Raymour & Flanigan - Marlton Outlet Reviews 

111
TrustScore 5 out of 5

4.8

515 Route 73 S, 8053 Marlton, NJ, US


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Rated 5 out of 5 stars

Kathy Gordan was very knowledgeable about the new leather living room set we were purchasing. She answered all the questions we had. She told us about the warranty and everything it covered. Kathy was... See more

Rated 5 out of 5 stars

The selection of recliners on the floor was amazing. That was a very pleasant surprise that there were so many choices. The best part was spending time with my salesperson, Rich Bradley. He asked... See more

Rated 5 out of 5 stars

We came in close to closing time, and were quickly greeted by Benny. He pointed us in the right direction and let us look around. When we had questions, he answered them right away. Benny provided... See more

Rated 3 out of 5 stars

I disliked how my sales associate wanted to give some of his commission to Susan at the cherry hill store. All because Susan made me save a different bedroom set to my account to apply for genesis cre... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 515 Route 73 S, 8053, Marlton, NJ, United States

  • 8565523642

4.8

Excellent

TrustScore 5 out of 5

111 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(111)

4,123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Max was great and thorough

Max was great and thorough. Miles was very accommodating and they both were very pleasant and fun to work with. I’ll be back.

7 August 2023
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hi Customer, We are glad to hear that you had a great experience with the assistance of our sales associate. Enjoy your new furniture!

Rated 5 out of 5 stars
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Thank you Sam for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

Great Customer Service

Your showroom is large and has a great selection. Mario welcomed us at the door and was very helpful, and knowledgeable. He was not intrusive but always nearby when we had a question. He was very patient as we had a lot of questions!

26 June 2023
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you so much for your kind review, Tracey! It's great to hear that your sales person, Mario, did an exceptional job!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Benny is the Best!

We came in close to closing time, and were quickly greeted by Benny. He pointed us in the right direction and let us look around. When we had questions, he answered them right away. Benny provided top notch customer service. He was extremely respectful, knowledgeable, polite, and accommodating. He helped us find the exact dining set we were looking for. The turnaround for delivery was faster than expected, and we walked out very happy customers who will be returning for our future furniture needs. Mr. Benny Jenkins was phenomenal.

2 May 2023
Unprompted review
Rated 5 out of 5 stars

My husband and I stopped into your…

My husband and I stopped into your outlet store in Marlton. NJ and were immediately greeted by Benny Jenkins. I’ve worked in retail management all my life and let me say what a great employee you have. Benny gave us time to browse and checked back to see if we had questions. We bought a new home and were just interested in a few pieces to fill in our existing furniture. We spotted a wall clock but were unsure and ended up ordering it online. The order asked me if any associate helped and of course I listed Benny’s name. I do hope he gets commission or at least recognition for the sale. He gave us a very positive experience in the store and really inspired us to want to buy from Raymour & Flanigan! Thanks Benny!

22 April 2023
Rated 5 out of 5 stars

Marco maldanaodo was courteous

Marco maldanaodo was courteous, professional and knowledgeable.

Thank you

17 January 2023
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you for taking the time to leave a review! We're glad to hear that your salesman was courteous, professional and knowledgeable during your visit. Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Sean

Sean, the salesman, explained everything about the furniture and the delivery. He was very helpful and did not "crowd" us as we looked for our livingroom set.

15 January 2023
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you Tomfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great sales experience and products!

My wife and I shopped at Raymour & Flanigan multiple times. There products are high quality and the sales experience is excellent.

We recently shopped at the Raymour & Flanigan Outlet in Marlton, NJ and the it was the best experience we had. Max was our sales associate and he was exceptional. Max was quick to assist us on showing products that we looking for. While we were testing out various pieces, he was mapping out other products for us to check out while also looking at product availability and pricing. Not only did Max help us find 3 pieces of furniture, but through his diligence/effort we ended up buying another 4 pieces (we walked out with 7 pieces of furniture). Max’s care and efficiency had us in-and-out of the store within 1 hour.

Max, if you’re reading this, thank you!

6 January 2023
Unprompted review
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Thank you very much for shopping with us and sharing your experience. We are thrilled to hear that you had a wonderful experience at our Raymour & Flanigan Outlet in Marlton, NJ. We are proud that your salesman went above and beyond to help you find the perfect furniture pieces for your home quickly and efficiently. Thanks again for the review and we hope you enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Kathleen and Myles were more than…

Kathleen and Myles were more than helpful in picking our sectional sofa. Outstanding service!!!

7 January 2023
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you Charles for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Mario was extremely helpful and…

Mario was extremely helpful and friendly.

31 December 2022
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you for taking the time to leave a review, Jennifer! We're happy to hear that your sales associate was helpful and friendly!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Nice furniture store. Lots of choices …

Pleasant surroundings and great service. Able to look at leisure. No pressure.

25 November 2022
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Reply from Raymour & Flanigan - Marlton Outlet

Thank you Elaine Cotton for your review. It's great to hear that our team was a pleasure to work with! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Good and relaxed customer experience

Bill did a nice job of providing service and explaining the various products. He provided good insight on the different options available and listened to meet our style and taste.

18 November 2022
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Thank you Joe Mammarella for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

The staff in this store is very…

The staff in this store is very knowledgeable and friendly they treated me with a lot of respect and listen to me every need till the end of my shopping day.THANKS

14 October 2022
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Thank you for your review Carlos Brito We are happy to hear that your sales person was knowledgeable and friendly!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

I had an excellent experience at…

I had an excellent experience at Raymour and Flanagan in NJ. Bill Cummings was helpful,pleasant,and very professional. I will definitely return for further purchases. You can be very proud of the staff there. From purchase to delivery everything was awesome.

29 September 2022
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Thank you Joanne for your kind words. We're glad to hear you had a great experience from start to finish!! Enjoy you new furniture. -Jeff V.

Rated 1 out of 5 stars

Store was not accommodating to repeat customer

Store was not accommodating with honoring a gift card I received that expired less than 30 days ago. Given I was a repeat customer who has spent a large amount of money with Raymour, it was very disappointing and as a result made my purchase with another’s company.

25 September 2022
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Reply from Raymour & Flanigan - Marlton Outlet

Hello Michael. Sorry to hear you had this experience regarding your gift card. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email customer care at rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -Jeff V.

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