I was met & greeted as soon as I walked through the door. My salesperson took time to listen, provide valuable information/responses & only show items of interest. He also worked with the sales manage... See more
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See what reviewers are saying
I ordered my mattress online. After paying I noticed that the receipt said that it would be ready for "pick up" the next day and I requested delivery. It was supposed to be delivered on Tuesday Septe... See more
We were assisted by Sam Rosenfeld and he was very knowledgeable and friendly. He helped us with our challenges and buying our new furniture. He is a wonderful manager!
Amanda Vitali was an excellent consultant. My intention was only to window shop but after sitting and discussing my needs with her I ended committing to a sale. She was very informative and easy to... See more
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Homewares Shop
- Interior designer
- Mattress Shop
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2750 Fashion Center Blvd, 19702, Newark, DE, United States
- 3023180530
4.7
Excellent
268 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Diedra and Sam were both helpful and…
Diedra and Sam were both helpful and professional.
16 January 2025
Reply from Raymour & Flanigan - Christiana
Hello Anthony Maguire,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Diedra and Sam were both helpful and professional during your visit. Your feedback is incredibly valuable to us, and we're delighted to know that our team provided you with the excellent service we strive for.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future!
Warm regards,
Raymour & Flanigan Furniture and Mattress Store - Christiana
The associates at RF were cordial
The associates at RF were cordial, professional, helpful and much appreciated!
31 December 2024
The sales person Mike was great very…
The sales person Mike was great very helpful and professional. Give me ideas to know what that of couches would look great in my livingroom.
4 January 2025
It was very much like buying a car
It was very much like buying a car, with upselling after our decision was made and then having to go over the upsell items we declined with a manager again, and once again before we paid. We have purchased previously a few times with you and if this is how it’s going to be, I’d rather pay more to not be bothered while shopping and when we say no thank you respect that decision. Truly unfortunate.
5 January 2025
Great place to buy Furniture
An associate greeted us warmly as soon as we walked in the door. We were informed of the current sales happening throughout the store and given the space to browse the showroom. The associate stayed nearby to answer questions but did not hover over us and was very helpful with providing functions and specs for the furniture we chose. The associate walked us through our entire purchase. It was a very enjoyable and seamless process. I would highly recommend this location to anyone looking for furniture.
5 January 2025
customer friendly
customer friendly
very organized
able to browse freely
followup with sales associate post purchase
associate listened to our interest
31 December 2024
Pleasant experience
Knowledgeable, pleasant, courteous sales person. No complaints. Let’s see how delivery and warranty hold up
31 December 2024
Our sales rep Amanda was awesome
Our sales rep Amanda was awesome. We would come back just for her!
30 December 2024
Deidre did a great job getting us…
Deidre did a great job getting us everything we needed
30 December 2024
The website is a very user friendly…
The website is a very user friendly online shopping experience
29 December 2024
Great salesman and overall experience.
27 December 2024
Excellent customer service
Though the item I initially wanted was not in stock, my sales rep patiently spent about an hour helping me find an alternative that would meet my needs
17 December 2024
Sean is the best!
We had been to the store in Christiana days prior to making the purchase and we were very impressed with Sean. Sean introduced himself and told us that he would be nearby if we needed anything or had any questions. We appreciated the distance that he offered us. It was very pleasant being able to take our time and look at each item without the pressure of an overbearing salesperson. Needless to say we came back and asked for Sean and made our purchase. Everyone else was wonderful as well.
16 December 2024
It's all about Mo and Sam
It's all about Mo and Sam. We just downsized from a 3,000 sq. ft. home to a 1300 sq. ft. apartment. Trying to think smaller and find furniture for this space was needless to say, a challenge.
From the moment we walked into Raymour & Flanigan-Christiana we knew we were working with professionals. Moe and Sam worked very hard from sale to delivery to provide us with the pieces that made our new space a home.
Rest assured you are in good hands with Moe and Sam.
8 December 2024
Unprompted review
Reply from Raymour & Flanigan - Christiana
Dear Michael E,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Moe and Sam were able to assist you in finding the perfect furniture for your new home. Downsizing can indeed be a challenge, and we're glad that our team could make the transition smoother for you.
Your kind words about Moe and Sam's professionalism and dedication mean a lot to us, and we will be sure to pass along your compliments to them. We strive to provide exceptional service to all our customers, and it's wonderful to know that you felt well taken care of throughout the process.
If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We hope you enjoy your new space and the comfort of your new furniture.
Thank you once again for choosing Raymour & Flanigan-Christiana.
Warm regards,
Ashley F.
Raymour & Flanigan Customer Service Team
So very helpful getting my mom a…
So very helpful getting my mom a replacement for her power lift recliner. The store manager and customer service representatives worked so hard with delivery to have it delivered at a busy time the day before thanksgiving. I am so thankful to them for helping me at a stressful time with my mom just out of the hospital. Thank you!
27 November 2024
Reply from Raymour & Flanigan - Christiana
Dear Mara Schmittinger, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our team was able to assist you in getting a replacement power lift recliner for your mom during such a busy and stressful time. It’s our goal to provide exceptional service, and we’re glad we could help make things a little easier for you and your family. Your kind words mean a lot to us, and we will be sure to pass along your gratitude to the store manager and customer service representatives involved. We hope your mom is recovering well and enjoying her new recliner. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you once again for your thoughtful review. Warm regards,Raymour & Flanigan Customer Care Team
Out of state order
I live out of state but have shopped at Raymore and Flanigan before and love the quality I always find there. We do not have a store in our state so when I was in Delaware for family business and stopped in to test out couches. I found the one I wanted and was able to place an order when I got home to New Hampshire.
Deidre L. was fantastic! She was knowledgeable, friendly and so helpful. I was able to text her my order and she took care of everything. She replied quickly, sent me photos of fabric swatches I requested so I could make my final decision. She went out of her way to make the process a breeze.
10 December 2024
Reply from Raymour & Flanigan - Christiana
Dear Donna Hopkins, Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you love the quality of our products and that you were able to find the perfect couch during your visit to our Delaware store. It's fantastic to know that Deidre L. provided you with such exceptional service. We pride ourselves on having knowledgeable and friendly staff, and it's clear that Deidre went above and beyond to ensure your shopping experience was seamless, even from afar. We'll be sure to pass along your kind words to her. Thank you for choosing Raymore and Flanigan, and we hope to serve you again in the future, whether in-store or online. Safe travels back to New Hampshire! Best regards, Ashley F. Raymour and Flanigan
The salesman was very helpful and…
The salesman was very helpful and informative and made our sales experience A pleasure yeah
8 December 2024
Reply from Raymour & Flanigan - Christiana
Dear Shajee Muhammad,
Thank you so much for your wonderful review! We're thrilled to hear that our salesman was able to provide you with helpful and informative service, making your sales experience a pleasure. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Thoroughly simple and enjoyable experience
Store Manager Sam Rosenfeld helped me during this latest visit and I found him knowledgeable and thorough, but not at all pushy. Nice job, Sam!
30 November 2024
Reply from Raymour & Flanigan - Christiana
Dear Sheri,
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that Sam was able to assist you in a knowledgeable and thorough manner without being pushy. We strive to provide excellent customer service, and it's wonderful to know that Sam exemplified this during your visit. We will be sure to pass along your kind words to him.
We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Affordable
Prices for merchandises were affordable, and they are just I needed to give to my niece as a Christmas present.
28 November 2024
Reply from Raymour & Flanigan - Christiana
Hi David,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you enjoyed our products and had a positive experience with our team. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
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