Great!!!! Lovely and wonderful! Awesome communication about shipment and status of my ring! Easy to use website! Unbeatable prices! And the ring!!! Absolutely drop dead stunning! I was looking i... See more
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We just celebrated our 35th wedding anniversary in May. My mother-in-law has a very unique wedding ring I’ve always admired. A few years ago, I found a similar setting, that had a small diamond. I... See more
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The return policy is amazing since you’re purchasing high end fine jewelry without seeing it in person and trying it on first for style, comfort and fit. The people at Rare Carat are kind, helpful... See more
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Beautiful ring. great experience and awesome customer service since i needed to resize they were quick and fix the problem right away. 2 karat ring is amazing and my fiancee loves it.. quality of the... See more
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Company details
About Rare Carat
Written by the company
What is Rare Carat?
Rare Carat is one of the leading diamond jewelry retailers in the United States, and best rated jeweler on Trustpilot since 2024. In 2021, Rare Carat pivoted away from its initial "search engine" business model and started accepting payments. This allowed the company to become merchant of record on all transactions and take end-to-end responsibility for customer service and satisfaction. Behind the scenes, like in traditional retail, Rare Carat aggregates many vetted wholesalers with whom the customers never interact. All products sold on Rare Carat come in a Rare Carat branded box, the company no longer selling products from third party brands. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing. Learn More about the company here: About Rare Carat
Over a million of happy customers used Rare Carat so far.
TrustPilot, Google and BBB users have submitted more than 5,000 positive Rare Carat reviews.
Rare Carat offers more than 1,500,000 natural and lab-grown diamonds, using sophisticated AI to rate diamond deals and help you find the best value.
Powerful Reports on Diamonds Don’t get ripped off, no matter where you shop. Use the free Rare Carat Report, a Price and Quality check for any diamond you are considering buying anywhere.
Free Human Gemologist Help
Additionally, Rare Carat Gemologists are available 24/7 to answer diamond questions about any diamond sold anywhere, no strings attached. Give it a shot and you’ll see why Rare Carat reviews are excellent.
Questions? Get in touch at help@rarecarat.com or visit us at RareCarat.com to discover the smarter way to buy diamonds.
We don’t care where you buy diamonds - just that you buy smart.
What is Rare Carat?
Written by the company
- "The Secret to Buying the Perfect Diamond" - The New York Times
- Rare Carat is one of the leading diamond jewelry retailers in the United States. It operates on a “managed marketplace” model, combining the selection advantages of marketplaces with the quality assurance of traditional retailers. Founded in 2016, the company initially started as a diamond search engine (“Kayak for Diamonds”). In 2021, Rare Carat pivoted away from the search engine model, started accepting payments (becoming merchant of record) and taking end-to-end responsibility for customer service and satisfaction. Behind the scenes, Rare Carat aggregates many vetted wholesalers, with whom customers never interact. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing.
Should I buy my engagement ring on Rare Carat?
Yes! All of our products are covered by our 100% Money-Back Guarantee
We accept returns within 30 days of shipment for a full refund, no fine print. Just contact one of our gemologists in chat or email help@rarecarat.com to initiate the return and get your pre-paid shipping label. We also offer one free ring resizing for up to a year after shipping (the resizing of eternity bands, however, is limited to 30 days). More extended coverage is available through our care plan.
Contact info
20W 47th Street Suite 601A, 10036, New York, United States
- help@rarecarat.com
- www.rarecarat.com
5.0
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Wonderful experience
First off, the ring was packaged great! The overnight shipping was greatly appreciated. The ring itself was beautiful. She absolutely loves it so much that she sleeps with it on. It was exactly what she wanted and I am so grateful it turned out the way it did. Couldn’t have asked for a better experience. Thank you!
14 July 2026
Reply from Rare Carat
Hi Jason!
Thank you for sharing your experience.
It's wonderful to hear that everything met your expectations and that the ring has brought so much joy. We truly appreciate you trusting Rare Carat with such a meaningful purchase and are grateful to have been part of your journey.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
From start to finish all of my million…
From start to finish all of my million questions were answered and we truly value the customer service and craftsmanship. My 3.5 ct pear diamond engagement ring was perfectly to our custom specs. It’s stunning and I am consistently getting compliments!
14 July 2026
Reply from Rare Carat
Hi there Natalie,
Thank you for your wonderful review!
We're so glad we could answer all of your questions and make the experience an enjoyable one from start to finish. Knowing you're happy with your purchase and receiving so many compliments means the world to us.
Congratulations, and thank you for choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Great!!! Perfects!!! Beautiful!!!
Great!!!! Lovely and wonderful!
Awesome communication about shipment and status of my ring! Easy to use website! Unbeatable prices!
And the ring!!! Absolutely drop dead stunning!
I was looking in stores before finding this site and the quality of my diamond cannot even come close to comparing to this one from Rare Carat!
This was recommended by a friend and I will hands down recommend this company to any friends or family of mine!
10 July 2026
Reply from Rare Carat
Hi Breana,
Thank you for your kind words!
We're so glad your friend introduced you to Rare Carat and that we were able to deliver an experience worthy of your recommendation. Knowing that the diamond quality stood out compared to what you saw in stores makes this especially rewarding to read.
We hope your ring brings you joy for many years to come!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Smooth process.
13 July 2026
Reply from Rare Carat
Hi there!
Thank you for your review!
We're glad to hear the process was smooth and easy. We appreciate you choosing Rare Carat.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Beverly!
Thank you for sharing your experience!
Providing personalized guidance and beautiful jewelry is what we strive for, so it's wonderful to hear that reflected in your experience.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
It was perfect!
13 July 2026
Reply from Rare Carat
Hi Domanike!
Thank you for your review!
We're so glad to hear everything was perfect. We appreciate you choosing Rare Carat and hope to help you again in the future.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
The ring and diamond were perfect
The ring and diamond were perfect. Exceeded all expectations. She is constantly getting compliments by friends, family, and passerby’s about how beautiful the ring is!
12 July 2026
Reply from Rare Carat
Hi Greg,
Thank you for taking the time to leave a review!
We are so glad the ring and diamond were everything you hoped for and more. It is especially rewarding to hear that it continues to draw compliments from friends, family, and even passersby.
We appreciate your trust in Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Every step of the way was clear and…
Every step of the way was clear and easy. The experts involved at Rare Carat really know how to help with questions. My earrings are beautiful. And the prices cannot be beat. I will go back to Rare Carat when I want to purchase more jewelry.
11 July 2026
Reply from Rare Carat
Hi Denise!
We are so glad your experience was smooth and informative from beginning to end. Helping customers feel confident in their purchase is incredibly important to us, and it is great to hear that our team was able to assist along the way.
Thank you for choosing Rare Carat! We look forward to helping you find your next piece of jewelry.
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Top tier service and quality
First, the earrings are stunning. But, as beautiful as they are - that takes a backseat to the amazing customer service. From a website chat with a real human to being able to help a procrastinator get his wife's birthday gift here on time, everything was top notch. The people I chatted and emailed with were amazing and I felt like they were invested in making this the best experience for me.
9 July 2026
Unprompted review
Ordered me a pair of diamond studs on…
Ordered me a pair of diamond studs on their 4th July sale which were a fantastic price. I was skeptical because I’ve never heard of this company but after reading the reviews a reading some forums, I proceeded with the purchase of them. Let me tell you the customer service was great kept me in the loop, shipping was fast and secure with a signature required to receive them and lastly the best part of all they completed exceeded all my expectations. The diamonds were beautiful with great clarity, quality was superb, I will definitely continue doing business with them.
9 July 2026
Unprompted review
Easy process
Easy process. Great communication. The stone and setting were exactly as described. Beautiful piece. I definitely recommend using rare carat for your jewelry needs.
8 July 2026
Reply from Rare Carat
Hi Michael,
Thank you for your thoughtful review.
We are so glad the process was easy and that the communication kept you informed along the way. It is wonderful to hear the diamond and setting were exactly as described and that you love the finished piece.
Thank you for choosing Rare Carat and for your recommendation.
Best wishes,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Gabriel,
Thank you for your review!
We are so glad to hear you loved the presentation and enjoyed receiving updates throughout the process. We believe the experience should feel just as special as the piece itself.
Thank you for choosing Rare Carat.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Scott,
Thank you for the kind words! We are delighted that your diamond met your expectations and that the delivery process gave you confidence every step of the way.
We appreciate you taking the time to share your experience!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Lost a very special stone
Lost a very special stone out of my wife's ring. Rare Carat had a very similar looking stone that we purchased. The stone came in exactly like what was expected. On the day we made arrangements to have the Rarae Carat stone placed in her setting, we found the original stone. She liked the Rarae Carat stone so much that we kept it!!
6 July 2026
Reply from Rare Carat
Hi there Sharon!
This made us smile!
We are happy to hear that we were able to help you find a stone that closely matched the original, and even happier that the original was eventually found. The fact that your wife loved the Rare Carat stone enough to keep it is such a great outcome.
We truly appreciate your trust and support! Thank you for choosing Rare Carat.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Beautiful ring & the process was flawless.
The ring was beautiful just as I imagined. The process was flawless and there were no issues with shipping.
3 July 2026
Reply from Rare Carat
Hi there Casey,
Thank you for your review! We are so glad to hear that the ring was exactly as you imagined and that the entire process went smoothly from start to finish.
We appreciate you choosing Rare Carat.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Anthony!
We are so glad to hear that you had a great experience with Rare Carat. Providing quality products and helpful service is what we strive for every day.
Thank you for choosing us!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
One of the best experiences I had
Oh I can’t explain how pleased I was
From the first day of purchasing to the final delivery and of course we can’t forget about the price
Customer representative stayed in contact with me through email the whole entire time
28 June 2026
Reply from Rare Carat
Hi there Angel!
We are so glad to hear how pleased you were with your experience. From the pricing to the delivery and ongoing communication, it is wonderful to know that everything came together just as it should.
Thank you for trusting Rare Carat with your purchase!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
The process was intuitive
The process was intuitive, and the cost was very competitive. Tracking was precise. Will be using this company in the future for our wedding bands.
30 June 2026
Reply from Rare Carat
Hi there Wyatt!
We are so glad that the process felt straightforward and that you were pleased with both the value and communication throughout your order. Knowing you plan to come back for your wedding bands means a great deal to us.
Thank you for choosing Rare Carat!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
It was simple
It was simple!
All the information you need to make an informed decision is at you finger tips. After the purchase, I appreciated the daily updates of the the progress of my ring while it was being made and through delivery.
30 June 2026
Reply from Rare Carat
Hi there Joe!
Thank you for taking the time to share your experience. It is great to hear that our tools helped you make an informed choice, and that the daily updates gave you a clear view of your ring’s progress.
Thank you for trusting Rare Carat with your purchase!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Great experience
The ease of use on the website is great. Building her ring was perfect. I got exactly what I wanted. Customer service was excellent. Promptly answered questions and helped make a change. I would highly recommend to others
29 June 2026
Reply from Rare Carat
Hi there Craig!
Thank you for sharing your experience!
We are so glad the website made building her ring easy and that the final piece was exactly what you wanted. It is also great to hear our team answered your questions quickly and helped with the change along the way.
Thank you for choosing Rare Carat and for recommending us!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
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