Raymour & Flanigan - Marlton Outlet Reviews 

111
TrustScore 5 out of 5

4.8

515 Route 73 S, 8053 Marlton, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Kathy Gordan was very knowledgeable about the new leather living room set we were purchasing. She answered all the questions we had. She told us about the warranty and everything it covered. Kathy was... See more

Rated 5 out of 5 stars

The selection of recliners on the floor was amazing. That was a very pleasant surprise that there were so many choices. The best part was spending time with my salesperson, Rich Bradley. He asked... See more

Rated 5 out of 5 stars

We came in close to closing time, and were quickly greeted by Benny. He pointed us in the right direction and let us look around. When we had questions, he answered them right away. Benny provided... See more

Rated 3 out of 5 stars

I disliked how my sales associate wanted to give some of his commission to Susan at the cherry hill store. All because Susan made me save a different bedroom set to my account to apply for genesis cre... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 515 Route 73 S, 8053, Marlton, NJ, United States

  • 8565523642

4.8

Excellent

TrustScore 5 out of 5

111 reviews

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4.8

All reviews

(111)

4,123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Finally a good night's sleep

Everyone was pleasant and the store was inviting. Mario Maldonado was knowledgeable and showed me mattresses, encouraged me to try several, so I could make the right choice.

3 June 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hello Karen! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

The manager and all the staff members…

The manager and all the staff members are very polite,friendly and professional were very grateful and Happy for the great service.

19 May 2024
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Reply from Raymour & Flanigan - Marlton Outlet

Hello Dalia Rios! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Susan is a pleasure to work with

Susan is a pleasure to work with

6 May 2024
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Reply from Raymour & Flanigan - Marlton Outlet

Hello Victoria O'connor We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Kathleen was awesome.

Kathleen was awesome.

26 April 2024
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you so much for your review, Nancy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Cindymac

As always your salesman, Ben was very knowledgeable, a great help in the furniture I needed. Great personality and patient. I always have a great experience when I come to Raymour & Flanigan. Love this store.

21 April 2024
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you so much for your review, Cindymac! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Ben was most helpful

Ben was most helpful, professional, and knowledgeable in every way.
Thank You So Much!

29 March 2024
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you so much for your review, Joan! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Kathleen was a great person to work…

Kathleen was a great person to work with on this purchase.

25 March 2024
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you so much for your review, Natalie! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The sales person and finance personnel…

The sales person and finance personnel was very attentive and met all of my needs. They made my purchase smooth and very easy.

4 March 2024
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Reply from Raymour & Flanigan - Marlton Outlet

Hello Shelly! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Great shopping experience

Sales rep was very helpful and the store had exactly what we needed.

16 February 2024
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you so much for your review, Renee! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Susan was great

Susan was great! She was very responsive and professional when handling my order.

31 January 2024
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Reply from Raymour & Flanigan - Marlton Outlet

Hello Denise! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Kathleen was great!

Kathleen was a doll who had much patience with us as we were not sure what we wanted. Looking forward to doing business with her again when we are ready for a bed and kitchen set. Thanks again Kathleen.

30 January 2024
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you Bernie for your review! It's great to hear that your sales person, Kathleen , did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Excellent customer service

Benny was very thorough and patient. He was very helpful in my search for a new couch.

3 November 2023
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you so much for your review, Michael! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

5 Star service all around!

Susan in the showroom was experienced, patient and informative. Prices were very reasonable for the high quality. Our beautiful furniture was delivered within a week, however, after the pleasant delivery men left, I noticed a small tear in the corner of the couch. Within only a few hours a new couch was in my living room! I am in love with our purchase and will be returning soon for our next room to be refurnished!

28 October 2023
Unprompted review
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Reply from Raymour & Flanigan - Marlton Outlet

Hello Eileen Mc! Thank you for your feedback. We're glad you had a great experience with us! We look forward to seeing you again!

Rated 5 out of 5 stars

Wonderful Salesperson

Kathleen Gordon is a great salesperson, very patient and understanding. She listens to you and offers suggestions that are helpful to your needs.

29 October 2023
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Reply from Raymour & Flanigan - Marlton Outlet

Hello Lydia Watson! Thank you for your kind words, we are pleased to know that our sales associate was so helpful and patient! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Dennis is fantastic!

Dennis is fantastic!! His knowledge,patience and friendly demeanor will keep bringing us back!

29 October 2023
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Reply from Raymour & Flanigan - Marlton Outlet

Hello Eric Beatty! Thank you for your kind words, we are pleased to know that our sales associate did a fantastic job! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

My experience was great!

My experience was great! Everyone was so kind, professional and helpful. My sales rep Kathleen was very sweet and I never felt pressured. Would definitely return!

18 September 2023
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Reply from Raymour & Flanigan - Marlton Outlet

Hello Mary Ann Mangold! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

We weren’t pressured

We weren’t pressured, were allowed to browse on our own and were helpful when we asked.

1 September 2023
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you for your review, Martha. It's great to hear that you had a good experience with us!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Excellent Staff and Selection

My sales person Kathleen was very knowledgeable about the inventory and was able to direct me in the correct area of items that I was in search of. She was very friendly and accommodating.

20 August 2023
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you so much for your review, Cyndy! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 3 out of 5 stars

I disliked how my sales associate…

I disliked how my sales associate wanted to give some of his commission to Susan at the cherry hill store. All because Susan made me save a different bedroom set to my account to apply for genesis credit. I was not planning on buying there and she made me put it in my account to apply for genesis credit. Therefore, my sales associate at Marlton wanted to give some commission to her...when she really did nothing in my purchase. There's a reason why I didn't purchase from the cherry hill store. Made me feel very strange

19 August 2023
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hello Shelby! We are very sorry to hear you had this experience in our showroom and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with a manager to discuss this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information, including phone number associated with your sale. Thank you!

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