Raymour & Flanigan - Wilmington Reviews 

241
TrustScore 4.5 out of 5

4.6

5303 Concord Pike, 19803 Wilmington, DE, US


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See what reviewers are saying

Rated 5 out of 5 stars

Tom Shaw was a delight of a salesperson! We came in for new bed pillows but identified a bed that we will buy soon! He knows his industry, answered all our questions, heard our needs, and was so perso... See more

Rated 5 out of 5 stars

Denzel offered us perfect customer service! We saw modular chairs online and wanted to check them out in person. Denzel was kind, courteous, knowledgeable and a pleasure to meet. He answered all our q... See more

Company replied

Rated 2 out of 5 stars

My husband and I recently spent nearly $8,000 on furniture. The leather sofa we bought had power reclining seats and one of them stop working in the extended position. This happened after less than... See more

Company replied

Rated 5 out of 5 stars

Our salesperson, Tom Shaw, made the experience stress free and enjoyable from start to finish. We had a lot of specific requirements, given our small space, and he worked with us on creative solutions... See more


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 5303 Concord Pike, 19803, Wilmington, DE, United States

  • 3024782151

4.6

Excellent

TrustScore 4.5 out of 5

241 reviews

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4.6

All reviews

(241)

3,956 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service - no pressure!

The associate I worked with, Vinnie Williamson, was phenomenal. He knew his product line and directed me to the exact items I needed. As big as the two showroom floor is, it would have been a daunting task had he not been so knowledgeable. Additionally, he was friendly and did not pressure me into a sale. I would go back to him any time I need furniture.

22 March 2023
Rated 4 out of 5 stars

Mo was very helpful with the search for…

Mo was very helpful with the search for living room furniture and gave advice on other items we were looking for that we did not see at RF. Also Mo is working on getting pillows swapped out for the ones that come with the sofas for the ones that match the side chair, hopefully he can make it happen.

1 February 2023
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Reply from Raymour & Flanigan - Wilmington

Thank you Lou for your review. We're glad to hear that you had great service from your sales person. Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

The visit was a good experience

This visit was a good experience. We were treated well and got what we needed. The corrected a problem with a loveseat we bought in Oct, returned our money and apologized for any inconvenience. This problem was at a different location, but it was handled.

29 January 2023
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Reply from Raymour & Flanigan - Wilmington

Thank you for taking the time to leave a review. We are glad to hear that we were able to help you with the problem you had with your loveseat, and we apologize for any inconvenience it may have caused you. We appreciate your business! -Jeff V.

Rated 5 out of 5 stars

Neil was friendly

Neil was friendly, informative, and attentive, this was our first visit to a Raymour & Flanigan's. We are currently awaiting delivery of our new loveseat.

14 January 2023
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Reply from Raymour & Flanigan - Wilmington

Thank you for leaving us a great review! We are glad to hear that you had a positive experience during your visit to our store and that your salesman was able to provide you with exceptional service. We hope that you will continue to shop with us in the future. -Jeff V.

Rated 5 out of 5 stars

Sales person was great and provided exceptional feedback and direction.

Sales person was great and provided just the right amount of assistance and knowledge to help us decide best furniture that fit our needs. Then the checkout and finance experience was exceptional as well. All around great experience.

13 January 2023
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Reply from Raymour & Flanigan - Wilmington

Thank you for your review David Grant We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

No pressure

No pressure. Salesman Mr Garcia, gave us time to look at entire floor samples and was very helpful in answering our questions.

6 January 2023
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Reply from Raymour & Flanigan - Wilmington

Thank you Michael Torre for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

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