re purchasing high end fine jewelry without seeing it in person and trying it on first for style, comfort and fit. The people at Rare Carat are kind, helpful... See more
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Beautiful ring. great experience and awesome customer service since i needed to resize they were quick and fix the problem right away. 2 karat ring is amazing and my fiancee loves it.. quality of the... See more
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Company details
About Rare Carat
Written by the company
What is Rare Carat?
Rare Carat is one of the leading diamond jewelry retailers in the United States, and best rated jeweler on Trustpilot since 2024. In 2021, Rare Carat pivoted away from its initial "search engine" business model and started accepting payments. This allowed the company to become merchant of record on all transactions and take end-to-end responsibility for customer service and satisfaction. Behind the scenes, like in traditional retail, Rare Carat aggregates many vetted wholesalers with whom the customers never interact. All products sold on Rare Carat come in a Rare Carat branded box, the company no longer selling products from third party brands. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing. Learn More about the company here: About Rare Carat
Over a million of happy customers used Rare Carat so far.
TrustPilot, Google and BBB users have submitted more than 5,000 positive Rare Carat reviews.
Rare Carat offers more than 1,500,000 natural and lab-grown diamonds, using sophisticated AI to rate diamond deals and help you find the best value.
Powerful Reports on Diamonds Don’t get ripped off, no matter where you shop. Use the free Rare Carat Report, a Price and Quality check for any diamond you are considering buying anywhere.
Free Human Gemologist Help
Additionally, Rare Carat Gemologists are available 24/7 to answer diamond questions about any diamond sold anywhere, no strings attached. Give it a shot and you’ll see why Rare Carat reviews are excellent.
Questions? Get in touch at help@rarecarat.com or visit us at RareCarat.com to discover the smarter way to buy diamonds.
We don’t care where you buy diamonds - just that you buy smart.
What is Rare Carat?
Written by the company
- "The Secret to Buying the Perfect Diamond" - The New York Times
- Rare Carat is one of the leading diamond jewelry retailers in the United States. It operates on a “managed marketplace” model, combining the selection advantages of marketplaces with the quality assurance of traditional retailers. Founded in 2016, the company initially started as a diamond search engine (“Kayak for Diamonds”). In 2021, Rare Carat pivoted away from the search engine model, started accepting payments (becoming merchant of record) and taking end-to-end responsibility for customer service and satisfaction. Behind the scenes, Rare Carat aggregates many vetted wholesalers, with whom customers never interact. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing.
Should I buy my engagement ring on Rare Carat?
Yes! All of our products are covered by our 100% Money-Back Guarantee
We accept returns within 30 days of shipment for a full refund, no fine print. Just contact one of our gemologists in chat or email help@rarecarat.com to initiate the return and get your pre-paid shipping label. We also offer one free ring resizing for up to a year after shipping (the resizing of eternity bands, however, is limited to 30 days). More extended coverage is available through our care plan.
Contact info
20W 47th Street Suite 601A, 10036, New York, United States
- help@rarecarat.com
- www.rarecarat.com
5.0
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stunning Engagement Rings
Rare Carat has done an amazing job with delivering this masterpiece to me. This engagement ring is stunning and I will be ordering from them in the future!
16 July 2026
Reply from Rare Carat
Hi Daniel!
Thank you for your wonderful review!
We're so happy to hear you love your purchase and that it exceeded your expectations. Knowing you'd choose Rare Carat again is one of the greatest compliments we could receive.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
They are RARE indeed!
I did a lot of research on rings before asking the love of my life to spend forever with me.. long story short this company delivered top tier customer support for both our rings & I would recommend them to anyone!! They offer a diverse selections of stones & rings & also offer a representative who will assist you with picking out the perfect ring for you & your partner. I can't thank them enough!
14 July 2026
Unprompted review
I was shopping for an engagement ring…
I was shopping for an engagement ring and loved how Rare Carat lets you customize every detail, including the exact diamond you want. I even worked directly with the CEO, Ajay, who answered all my questions and was incredibly helpful throughout the process. He sent me a ring‑sizing kit prior to delivery to make sure I ordered the perfect fit, and the finished ring was beautiful and high‑quality.
Because the experience was so good, I also purchased our wedding bands through Rare Carat, and they turned out great as well. Their pricing is very reasonable, and the customer service is exceptional. I highly recommend Rare Carat if you're shopping for jewelry.
14 July 2026
Unprompted review
Reply from Rare Carat
Hi Hue!
Thank you for the kind words!
It's wonderful to know you had a great experience. We appreciate your trust in Rare Carat and hope to assist you again in the future.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Rily!
Thank you for your review! We're so glad to hear you were happy with the quality of your purchase and the smooth, timely experience.
We truly appreciate you choosing Rare Carat.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi there!
Thank you for your kind review!
We're so glad you enjoyed our selection and had a great experience with our team. Providing friendly service and prompt support is always our goal.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Excellent place to get a ring
Customer service was excellent answered all my questions and the ring was perfect
27 May 2026
Reply from Rare Carat
Hi Tyler!
Thank you for your wonderful review!
We're so glad our team was able to answer all of your questions and make the experience an easy one. It's even better to hear that your purchase was everything you hoped for.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
The quality of our diamond and size are…
The quality of our diamond and size are phenomenal. We are happy with our purchase.
15 July 2026
Reply from Rare Carat
Hi there Tim!
Thank you for the wonderful feedback! We're delighted to hear you're enjoying your purchase and that the diamond has made such a great impression.
Thank you for choosing Rare Carat!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi there Scott!
Thank you for the kind words!
It's wonderful to hear you were happy with both the quality and the value of your purchase. We appreciate your trust in Rare Carat.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Luke,
Thank you for the kind feedback!
It's wonderful to hear you had a smooth experience and were pleased with both the quality and the turnaround time. We truly appreciate your support.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
It was seamless
It was seamless. The packaging was beautiful and the ring is stunning. I love it!!
20 June 2026
Reply from Rare Carat
Hi Samantha!
Thank you for the kind words!
We're happy to hear everything went smoothly and that your purchase made such a great first impression. We appreciate your support and hope you enjoy it for many years to come.
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Ring was beautiful
Ring was beautiful, delivery was truly discreet couldn’t be happier about the experience. Above all the quality of the ring was above and beyond my expectations
14 July 2026
Reply from Rare Carat
Hi there Harrison!
Thank you for the kind words!
We're happy to hear you loved your purchase and appreciated the discreet delivery. It means a great deal to know the quality surpassed your expectations, and we truly appreciate your trust in Rare Carat.
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi there Shane!
Thank you for your kind words!
We're delighted you had such a positive experience. Thank you for choosing Rare Carat, and we look forward to helping you again.
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Flawless experience and incredible value!
Shopping for an engagement ring on Rare Carat was an absolute pleasure. The website is incredibly user-friendly, offering excellent search filters, comparison tools, and curated favorites lists that make narrowing down choices simple. Every diamond featured high-quality photos, videos, and accurate documentation, which gave me complete confidence in my choice.
Customer support was phenomenal. Both the live chat and phone representatives were essential in helping me make my final decision. Communication remained excellent before, during, and after the transaction.
The ring and stone exceeded my very high expectations and perfectly matched the online description. We got an amazing deal and unmatched value. We had our diamond and ring independently appraised comparable to and better than Rare Carats representation and appraisal.
We are completely satisfied, will absolutely buy from Rare Carat again, and highly recommend them!
13 July 2026
Reply from Rare Carat
Hi Stephen!
Thank you for taking the time to share such a thoughtful review!
We're happy to hear you found the website easy to navigate and that our team was able to provide helpful guidance throughout your experience. It's especially rewarding to know your purchase exceeded your expectations and delivered the value and confidence you were looking for.
Thank you for your recommendation and for choosing Rare Carat. We look forward to helping you again in the future!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Wonderful experience
First off, the ring was packaged great! The overnight shipping was greatly appreciated. The ring itself was beautiful. She absolutely loves it so much that she sleeps with it on. It was exactly what she wanted and I am so grateful it turned out the way it did. Couldn’t have asked for a better experience. Thank you!
14 July 2026
Reply from Rare Carat
Hi Jason!
Thank you for sharing your experience.
It's wonderful to hear that everything met your expectations and that the ring has brought so much joy. We truly appreciate you trusting Rare Carat with such a meaningful purchase and are grateful to have been part of your journey.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
From start to finish all of my million…
From start to finish all of my million questions were answered and we truly value the customer service and craftsmanship. My 3.5 ct pear diamond engagement ring was perfectly to our custom specs. It’s stunning and I am consistently getting compliments!
14 July 2026
Reply from Rare Carat
Hi there Natalie,
Thank you for your wonderful review!
We're so glad we could answer all of your questions and make the experience an enjoyable one from start to finish. Knowing you're happy with your purchase and receiving so many compliments means the world to us.
Congratulations, and thank you for choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Great!!! Perfects!!! Beautiful!!!
Great!!!! Lovely and wonderful!
Awesome communication about shipment and status of my ring! Easy to use website! Unbeatable prices!
And the ring!!! Absolutely drop dead stunning!
I was looking in stores before finding this site and the quality of my diamond cannot even come close to comparing to this one from Rare Carat!
This was recommended by a friend and I will hands down recommend this company to any friends or family of mine!
10 July 2026
Reply from Rare Carat
Hi Breana,
Thank you for your kind words!
We're so glad your friend introduced you to Rare Carat and that we were able to deliver an experience worthy of your recommendation. Knowing that the diamond quality stood out compared to what you saw in stores makes this especially rewarding to read.
We hope your ring brings you joy for many years to come!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Smooth process.
13 July 2026
Reply from Rare Carat
Hi there!
Thank you for your review!
We're glad to hear the process was smooth and easy. We appreciate you choosing Rare Carat.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Beverly!
Thank you for sharing your experience!
Providing personalized guidance and beautiful jewelry is what we strive for, so it's wonderful to hear that reflected in your experience.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
It was perfect!
13 July 2026
Reply from Rare Carat
Hi Domanike!
Thank you for your review!
We're so glad to hear everything was perfect. We appreciate you choosing Rare Carat and hope to help you again in the future.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
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