Raymour & Flanigan - Wilmington Reviews 

241
TrustScore 4.5 out of 5

4.6

5303 Concord Pike, 19803 Wilmington, DE, US


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See what reviewers are saying

Rated 5 out of 5 stars

Tom Shaw was a delight of a salesperson! We came in for new bed pillows but identified a bed that we will buy soon! He knows his industry, answered all our questions, heard our needs, and was so perso... See more

Rated 5 out of 5 stars

Denzel offered us perfect customer service! We saw modular chairs online and wanted to check them out in person. Denzel was kind, courteous, knowledgeable and a pleasure to meet. He answered all our q... See more

Company replied

Rated 2 out of 5 stars

My husband and I recently spent nearly $8,000 on furniture. The leather sofa we bought had power reclining seats and one of them stop working in the extended position. This happened after less than... See more

Company replied

Rated 5 out of 5 stars

Our salesperson, Tom Shaw, made the experience stress free and enjoyable from start to finish. We had a lot of specific requirements, given our small space, and he worked with us on creative solutions... See more


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 5303 Concord Pike, 19803, Wilmington, DE, United States

  • 3024782151

4.6

Excellent

TrustScore 4.5 out of 5

241 reviews

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4.6

All reviews

(241)

3,956 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vincent was very friendly patience and…

Vincent was very friendly patience and attentive to our needs/concerns.

Other staff members were the same as well.

28 December 2022
Raymour & Flanigan - Wilmington logo

Reply from Raymour & Flanigan - Wilmington

Thank you for taking the time to leave a review, Claretha! We're happy to hear that your sales associate was friendly and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

PHIL the salesman was the best & very…

PHIL the salesman was the best & very knowledgeable

5 December 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you Kevin Baker for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Cait Douglass was so helpful

Cait Douglass was so helpful. Very nice. If I had questions she responded quickly. She explained everything to me and helped on making a decision.

1 December 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you Mary Lou Smith for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Scott was a wonderful salesperson!

Scott was a wonderful salesperson. Not pushy, gave us the info needed, listened to us and showed us the right mattress. I told my husband it was a great experience when we left!

27 November 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you Shari Clarke for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We hope you are enjoying your new mattress! -Jeff V.

Rated 5 out of 5 stars

The minute I walked in the door

The minute I walked in the door, I was nicely greeted and assisted by Scott who simply listened to me and wasn’t pushy at all. He spent a lot of time with me and answered all my questions. He made my shopping experience pleasurable and that in turn will have me returning to your store.
Thank you kindly.

22 November 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you Cheryl for your review. It's great to hear that your sales person was a pleasure to work with! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

William Martin...excellent salesman!

We worked with William Martin who was very couteous, professional and knowledgable.

William was extremely helpful and we enjoyed working with him.

Thank you.

6 November 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you Phyllis D. for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 4 out of 5 stars

A Good Salesman Makes The Difference

Neil was very personable and knowledgable. He continued to work with me til I found something I liked and in my price range.
I was sorry there was no one to assemble our stools, but they are simple to do and we will manage.

1 November 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you for your review Peggy Carter We are happy to hear that your sales person was knowledgeable and personable!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Cait was so patient with me

Cait was so patient with me! She didn’t pressure me at all, listened to what I was looking for and helped me figure out what I wanted to purchase. Thank you Cait!!

22 October 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you Colleenfor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Very helpful and patient

30 September 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you for taking the time to leave a review, Richard! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great experience

We were treated with honesty and respect. Scott showed us what we were looking for in 1 minute. He listened and made great recommendations. We got exactly what we wanted and he didn't pressure us...Great experience

28 September 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you Ronald August for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

salesman Neil was gr8 to work with.

great experience and will buy at this store with Neil again.

17 September 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you Mark Decaro for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Neil Nettleton was very helpful

Neil Nettleton was very helpful. He created us as soon as we came into the store. We told him what we were looking for and he directed us to the recliners. We looked around a little and he came and accompanied us and explained the different features of some of the recliners. Told us about the leather recliners and availability. He told told us about the additional warranty. We were specifically looking for black which limited our choices, but we still found something which worked for both myself and my husband because we wanted two recliners for our den. Comfort was most important to us. We are fine waiting 3 weeks for the next shipment. We are not in a hurry. Neil was very knowledgeable and very engaged. Good salesman!

30 August 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you Chris Mercante for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Pete was great

Pete was great, the whole process was quick and easy. Thank you.

28 August 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you Fiona for your positive review. We're glad to hear the whole process was quick and easy!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Cait was very knowledgeable

Cait was very knowledgeable, helpful and friendly. She was very thorough showing me many options that would meet my needs

19 August 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you for your review Maren Becknell We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Scott Tyler

Scott Tyler, our salesman from Delaware, was very knowledgable, personable and concerned that we get the sofa that would meet our needs. The showroom was very nice and the attractive. All the staff were polite and helpful.

18 August 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you Cathy Lewis for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 4 out of 5 stars
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Reply from Raymour & Flanigan - Wilmington

Thank you kirit trivedi for your review. We love hearing that you had a good experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Our recent purchases

We were assisted on several occasions by Denzel Teagle, who was extremely professional, knowledgeable, and patient. He showed us media cabinets and couches that fulfilled our personal requirements and gave us all the information we needed to make our decisions. We wholeheartedly recommend him as a salesman at Raymour and Flanigan!

5 July 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you P. Piro for your great review. We are happy to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Everything was professional from sales…

Everything was professional from sales to delivery and set up

5 July 2022
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Reply from Raymour & Flanigan - Wilmington

Thank you for taking the time to leave a review, Bret! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

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