Yes speaking to Cheryl Austin was very welcoming and pleasant. She went through the whole process though I giggled that insurances are becoming too expensive, still because of her expertise and frien... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Right Choice Insurance Brokers Ltd (RCIB) are a Essex/East London based broker of a wide range of Insurance products including Motor, Home, Bike, Van, Commercial, Taxi, Motor Trade, and more recently, Breakdown Insurance via our AutoAid, Autonational and Euro Rescue sub-brands.
St James House, 27-43 Eastern Road, RM1 3NH, Romford, Essex, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tammy is honest,helpful professional and efficient and works very hard to source quotationsfor me.
Her attitudinal response to myself never fails to include a concern for my wellbeing even if the theme of our discourse concerns the bricks and mortar around as Home insurance is the particular product I annually invest in.
Her willingness to provide contact details ensuring ease of access should I need to refer any query to her is particularly helpful in this period of transition and migration of my old phone number to SkY contract.
When Tammy promises she can cover my insurance for buildings and contents, I am relieved of worry regarding the unforeseen.
A wonderful representative for RCiB
Thanks again

Reply from RCIB
Ian Wells was very helpful and courteous. He managed my enquiry quickly and professionally and I was pleased with the price and ease of amending my policy.

Reply from RCIB
Polite agent Jake.
Thorough and with a solid helpfulness

Reply from RCIB
Shannon the lady i spoke to was amazing explain everything to me and I was happy to take out the policy for my car

Reply from RCIB
Shannon was helpful and made the call run smoothly easy to deal with

Reply from RCIB
Very easy to complete the document for the insurance quote, payment made easy and fast delivery of insurance documents

Reply from RCIB
Very quick and flawless well spoken and easy understanding staff(Jake) thanks for a easy way to get the best insurance

Reply from RCIB
Very efficient and very easy to deal with.
Lovely phone manner

Reply from RCIB
I am really enjoying working with RCIB it is a good, prestigious company. I invited my friend to come on this company.

Reply from RCIB

Reply from RCIB
Very please with the service I was given

Reply from RCIB
Shannon was very polite snd helpful, getting car insurance has been a painful process in the past but Shannon guided me through my application and found me a better initial deal.

Reply from RCIB
Louise McGregor was very helpful and informative. The changeover between cars became a simple procedure thanks to her help and guidance. Well done

Reply from RCIB
Daniel Fabian was very helpful and excellent customer service

Reply from RCIB
My advisor CHERYL AUSTIN was extremely professional and was able to sort out my issue. She was fast and efficient and dealt with the matter promptly.

Reply from RCIB
Got car insurance at a low price
Until 2 cars hit me and I wasn’t at fault
They then quadrupled my monthly installments and so I cancelled
Then they took me to court and hired bailiffs to clamp my car
Won’t enter negotiations about repaying and have add on nearly two thousand pounds of fee
Ridiculous scammers
They should think about their customers who are barely getting by

Reply from RCIB
Cheryl gave me all the information I needed for my car insurance. Many thanks

Reply from RCIB
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.