Red Carpets Reviews 

154
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and fitters for being exceptionally helpful, friendly, and professional, ensuring that every single customer interaction remains completely pleasant and stress-free. Many individuals note that the business consistently goes above and beyond to accommodate requests. Consumers also truly love the fantastic product range available, noting that the gorgeous carpets and modern flooring solutions are of exceptionally great quality and reasonably priced. People deeply appreciate the incredibly efficient fitting process, mentioning that all scheduled appointments are prompt and that all rooms are always left impeccably clean and tidy once the work is finished.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Staff

Consumers find staff to be positive, helpful, and professional throughout the entire process. Reviewers... See more

Product

Customers had positive experiences with product, expressing great satisfaction with the wide selection of... See more

Quality

People report positive experiences with quality, highlighting excellent workmanship and durable flooring.... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and reasonable rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. Filled out the contact form and within a couple of hours Lukasz was measuring and quoting for what we needed bringing an array of samples. In less than a week we have beautifully f... See more

Rated 5 out of 5 stars

This was a brilliant experience from start to finish. I needed a floor laying in my parents’ lounge at short notice after my dad was discharged from hospital with a lot of medical equipment that could... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Useful advice in the Anstey shop, great to have a look at what was in stock. Matt was very prompt when coming to measure up. Everything clearly explained. Reall... See more

Company replied

Rated 5 out of 5 stars

Just had a Karndean floor and a carpet fitted by Red Carpets and I couldn’t be happier. From the initial call with Ryan to Matt’s amazing customer service and wide range of samples down to Wayne and N... See more


Company details

  1. Flooring Shop
  2. Carpet Fitter
  3. Carpet Retail Shop
  4. Flooring contractor

Written by the company

Red Carpets is a family run carpets and flooring business with stores in Market Harborough, Anstey and Wigston. We supply and fit flooring for both commercial and domestic customers throughout Leicestershire and the rest of the UK. We have over 25 years of experience within the flooring industry and specialise in carpets, Karndean flooring, vinyl flooring and safety flooring.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(154)

84 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We wouldn’t go anywhere else

Red carpets have laid all our Karndean and carpets. Great choice, great price, great quality great service. We wouldn’t go anywhere else.

29 November 2024
Unprompted review
Red Carpets logo

Reply from Red Carpets

Thank you so much for your kind words, Anita! We're delighted to hear that you're happy with both the quality of our Karndean and carpets, as well as the service we've provided. It means a lot to us that you trust Red Carpets for all your flooring needs.

Rated 5 out of 5 stars

Excellent standard

Excellent standard, efficient, polite, clean and very good value. I can not speak highly enough of them

29 November 2024
Unprompted review
Red Carpets logo

Reply from Red Carpets

Thank you for taking the time to share your feedback! We're so glad to hear that you had a positive experience with us. It’s wonderful to know our team was able to meet your expectations in both quality and service.

Rated 5 out of 5 stars

We can't praise Red Carpets highly enough …

We can't praise Red Carpets highly enough. From the initial consultation to the final fitting, everyone was extremely polite, hard working and professional, especially as our old house threw them a few problems! So many thanks for making our two downstairs rooms look so good!

3 December 2024
Unprompted review
Red Carpets logo

Reply from Red Carpets

We're happy to hear that you had such a positive experience with us, from the consultation all the way through to the final fitting. It’s great to know our team was able to handle any challenges your old house threw their way while delivering the quality and professionalism you expect.

Rated 5 out of 5 stars

Highly recommended

The whole process from ordering to installation was excellent.

28 November 2024
Unprompted review
Red Carpets logo

Reply from Red Carpets

It's our goal to make the process as smooth and seamless as possible, and we're so glad to know we met your expectations. We truly appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Excellent service

Excellent service, I have had all my carpets from this company and always receive 5 star service. Brilliant price and Kyle the fitter was very efficient and on time as stated. Would highly recommend. Thank you.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Can't be faulted

I called into the shop in Anstey on Monday to choose a carpet and by Thursday our bedroom carpet had been fitted. Matt returned on the Saturday to shave a little off the bottom of the door. Matt and his team went out of their way to make it all a fantastic service. I'm also very pleased with the carpet itself. I wouldn't go anywhere else.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Definitely deserve Karndean Platinum Installer status

A big shout out to Marc, Wayne & Goose for the excellent job fitting our Kardean flooring. Definitely deserve the Platinum Installer status. Also to Matt, who organised the work and kept us fully up to date throughout the process. We can highly recommend the team from Red Carpets, Anstey.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

This is our third time using Red Carpets at the Anstey location. Matt came to measure up and the fitting was done just over a week or so later. The fitters, Sean and Jake did an excellent job ..all were courteous and professional ..excellent all round thank you..the carpet looks great..would definitely recommend.

18 November 2024
Unprompted review
Red Carpets logo

Reply from Red Carpets

Thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that Matt, Sean, and Jake provided excellent service and that you're happy with the final result. We truly appreciate your recommendation, and we're so glad the carpet looks great in your space. If you ever need anything else, don't hesitate to reach out! Thanks again for choosing Red Carpets.

Rated 5 out of 5 stars

Quality carpets, great price and professional fit

We have had our entire home re-carpeted by Red Carpets over the last few months. George, Rick and the team have done a fabulous job. The fitters work quickly and tidily whilst George and Rick provide great prices and timely comms.

13 November 2024
Unprompted review
Red Carpets logo

Reply from Red Carpets

Thank you so much for the wonderful feedback! We're delighted to hear you're happy with the re-carpeting of your home and the service from George, Rick, and the team. We take pride in delivering great value and ensuring everything runs smoothly, and it’s fantastic to know you noticed that. We truly appreciate your business and look forward to working with you again in the future!

Rated 5 out of 5 stars

Exceptional all round.

We had Red Carpets to fit our hall stairs and landing Goose did am exceptionally job laying Karndean our hall way and the young man who fitted our stairs and landing also did an exceptionally job both took pride in their work. Would highly recommend them both and Red Carpets.

6 November 2024
Unprompted review
Red Carpets logo

Reply from Red Carpets

Thank you for your fantastic review! We're thrilled to hear that both Goose and our stair fitter did such a great job. We really appreciate your recommendation and look forward to working with you again!

Rated 5 out of 5 stars

The place to go for Kardean flooring

We've had Kardean flooring in several rooms and have had mixed results, from decent installations and some frankly disappointing ones. We went to Red Carpets for one final go to sort it out and from the initial chat, to selecting flooring, we were very happy. The end result is excellent, what a difference. A professional job at long last. Wouldn't hesitate to recommend.

14 October 2024
Unprompted review
Red Carpets logo

Reply from Red Carpets

Thank you for your wonderful feedback! We're so glad we could deliver the professional results you were looking for. It's great to hear you're happy with your Karndean flooring and the service from start to finish. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Fantastic service

Fantastic service - nothing was too much trouble. Great product range and value for money. Fitting service was brilliant.

7 October 2024
Unprompted review
Red Carpets logo

Reply from Red Carpets

Thank you for your kind words! We're thrilled to hear you had such a positive experience with our service, product range, and fitting. We truly appreciate your feedback and look forward to assisting you again soon!

Rated 5 out of 5 stars

Highly Recommended

Red Carpets at Anstey did our kitchen floor with Karndean tiles. Matt did the estimating and final finish, Wayne and Cole did the prep and fit. Attention to detail was second to none. Matt kept us in the loop at all times. I would highly recommend these guys. They are professional, knowledgeable, courteous and the price was reasonable.

29 October 2024
Unprompted review
Red Carpets logo

Reply from Red Carpets

Thank you for the fantastic review! We're so glad to hear you’re happy with your Karndean kitchen floor and the service from Matt, Wayne, and Cole. It's great to know the attention to detail and communication made a positive impact. We truly appreciate your recommendation and look forward to working with you again!

Rated 5 out of 5 stars

Fantastic service, quality, price and fitting

Fantastic service, very competitive price and very professional fitting. Red carpets fitted our stair and hallway carpet …and managed to make n awkward shape look seamless. They were amazing from start to finish They will be my first port of call for any future carpet/flooring needs

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They were really flexible in pulling off a quick turnaround for us. We had coloured skirting and the fitters really to their care to ensure that they didn't damage the skirting which is no mean feat. The carpet was an excellent quality and looks great. Highly recommend and will definitely use again. Price was reasonable too

13 September 2024
Unprompted review
Rated 5 out of 5 stars

The Red Carpet Treatment ..

The reception given in the Market Harborough Shop, through the measuring and estimating the costs was wonderful and friendly.
The price quoted was reasonable and the fitting team (father and son) was first class. Highly recommended. A Red Carpet Experience.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Red Carpets A thoroughly satisfying experience

Rick listened to our brief and gave us great advice in helping us make our choice of carpet. He made the whole process of organising the measure and installation so easy particularly as we did this from a distance. The men came to fit the carpets and were extremely polite and efficient. Thank you Red Carpets we would use you again. Kate

7 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look