Swift diagnosis from Jenny regarding the problem with my Tower not switching on. Alternative suggestions and prices as to a replacement were made by her, and she built a new system to fit my requi... See more
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I contacted Jenny whilst on holiday (camping in Barnard Castle), having found her company Reboot on Google. My new ipad was a mess and I was unable to access accounts I needed. She was able to see me... See more
This [small, off-the-grid] outfit has been a marvel for me. They re-everythinged my ailing PC: first, a [free] pretty thorough diagnosis; then, a serious but not patronising explanation + cost-details... See more
We were very pleased with Service given by Jenny ,who is always a big help at difficult times .We had to get in touch because internet went down and had a quick response to what was an extremely fru... See more
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Company details
Information provided by various external sources
Counted as Best Customer Service in 2016 - Computer Repairs and Maintenance, Technology Advice and Support. On the spot repairs, pickup and drop off service available. Very patient and friendly. We also cover Internet and Wifi Networks, Gaming computers, Website, Logo and Business Promotional Items. Our Website design can be found at http://www.rebootdesigns.co.uk/
Contact info
Bede Road 30, DL12 8HD, Barnard Castle, United Kingdom
- 01833200500 / 07960151013
- contactus@rebootrepairs.co.uk
- www.rebootrepairs.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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People also looked at
Swift diagnosis
Swift diagnosis from Jenny regarding the problem with my Tower not switching on.
Alternative suggestions and prices as to a replacement were made by her, and she built a new system to fit my requirements.
She came to the house and set it all up for me and gives one month after-sales-service.
SORTING MY IPAD MESS OUT WHILST ON HOLIDAY
I contacted Jenny whilst on holiday (camping in Barnard Castle), having found her company Reboot on Google. My new ipad was a mess and I was unable to access accounts I needed. She was able to see me on the SAME DAY I contacted her and sorted out various accounts and passwords in double quick time. Very professional and logical approach, for which I was truly grateful. My big fear was losing existing data, which, thankfully, Jenny was able to ensure did not happen. She even delivered my ipad back to my campsite (well after “normal” business hours........) after spending time carefully transferring photos, etc from one account to another .
Very competent , effective and kind.
Very competent and kind. Efficient and effective. Problems solved.
Very conscientious work carried out on…
Very conscientious work carried out on 2 machines. I felt totally happy with the rapid turnaround and cannot fault the commitment to solve problems.
Superlative service …
I am really grateful for the superlative service over many years that Reboot Repairs has given me. I cannot fault the level of expert advice and practical help that I have received.
For a friendly, honest service look no further!
Jennifer was so helpful in sorting out…
Jennifer was so helpful in sorting out a problem on my computer.
Very impressed with the service.
Very impressed with the service I've just received from Reboot. A major problem with my laptop resolved with aplomb and effectiveness. Jenny is confident, resourceful and effective, patiently explaining all the steps required and providing a useful backup service.
Excellent value for money from a first rate establishment.
No hesitation in recommending Reboot to anyone with a computer problem.
Excellent service knowledgeable and…
Excellent service knowledgeable and prompt service at reasonable prices would definitely use again and can’t recommend highly enough
Always available with honest advice and…
Always available with honest advice and trustworthy.
First class laptop repair service
Having run into a problem with my laptop that no amount of internet searching could address, I was delighted to find Reboot Repairs and Design is local to me. Jenny dealt with me professionally and extremely quickly, and was able to completely fix what turned out to be a number of different issues lurking under the surface! She also explained exactly what had been required in a way I could (mostly) understand, not something always associated with technical repairs. I would gladly recommend Jenny's services to anyone in the Barnard Castle area.
Jenny is excellent - you're fortunate if she helps you!
Jenny is excellent. Very knowledgeable and experienced. She guided me with patience through difficulties with my computer and in the end saved me having to buy a new one!
Great service
Have used this service on several occasions and have always been extremely satisfied with Jenny's work. Her advice and support have been invaluable and she has sorted out problems with patience and understanding while maintaining a very professional manner. I would recommend Reboot without reservation.
First rate service
First rate service. Fast response, quickly resolved and friendly lady (Jenny). I will be recommending her to all my friends.
Happy Customer!
Very efficient, rapid and friendly service. I have just had two MacBooks, (very elderly), sorted out by reebootrepairs at a very reasonable price. My computers were collected from and delivered back to my home.
I am a happy customer!
A true gem to the customer
A true gem to the customer. Solutions are readily provided, no question too trivial, the support and advice is superb.
The peace of mind knowing that we have such a reliable service on our doorstep is wonderful, I was recommended to Reboot by a neighbour, sorry, they’re now stuck with me!
Life Saver!
Life Saver!
Jenny seriously knows what she is doing and has revolutionised my computer experience!

Reply from Reboot Repairs and Design
We were very pleased with Service given…
We were very pleased with Service given by Jenny ,who is always a big help at difficult times .We had to get in touch because internet went down and had a quick response to what was an extremely frustrating problem.
Many thanks Jenny ,I am sure we will need you agai .
Barry Proctor

Reply from Reboot Repairs and Design
Excellent service
Superb service, efficient and helpful.
Got my PC system up and running after a house move and got wifi across the whole house. Really please
Reboot Repairs and Design
Reboot Repairs and Design
Excellent service, advice and help in the last year or so when I've had occasion to be in touch with or needed a home visit by Reboot Repairs and Design. I would highly recommend.
John Metcalf May 2021
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