Red Carpets Reviews 

154
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and fitters for being exceptionally helpful, friendly, and professional, ensuring that every single customer interaction remains completely pleasant and stress-free. Many individuals note that the business consistently goes above and beyond to accommodate requests. Consumers also truly love the fantastic product range available, noting that the gorgeous carpets and modern flooring solutions are of exceptionally great quality and reasonably priced. People deeply appreciate the incredibly efficient fitting process, mentioning that all scheduled appointments are prompt and that all rooms are always left impeccably clean and tidy once the work is finished.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Staff

Consumers find staff to be positive, helpful, and professional throughout the entire process. Reviewers... See more

Product

Customers had positive experiences with product, expressing great satisfaction with the wide selection of... See more

Quality

People report positive experiences with quality, highlighting excellent workmanship and durable flooring.... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and reasonable rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. Filled out the contact form and within a couple of hours Lukasz was measuring and quoting for what we needed bringing an array of samples. In less than a week we have beautifully f... See more

Rated 5 out of 5 stars

This was a brilliant experience from start to finish. I needed a floor laying in my parents’ lounge at short notice after my dad was discharged from hospital with a lot of medical equipment that could... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Useful advice in the Anstey shop, great to have a look at what was in stock. Matt was very prompt when coming to measure up. Everything clearly explained. Reall... See more

Company replied

Rated 5 out of 5 stars

Just had a Karndean floor and a carpet fitted by Red Carpets and I couldn’t be happier. From the initial call with Ryan to Matt’s amazing customer service and wide range of samples down to Wayne and N... See more


Company details

  1. Flooring Shop
  2. Carpet Fitter
  3. Carpet Retail Shop
  4. Flooring contractor

Written by the company

Red Carpets is a family run carpets and flooring business with stores in Market Harborough, Anstey and Wigston. We supply and fit flooring for both commercial and domestic customers throughout Leicestershire and the rest of the UK. We have over 25 years of experience within the flooring industry and specialise in carpets, Karndean flooring, vinyl flooring and safety flooring.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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4.9

All reviews

(154)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Job

Excellent customer service. Good advice and a superb job. Really pleased with our new flooring and the price was good too!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Visited and quoted inside a week, offered lots of options and recommendations, provided and stuck to an installation date.
Installers were friendly, polite, helpful and did a very good job, including cleaning up afterwards.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Company.

We are delighted with every aspect of the service we have had from Red Carpets, Wigston. George was very helpful when we first went to look at samples and arranging a visit for us to get a quote. Laszlo who came, was extremely knowledgeable about what was required, as it was a challenging job. Goose and Nathan who came to fit the flooring were brilliant. They are very skilled and hardworking tradesmen, who are very pleasant and polite. Laszlo stayed in touch during the fitting.
They have all done a fantastic job for us, and we have already recommended them to people. We won't hesitate to use them again! Many thanks.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Great job

Red Carpets made an excellent job of fitting my new bedroom carpet, the fitters were very friendly and I would definitely recommend them .

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service and the flooring looks…

Great service and the flooring looks brilliant. The team at red carpets are really friendly and helpful. Laszlo and George have helped us find great products for two of our homes now and have always offered amazing service. The fitters Wayne and Cole were great too.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Red Carpets

Matt of Red Carpets is extremely professional, helpful and pleasant. We have used Red Carpets for many years. Today we had new underlay and carpet laid superbly by Sean and Jake.
I have no hesitation in recommending Red Carpets to you.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Kardean porch&bathroom floor

Matt& his team have done a fabulous job with our kardean floor which we have had in the porch and new bathroom.

Matt offered a personal touch and offered advice and even turned up to check on the work.
Overall fantastic from start to finish.
We will certaintly be needing them back for carpets in the not so near future.

Many thanks
Michele& David Ballard..

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent workmanship

Reliable, conscientious and courteous. On time and excellent workmanship. We would have no hesitation in recommending the Red Carpets team.
Heather

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Just had bedrooms, stairs and landing fitted in a superb Westex carpet. Very professionally supplied and fitted by the team at Red Carpets. Installed by an experienced fitter, which is very reassuring after spending a lot of money on the carpet. Good old school service by this company. Honest and reliable. Have used them before and wouldn't hesitate to recommend anyone to do so.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

An A1 experience

Good advice in selecting the carpet for my lounge.
The carpet fitters removed my old carpet and underlay . The new underlay and carpet was expertly fitted. It involved two linked rooms with 3 sliding doors to work around. All of the old materials were taken away. I was very happy with the work carried out and would highly recommend this company.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommended.

The fitters turned up when they said they would, made a beautiful job of fitting the carpet, and cleaned up thoroughly after themselves. I wouldn't hesitate to recommend Red Carpets, or to use them again.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

From going into see George at South…

From going into see George at South Wigston branch, Matt coming the same day to measure and quote. To Wayne & Cole fitting my flooring my experience was 2nd to none. I would highly recommend this company

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Really friendly staff. Good choice of carpets. Competitive prices. Great communication and really quick service. Would highly recommend and definitely use again.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Used Reds several times

Used Reds several times, Matt always gives good advice to help make the most of your space and money!
Marc the fitter was great too, worked cleanly, respectfully and quietly (he is the only tradesman so far not to set my dogs off barking all day!) Would recommend and will be using again! Thank you!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Matt and his team did a fantastic job…

Matt and his team did a fantastic job laying two bedroom carpets for me recently. They are so professional, friendly & very helpful. Their service is 5* and I wouldn’t hesitate to recommend them. Thankyou Matt.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, They did a great job installing carpets in the whole house and were very good on the price. Recommended.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

First class service received from the initial estimate to the excellent carpet fitting of 2 bedrooms. The staff are professional, friendly and courteous, the fitters vacuumed and cleared up after. Special thanks to George for his patience.

12 February 2026
Unprompted review

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