Both pieces replaced weeks after purchase. Now after 6 months of light use, they are fading and have holes in the seats. Their reply was this is normal and nothing can be done. Big mistake not getting... See more
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See what reviewers are saying
Allan was knowledgeable and friendly. Will definitely shop here again! Jon and Lewis were great with the delivery. Very punctual and efficient!
Upon arrival we were greeted and shown to mattresses quickly, the sales rep was knowledgeable, pleasant and easily answered all our questions. Showed us many options,pros and cons and gave us time to... See more
Company replied
I ordered online, but had a problem that customer service ended up having to fix. Customer service was excellent. Delivery was also excellent. I knew exactly when they were going to arrive to the sec... See more
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Homewares Shop
- Interior designer
- Mattress Shop
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
220 Reynolds Road, 13790, Johnson City, NY, United States
- 6077972214
4.5
Excellent
189 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Working with Inez is a pleasure ...
Working with Inez is a pleasure .... her style is to be helpful, but to give you space. She took the time to compare my specific options with reviewers' input, but she also gave insight from her personal knowledge of the products.
I've referred her to my sister, who is in the market for a mattress.
I would highly recommend R&F ... and especially Inez.
1 February 2020
Unprompted review
Reply from Raymour & Flanigan - Binghamton
Hello Mary! Thank you for taking a few minutes to leave us such pleasant feedback! We hope to see you again soon! -MR
Excellent products and service
20 December 2019
Unprompted review
Reply from Raymour & Flanigan - Binghamton
Hi Rene! We are happy to hear you had a great experience furniture shopping at Raymour & Flanigan! We are looking forward to seeing you again soon! -MR
Christine was great
Christine was great. Not pushy. Very knowledgeable and did a great follow up!
31 October 2019
Unprompted review
Reply from Raymour & Flanigan - Binghamton
Hi Robert! It's nice to see you enjoyed your experience shopping at Raymour & Flanigan. Thank you for shopping with us! -MR
Sales person very knowledgeable
Sales person very knowledgeable, helpful, and friendly. Furniture worked out great. Very happy with purchase.
23 October 2019
Unprompted review
Reply from Raymour & Flanigan - Binghamton
Hi Orlando! We want to thank you for reviewing your experience with us! We look forward to seeing you again in the near future! -MR
Salesperson was excellent.
15 August 2019
Unprompted review
Reply from Raymour & Flanigan - Binghamton
Hello Donna! We are glad to hear you enjoyed your experience shopping at Raymour & Flanigan. We look forward to seeing you again in the near future! -MR
so far so good on the mattress
I’m still getting used to the mattress because of the soft top. I now wake up with little or no back pain
The delivery people were on time and they were very efficient with getting my old mattress moved and the new one on our bed frame. They were very courteous and friendly.
27 July 2019
Unprompted review
Reply from Raymour & Flanigan - Binghamton
Hi Neil. Thank you for taking the time to share your thoughts with us. We appreciate you shopping with us! -MR
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