Even though we waited until shortly before closing time to enter the store, Chris Buddock greeted us cheerfully, took us straight to the areas we needed, and gave us very personalized attention. My s... See more
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See what reviewers are saying
We had the pleasure of working with Sonya to purchase a chair. She was pleasant, polite and knowledgeable. She allowed us a chance to view and try the many selections of recliners. We never felt rushe... See more
I chose this particular sofa bed as a gift, because the delivery date said 3-5 days. Your store is literally ONE MILE from the delivery point. I was not contacted as promised after I made the purchase... See more
Company replied
Mike the sales rep was patient and helpful. R&F should review their delivery policy/ fees. As I shop for the balance of furniture I need, I will be adding $150 to your best price to cover delivery c... See more
Company replied
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Homewares Shop
- Interior designer
- Mattress Shop
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1937 MacArthur Road, 18052, Whitehall, PA, United States
- 6102951030
4.6
Excellent
337 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent Experience!
Our salesman Jon did an outstanding job! He was very knowledgeable, honest, helpful and patient offering suggestions without being pushy.
6 October 2024
Reply from Raymour & Flanigan - Allentown
Thank you so much for your review, Kim! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Sonia was very helpful
Sonia was very helpful. Directed me to product I was looking for but did not hover over me. Answered my questions. Was very professional. A pleasant experience.
2 October 2024
Reply from Raymour & Flanigan - Allentown
Dear Lola,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Sonia was able to assist you effectively while respecting your space. It's wonderful to know that her professionalism and helpfulness made your visit pleasant. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
They are always so helpful and I found…
They are always so helpful and I found what I needed for my disabled sons.
21 September 2024
Reply from Raymour & Flanigan - Allentown
Thank you so much, Sherri, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
We had a great salesperson
We had a great salesperson Chris that gave us guidance and some pointers and then let us go to explore, but never too far away to answer any questions. We purchased multiple things and enjoyed our experience. Good value too.
17 September 2024
Reply from Raymour & Flanigan - Allentown
Hello Mayra Sacco We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Reply from Raymour & Flanigan - Allentown
Thank you so much, Bruce, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Rami
Rami did an excellent job helping me pick out a mattress to help with my sciatica. He was very informative and patient with us. He showed us several mattresses and pointed out the special features of each one. I went with the tempur pedic and it was the perfect choice. I no longer have pain at night.
6 September 2024
Reply from Raymour & Flanigan - Allentown
Dear Susan,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Rami was able to assist you in finding the perfect mattress to help with your sciatica. It's great to know that his knowledge and patience made a positive impact on your shopping experience. We're delighted that the Tempur-Pedic mattress has brought you the relief you needed and that you're now enjoying pain-free nights.
If you ever need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your kind words and your 5-star rating!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Allentown
Dear Kay,
Thank you for taking the time to share your feedback with us. We're sorry to hear that your piece arrived with scratches. We understand how disappointing this must be and we strive to ensure that all our products meet high-quality standards.
Please reach out to our customer care team at rfcare@raymourflanigan.com so we can look into this further and assist you. We appreciate your patience and hope to resolve this matter to your satisfaction.
Sincerely,
Raymour & Flanigan Customer Care Team
The Tifton living room furniture is…
The Tifton living room furniture is beautiful and comfortable. The salesman made the purchase simple. Delivery was surprisingly quick and flawless. It was a rainy day and each of the 5 pieces purchased were wrapped to protect it from the rain. Additionally, the delivery was on time in the timeframe given. Promotional gift cards were offered to me for my purchase and they also arrived as promised. This was a great experience all around. Thank you!
3 August 2024
Reply from Raymour & Flanigan - Allentown
Hi Tracy,
Thank you so much for sharing your wonderful experience! We're thrilled to hear that you love your Tifton living room furniture and found it both beautiful and comfortable. It's great to know that our salesman made the purchase process simple for you and that the delivery team ensured your furniture arrived in perfect condition despite the rainy weather. We're also glad that the promotional gift cards arrived as promised. Your satisfaction is our top priority, and we're delighted that you had a great experience with us. Thank you for choosing Raymour & Flanigan!
Best regards,
The Raymour & Flanigan Team
Shopping for a new mattress
Linda took care of me and was a great salesperson. I felt that I received special treatment and my needs were considered.
31 August 2024
Reply from Raymour & Flanigan - Allentown
Dear Ms. Mulligan,
Thank you so much for your wonderful review! We're thrilled to hear that Linda provided you with exceptional service and made you feel valued. Our team strives to ensure every customer feels special and their needs are met, and it's great to know Linda achieved that for you. We appreciate your kind words and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
The delivery people were very courteous…
The delivery people were very courteous and helpful.
2 September 2024
Reply from Raymour & Flanigan - Allentown
Hi Ed,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our delivery team provided courteous and helpful service. We strive to ensure that every step of your shopping experience is positive, and it's wonderful to know we met your expectations. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Polite and efficient delivery people
Polite and efficient delivery people. Loved the app so you could track delivery. Loved next day delivery. Delivery men explained use of product clearly.
1 September 2024
Reply from Raymour & Flanigan - Allentown
Dear Dorothy,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our delivery team and that you found the tracking app helpful. It's great to know that the next day delivery and the clear explanations from our delivery men met your expectations. We truly appreciate your feedback and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Another pleasant experience.
Salesman Mark B was respectful of my desire to search for mattresses on my own, returning only when I needed assistance. Stock was presented logically and I was able to make a decision with ease. Checkout was quick and easy. I'm always happy to fulfill my needs at Raymond and Flanigan.
31 August 2024
Reply from Raymour & Flanigan - Allentown
Dear Lisa,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Mark B provided you with the respectful and supportive assistance you needed while searching for a mattress. It's wonderful to know that our store's layout and logical presentation helped make your decision-making process smooth and easy. We're also glad that you found the checkout process quick and efficient.
Your continued satisfaction and loyalty mean the world to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Great Service - Wonderful salesperson
Our salesperson, Jonny, treated us like family, even offering us a bottle of water. He was incredibly informative and patient. He walked all over the second floor with us, as if he was trying to hit his step count for the day! Despite our many questions and concerns, he never rushed us or made us feel pressured. From the moment we entered Raymour & Flanigan until the time we left, Jonny was by our side, ensuring we were fully satisfied with our experience. We can’t wait for our new sofa to arrive! Thank you!
30 August 2024
Unprompted review
Reply from Raymour & Flanigan - Allentown
Dear Fran,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Jonny made you feel like family and provided such attentive and patient service. It's great to know that he was able to assist you thoroughly and make your visit enjoyable. We hope you love your new sofa and look forward to welcoming you back to Raymour & Flanigan in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Allentown
Hi Megan,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Kimberly was able to assist you so effectively. We pride ourselves on having a team that is both knowledgeable and helpful, and it's wonderful to know that Kimberly exemplified this during your visit. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Allentown
Hi Jim,
Thank you for taking the time to share your experience with us! We're thrilled to hear that our salesman was able to assist you effectively. Providing excellent customer service is a top priority for us, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Allentown
Dear Marisol,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Marylin provided you with amazing service. We strive to offer the best customer experience, and it’s always rewarding to hear such positive feedback. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Zach was very helpful and
Zach was very helpful and
Pleasant . He was very patient until I found exactly what I wanted. I will be back to R&F!
19 August 2024
Reply from Raymour & Flanigan - Allentown
Dear Louise,
Thank you so much for your wonderful review! We're thrilled to hear that Zach provided you with such a pleasant and patient shopping experience. It's great to know you found exactly what you were looking for. We look forward to welcoming you back to Raymour & Flanigan soon!
Best regards,
The Raymour & Flanigan Team
I had an issue with a sofa I purchased
I had an issue with a sofa I purchased. Edison in the (Allentown PA) store, made my bad experience feel much better by standing by their product. I think I may have drove him a little crazy but he still was able to be professional, understanding & empathic to my issues. I also worked with store manager Tyler who also went above & beyond. Thank you both for everything. I will post soon with my new items with a picture review.
7 August 2024
Reply from Raymour & Flanigan - Allentown
Dear Rose,
Thank you so much for sharing your experience with us! We're delighted to hear that Edison and Tyler were able to turn your situation around and provide the excellent service we strive for. Your kind words about their professionalism, understanding, and empathy mean a lot to us. We look forward to seeing your picture review with your new items soon. Thank you for choosing Raymour & Flanigan!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Allentown
Dear Joseph,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our customer service and that Johnny was able to assist you effectively. We strive to provide excellent service to all our customers, and it's wonderful to know that Johnny made a great impression. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Had a great experience and felt…
Had a great experience and felt comfortable in shopping around the store!
29 July 2024
Reply from Raymour & Flanigan - Allentown
Hi Rosie,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience and felt comfortable while shopping with us. Your satisfaction is our top priority, and it's fantastic to know we met your expectations. We look forward to welcoming you back to our store soon!
Best regards,
The Raymour & Flanigan Team
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