George as very knowledgeable and the showroom is extensive. I checked about 10 recliners until I found the one I wanted . There was probably 20 or more to look at if I wanted . Absolutely the best pla... See more
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See what reviewers are saying
My salesman George was a great help in making my decision to order my favorite Raymour and Flanigan sofa sleeper in the color I wanted! He swapped cushions from another sofa made by the same company s... See more
Yesterday evening I went to the Freehold location for a resectional. I had a wonderful experience with Victor who is the store manager. He was very professional and pleasant to deal with. He was also... See more
Company replied
The level of cooperation was terrible and support horrible. The platinum extended warranty is a scam and the terms are ambiguous. I will NEVER purchase at R&M again and plan to post this on Google a... See more
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Homewares Shop
- Interior designer
- Mattress Shop
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
150 Trotters Way, 7728, Freehold, NJ, United States
- 7322520065
4.5
Excellent
272 reviews
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This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Was not pressured intmaking purchaseSleep
Was not pressured into making purchase. Everything was explained beforehand. Nice selection to choose from.
18 February 2025
Reply from Raymour & Flanigan - Freehold
Hello Margaret,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you felt comfortable and well-informed during your visit. It's wonderful to know that you appreciated our selection and that our team could assist you without any pressure. Your satisfaction is our top priority, and your feedback means a lot to us. We look forward to welcoming you back to Raymour & Flanigan in the future!
Service and sales girl Sharon was…
Service and sales girl Sharon was wonderful. No pressures just a nice experience
17 February 2025
Reply from Raymour & Flanigan - Freehold
Hello Victoria,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Sharon provided you with a wonderful and pressure-free shopping experience. Our team strives to create a welcoming environment for all our customers, and it's great to know that Sharon made your visit enjoyable. We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The most significant element of my…
The most significant element of my visit was the interaction with your sales representative....Nadal Kwara. Courteous, professional and well informed.
22 January 2025
Reply from Raymour & Flanigan - Freehold
Hello Howard,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Nadal Kwara made such a positive impression during your visit. Providing courteous, professional, and well-informed service is something we strive for, and it's wonderful to know Nadal delivered on that promise.
Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Nadal and the team. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future.
Warm regards,
Raymour & Flanigan Customer Service Team
Reply from Raymour & Flanigan - Freehold
Dear Berta Hanna,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our salesperson was both helpful and nice during your visit. At Raymour & Flanigan Furniture and Mattress Store, we strive to provide excellent customer service, and your feedback is a wonderful affirmation of our efforts.
If you ever need assistance in the future or have any questions, please feel free to reach out to us. We look forward to welcoming you back to our Freehold showroom soon!
Warm regards,
Raymour & Flanigan Furniture and Mattress Store Team
Millie is a wonderful salesperson
Millie is a wonderful salesperson
She does not pressure you and makes helpful suggestions.
It was a pleasure to work with her
5 January 2025
Salesman very knowledgeable and…
Salesman very knowledgeable and helpful, as well as not pushy with trying to sell us extras. Cleanliness of store.
9 December 2024
Reply from Raymour & Flanigan - Freehold
Dear Krystina,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that our salesman was able to assist you with knowledge and helpfulness, without any pressure. It's also wonderful to know that you appreciated the cleanliness of our store. We strive to create a welcoming and comfortable environment for all our customers. Your feedback is greatly appreciated and will be shared with our team. We look forward to serving you again in the future.
Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
Great store/great staff
Everyone has been so nice at the store. I had a little issue which wasn't their fault. They resolved it immediately. It's been a real pleasure. I will shop there again.
11 December 2024
Reply from Raymour & Flanigan - Freehold
Dear Theresa Morales, Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that our team was able to resolve your issue promptly and that you found shopping with us to be a pleasure. Your kind words mean a lot to us, and we look forward to welcoming you back to our store soon. If there's anything else we can do for you, please don't hesitate to let us know. Warm regards, Cristina B.
Millie was a great sales person plenty…
Millie was a great sales person plenty of patients well knowledgeable
1 December 2024
Reply from Raymour & Flanigan - Freehold
Hi Vincent,
Thank you so much for your wonderful review! We're thrilled to hear that Millie provided you with excellent service and demonstrated her knowledge and patience. We strive to offer the best experience for our customers, and it's great to know that Millie delivered on that promise. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Brian Keane was just amazing
Brian Keane was just amazing. He showed me so many options for what I was looking for and had so much patience. Thank you.
25 November 2024
Reply from Raymour & Flanigan - Freehold
Dear Rosemarie,
Thank you so much for your wonderful review! We're thrilled to hear that Brian provided you with exceptional service and helped you find exactly what you were looking for. Your kind words and appreciation mean a lot to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Freehold
Dear Evelyn,
Thank you so much for your wonderful review! We're thrilled to hear that you found exactly what you were looking for in our showroom. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Freehold
Hi Robert,
Thank you for sharing your positive experience with us! We're thrilled to hear that Todd was able to assist you effectively with your re-select. We appreciate your kind words and your 5-star rating. If you need any further assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Pushy sales associate
Sales associate was a little overly aggressive and didn’t listen to what was being told to her. If I were to go back and purchase anything else from that store, I would seek out someone else to work with.
12 November 2024
Reply from Raymour & Flanigan - Freehold
Hi Tom,
Thank you for sharing your feedback with us. We're sorry to hear that your experience with our sales associate was not as pleasant as it should have been. We strive to provide attentive and respectful service to all our customers, and it’s clear we fell short in your case. Your comments are valuable to us, and we will use them to improve our training and service. We hope you’ll give us another chance in the future and find a sales associate who better meets your needs.
Best regards,
Raymour & Flanigan Customer Care Team
Geeat experience Working with Brian Keane
Working with Brian Keane, we were able quickly to find just what we wanted.
10 November 2024
Reply from Raymour & Flanigan - Freehold
Thank you so much for your review, Debbie! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Outstanding Customer Service
The guys that came to our house were very professional. We would definitely refer our friends and family
29 October 2024
Reply from Raymour & Flanigan - Freehold
Hi Dominick,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you and your loved ones in the future.
Best regards,
The Raymour & Flanigan Team
Dwayne was very helpful and had a good…
Dwayne was very helpful and had a good sense of humor.
27 October 2024
Nikita was very knowledgeable and…
Nikita was very knowledgeable and patient with us.
14 October 2024
Reply from Raymour & Flanigan - Freehold
Dear Phyllis,
Thank you so much for your wonderful review! We're thrilled to hear that Nikita provided you with knowledgeable and patient service. We strive to ensure our customers have a positive experience, and it's great to know that Nikita met your expectations. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Freehold
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
RRaymour & Flannigan furniture shopping experience
The showroom was larger than I had expected. The large store allowed me to have a lot of choices of furniture I wanted to purchase. A very nice salesman greeted me when I arrived. He asked what I was looking for. He was very patient and gave me a lot of time to look around and he gave me a variety of choices. He spoke about the pros and cons of each choice. He was also diligent about showing me what I was strong minded about and answered all my questions. A very respectful, kind salesman.
7 October 2024
Reply from Raymour & Flanigan - Freehold
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Freehold
Thank you so much for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Excellent personal service!
The associate assisting me with my purchase was charming and knowledgeable. This made for a pleasurable shopping experience.
3 October 2024
Reply from Raymour & Flanigan - Freehold
Dear Pamela,
Thank you so much for your wonderful review! We're thrilled to hear that our associate made your shopping experience both charming and knowledgeable. It's always our goal to provide a pleasurable experience for our customers. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
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