They have gone bust and about time. They are a fraudulent company that cancelled the FX transactions I concluded with them, even after I checked in advance with them that there would be no problem exe... See more
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See what reviewers are saying
Working with Lewis is a delight, he’s careful, patient, stays connected, doesn’t use too much jargon when I needed to keep things simple. I’ve grown to really trust and enjoy the connection & the proc... See more
Company replied
Several months ago my own bank caused a problem with Rational's system. But Rational solved the problem by having a senior manager take action and contact me to explain things. That was Good. Bu... See more
Company replied
I’ve been dealing with RFX now for 17 years and have always had great service from Milun and his colleagues. Unfortunately over the past 3 months their relationship with Lloyds has moved to J.P. Morga... See more
Company replied
Company details
Written by the company
RationalFX is a leading international payments provider, having processed over £10bn since 2005 to more than 200 countries in over 50 currencies for 180,000 clients. RationalFX is authorised by the FCA and prides itself on secure, bank-beating rates, either over the phone or online 24/7.
Contact info
Level 32, One Canada Square, Canary Wharf, E14 5AB, London, United Kingdom
- +44 (0) 20 7220 8181
- online.services@rationalfx.com
- www.rationalfx.com
4.0
Great
3K reviews
Hasn’t replied to negative reviews
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Very responsive and efficient
12 June 2023
Reply from RationalFX
Hi Paul,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Reply from RationalFX
Good afternoon,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Quick, easy foreign payment service!
Making a payment to someone in Italy was incredibly easy, quick and efficient. I’ve used RationalFX for some years but their new payment procedure is brilliant! I will certainly continue to use them.
12 June 2023
Reply from RationalFX
Good afternoon,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Decent exchange rate and very fast and…
Decent exchange rate and very fast and efficient transfer of funds to my other account
11 June 2023
Reply from RationalFX
Good afternoon,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are happy with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
It's great to do deal's with Milun Patel
7 June 2023
Reply from RationalFX
Good afternoon,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service that we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Efficient service
5 June 2023
Reply from RationalFX
Hi,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are happy with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
6th of June and still waiting for our…
6th of June and still waiting for our euros not goof service
1 June 2023
Reply from RationalFX
Hi,
Please note the payment was made on 02.06.2023, we do not process any payments over the weekend,
Please note the funds should credit into the beneficiary account shortly
Kind regards
RationalFX
Making the complex much simpler.
Working with Lewis is a delight, he’s careful, patient, stays connected, doesn’t use too much jargon when I needed to keep things simple. I’ve grown to really trust and enjoy the connection & the process and when I had a big transfer to arrange we stayed close in watching for the ideal time. It was exciting, only slightly nerve-wracking, and successful. Sharing his enthusiasm, I feel that Lewis has my best interests at heart in understanding my situation. I’d absolutely recommend Lewis and will use RFX again.
5 June 2023
Unprompted review
Reply from RationalFX
Hi,
Thank you for taking the time out of your day to leave a positive review,
It's great to hear you are satisfied with the service RationalFX provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Exceptionally quick reply
Exceptionally quick reply, action and extremely helpful team member
4 June 2023
Reply from RationalFX
Hi,
Thank you for taking the time out of your day to leave a positive review,
It's great to hear you are satisfied with the service RationalFX provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Effortless as always
31 May 2023
Reply from RationalFX
Hi James,
Thank you for taking the time out of your day to leave a positive 5* review,
It's great to hear you are satisfied with the service RationalFX provide,
Kind regards
RationalFX
6 Stars
Overall very satisfactory experience. Straightforward, flexible, responsive, good rates, quick. Money deposited into my account on the same day. 6 stars.
31 May 2023
Unprompted review
Reply from RationalFX
Hi Danny,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Great service
31 May 2023
Reply from RationalFX
Hi Joanne,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Very quick and easy and a good rate
30 May 2023
Reply from RationalFX
Hi Martin,
Thank you very much for your positive review.
We hope to see you transferring again with us soon!
Kind regards,
RationalFX
Easy to use website and good rates
31 May 2023
Reply from RationalFX
Good afternoon,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Fast efficient service
25 May 2023
Reply from RationalFX
Good afternoon,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Never disappointed!
I used Rational FX for a number of years, not only for their competitive rates, but also service which I have always found second to none.
23 May 2023
Reply from RationalFX
Hi Rod,
Thank you for taking the time to leave a positive review,
It's great to hear you are satisfied with the service RationalFX provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Reply from RationalFX
Hi Mr Williams,
Thank you for your kind feedback regarding your interaction with Anton - we hope to see you again soon!
Kind regards
RationalFX
Best rates and easy use
21 May 2023
Reply from RationalFX
Hi Johannes,
Thank you for your positive feedback! We are glad to hear you have been satisfied with your experience.
We hope to see you again soon.
Kind regards,
RationalFX
Great System with Great People
Several months ago my own bank caused a problem with Rational's system. But Rational solved the problem by having a senior manager take action and contact me to explain things. That was Good.
But what was Great was that a few days ago I started another transaction and the same senior manager immediately got in touch with me. There was no problem this time and the Great System did its job - but how great to know he knew I was there and wanted me to feel comfortable.
Now read my Title again
16 May 2023
Reply from RationalFX
Hi Derek,
Thank you for taking the time out of your day to leave a positive review,
It's great to hear you are satisfied with the service RationalFX provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
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