They have gone bust and about time. They are a fraudulent company that cancelled the FX transactions I concluded with them, even after I checked in advance with them that there would be no problem exe... See more
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Working with Lewis is a delight, he’s careful, patient, stays connected, doesn’t use too much jargon when I needed to keep things simple. I’ve grown to really trust and enjoy the connection & the proc... See more
Company replied
Several months ago my own bank caused a problem with Rational's system. But Rational solved the problem by having a senior manager take action and contact me to explain things. That was Good. Bu... See more
Company replied
I’ve been dealing with RFX now for 17 years and have always had great service from Milun and his colleagues. Unfortunately over the past 3 months their relationship with Lloyds has moved to J.P. Morga... See more
Company replied
Company details
Written by the company
RationalFX is a leading international payments provider, having processed over £10bn since 2005 to more than 200 countries in over 50 currencies for 180,000 clients. RationalFX is authorised by the FCA and prides itself on secure, bank-beating rates, either over the phone or online 24/7.
Contact info
Level 32, One Canada Square, Canary Wharf, E14 5AB, London, United Kingdom
- +44 (0) 20 7220 8181
- online.services@rationalfx.com
- www.rationalfx.com
Hasn’t replied to negative reviews
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Anton was a pleasure to deal with
Anton was a pleasure to deal with. Prompt on execution and delivery. Have used the company many times before, and will continue to do so in future.

Reply from RationalFX
RationalFX has had my funds for over a…
RationalFX has had my funds for over a month. Not only have they not completed the transfer as directed without explanation, they told me they needed to return the funds to my US account. I provided all of that information to them over a week ago, and the funds still have not been returned. My rep, Faizan has done little in providing me with information as to the nature of the delays and following through on returning the funds to me. While my one other experience with RationalFx was predictable and easy, this experience has been terrible, and they don't seem to care.

Reply from RationalFX
Having used RationalFX for some years…
Having used RationalFX for some years to transfer funds to Tenerife it has become even easier than it was in the beginning. I can recommend RationalFX 100%

Reply from RationalFX
Lewis Joseph
The agent who helped me, Lewis Joseph, was extremely helpful and proactive. He contacted me with detailed market information, provided very clear instructions on the transaction documents I needed to provide, and managed the whole process really efficiently. I highly recommend his services.

Reply from RationalFX
The prompt response and action by the…
The prompt response and action by the trader were on the spot. The deal was done without any complications or hinderance. Funds were transferred on time as promised. I have been dealing with RationalFX for 10 years now and totally satisfied with their overall service and will not hesitate to recommend them.

Reply from RationalFX
Was assured that funds would reach my…
Was assured that funds would reach my Spanish account Friday 12 May. Did not arrive till Monday 15 so community fees could not be paid. This is the second time that this as happened so not very happy

Reply from RationalFX
I spoke to Anton regarding a money…
I spoke to Anton regarding a money transfer. He was very helpful, friendly and very professional.

Reply from RationalFX
Reasonable rates and efficient service.
Reasonable rates, and generally efficient in sending funds.

Reply from RationalFX
The response of the support team and my…
The response of the support team and my account manager were prompt and helpful to solve a problem with updating my recipient information.

Reply from RationalFX
We had to chase up three times to get…
We had to chase up three times to get copy of the contract to make the payment.

Reply from RationalFX
Transaction made fairly easy and paid…
Transaction made fairly easy and paid quickly. Great service

Reply from RationalFX

Reply from RationalFX
TOP SERVICE TOP PEOPLE
ANTON and the team couldn't do
Enough to help and explain.
Very good service and mile cheaper than the bank

Reply from RationalFX
It is always so easy to change money…
It is always so easy to change money with Rational FX. We always deal with Milun, he is friendly helpful and efficient.

Reply from RationalFX
Anton was very friendly and efficient
Anton was very friendly and efficient. He expedited my deal very promptly. Thank you so much for all your help.

Reply from RationalFX
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