Receiptjar Reviews 168

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, reporting difficulties with the payout of earned rewards, especially when customers tried to redeem larger amounts. Reviewers also frequently encountered issues with customer service, describing it as unresponsive and unhelpful, particularly when trying to resolve payment disputes or account suspensions. The refund process was also a major source of frustration, with many customers experiencing difficulties in receiving their funds. Some people were dissatisfied with the app itself, mentioning that it frequently froze and that receipts were often rejected without clear reasons. Additionally, some customers reported that their accounts were suspended or deactivated without proper explanation, leading to difficulties in accessing their earnings.

What people talk about most

Payment

Consumers express significant dissatisfaction with the payment process. Many reviewers report that their... See more

Application

Reviewers highlight ambiguous aspects of the app. Many consumers express strong dissatisfaction, labeling it... See more

Refund

Customers had negative experiences with refund. Many reviewers report that their redemption requests were... See more

Response time

Clients share negative opinions on response time. Many reviewers report that it takes a very long time to... See more

Customer service

Users describe negative interactions with customer service, often reporting that the help center ignores... See more

Based on these reviews

Rated 1 out of 5 stars

Receipt Jar, owned by U Group & Co. Ltd., is a total scam! The platform lets you scan and submit receipts for coins. Yet, when redeeming them for a gift card, the user is notified that a follow-up aud... See more

Rated 1 out of 5 stars

if I could put a negative review I would, I've been using a few receipt apps and never had a problem except for ReceiptJar. Makes me really angry because I was scanning receipts and doing a bunch of o... See more

Rated 1 out of 5 stars

I am so angry right now. I joined some many months ago and have submitted 100's of receipts. During that time, I never once received anything from them about my receipts. Last week, I finally reach... See more

Rated 1 out of 5 stars

Giving this app to thumbs down. If you submit to many receipts, they will accuse you of not submitting accurate receipts, and will shut down your account. I'm a family of five with 3 pets, I have a... See more


1.2

Bad

TrustScore 1 out of 5

168 reviews

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Rated 1 out of 5 stars

Scam Beware

Total Scam. Don't waste your time. Banned me when I went to cash out.
They are probably going broke and hanging on by a thread.
Don't do it unless you like volunteer work.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

As with the common theme across complaints

As with the common theme across crowd sourced reviews they suspended my account for abusing their terms & conditions. It’s a he said, she said situation but they accuse you of scanning receipts that are not yours BUT you can scan your spouses and underage children’s receipts in your household. To me their set up is an easy excuse to collect your data and not pay you out. They get you by paying you out the first 1-2 times and then flag and deactivate account. So all of a sudden I changed my scanning pattern and decided to upload receipts that are not mine after using the app for 2 years. OK, that makes sense.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

RECEIPT PAL treats people like garbage

They treat peoplelike garbage. Help center ignores you. Could notverify my email through their worthless app even though I emailed them from my email account to show them it was me and my account. They ignored me and then for inactivity stole all my points and put me to a zero balance. App is beyond greedy and a scam. Some day all the stupid people will get the middle finger from them and find out the hard way.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam Alert !

Scam Alert !
Scam Alert !
I scanned more than 100 receipts, and got 0$ when I requested the rewards, they suspended my account. What a joke

17 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!

I just recently claimed $50 amazon gift voucher. I claimed it thru egiftpost.com which I think is their official scam gift card shop. After I got the code and try to redeem on amazon it says invalid code. I emailed receipt jar for this issue and got nothing from them, they didn’t resolve the issue. They got the $50 and sent me invalid code. Totally SCAM.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam to collect personal information

Cashed out $5 not a problem went to cash out $15 a few weeks later, all of a sudden I'm not using the proper background for my receipts, so my account was suspended and now they've ghosted me, in my opinion they are just stealing personal information

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Miss me with this ****

Cashed out once last year for $50, and everything was fine. Cashed out last week for $50 and they shut down my account. Used to be great, but now I'd avoid it like a McDonald's ball pit.

15 March 2026
Unprompted review
Rated 1 out of 5 stars

Don't waste your time. Giving this app to thumbs down

Giving this app to thumbs down.
If you submit to many receipts, they will accuse you of not submitting accurate receipts, and will shut down your account. I'm a family of five with 3 pets, I have a lot of receipts. Additionally, it's difficult to get to the earning amount because they cap out and then they tell you to come back in 2 weeks. It does legitimately pay out, $5 here & there, however it takes a very long time to get there. Additionally, when you review their point system, it doesn't make any sense.
It's not an app I would waste my time on they're a better apps out there.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust this app!! Huge waste of time.

I've been using this app for about ~3 years, they suddenly and without warning suspended my account, after redeeming $50 in points last week. Of course they kept the money too.. what a surprise. They wait till you cash out to ban you. The amount of time it takes to sit there and take pictures of receipts is time consuming and they just suspend you like it's nothing. I've been using Receipt Pal, Receipt Hog and Fetch Rewards without issue for 8-10 years. Apparently Receipt Jar has been doing this to a lot of its users. Don't waste your time with them. They're unethical.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Employees are scamming users?

I recently experienced what other users have been experiencing, I submitted a request for 2 $5 Amazon gift cards and got an email saying this:
Hi there,

As part of our standard review process for redemption requests, we took a closer look at your recent activity to ensure it aligns with our community guidelines.

What we found:

Bad Background - placed on a distracting surface

What this means:

Your latest redemption will be rejected, as most of the recent receipts submitted did not meet our requirements.

Which is totally bogus because you are not granted the coins if the receipts are not up to snuff, they ask you to upload them again.

I believe staff are stealing the points or gift cards.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Don’t recommend this app. My account was suspended for “inactivity” right when I was earning points and couldn’t cash out. Feels like a way to avoid paying users. Support wasn’t helpful either.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. I worked for 2 years to have enough points for a 100 dollar voucher for a food shop and they claimed I hadn’t entered an offline receipt recently so took all those points away and denied the voucher. What a waste of my uploading receipts this whole time. There are other apps out there that are better value. Not a fair system.

18 February 2026
Unprompted review
Rated 1 out of 5 stars

Receipt Jar deactivated at redemption for $50

I been using Receipt Jar for couple years now. I saved up points to try to get a $100 amazon card for 19K. I was at the 17k point range and decided to use 9500 pts to get $50 card. Since 9500 x2 =19K. No savings to wait. And would still only 1500 away balance to get another $50 card prob take me 4 more months time. They sent me email and deactivated my account stating - putting together multiple receipts to make one - stitched receipts, modified receipts. They are awful and wrongfully accused me. Don't recommend receipt jar to anyone.
What jerks!!! See below email.

Email: sent 2/18/26
As part of our standard review process for redemption requests, we took a closer look at your recent activity to ensure it aligns with our community guidelines.

During this review, we identified behavior that falls under misuse of the platform. As a result, your current redemption request has been rejected, and your ReceiptJar account has now been deactivated.

Specifically, our team found the following in your account:

Combining two receipts into one - Stitched Receipts, Modified Receipts

We understand that mistakes can happen, and while suspending an account isn’t something we take lightly, this step is necessary to maintain fairness and protect the integrity of our platform for all users.

If you believe this decision was made in error or would like to dispute the suspension, you're welcome to reply to this email. We’re happy to review your case and provide further clarification.

Best regards,

The ReceiptJar Team

17 February 2026
Unprompted review

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