REDELUXE | Luxury Pre Owned Designer Handbags Reviews 

356
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and pristine condition of the products, often finding them exactly as described or even better. The customer service is frequently highlighted as outstanding, with many people appreciating the professional, friendly, and responsive support throughout their purchasing journey. People also consistently commend the fast delivery service, with items arriving quickly and efficiently. The packaging receives high praise for being beautiful, elegant, and meticulously prepared, enhancing the unboxing experience. Many consumers appreciate the detailed product descriptions and photos, which contribute to a trustworthy and confident purchase.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the high quality and pristine... See more

Quality

People report positive experiences with quality, consistently praising the pristine condition of bags, often... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as top-tier, stellar, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

Delivery service

Consumers express high satisfaction with the delivery service, frequently highlighting its speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional & patience go hand in hand via Redeluxe! This was my 1st purchase & writing this special review to let others know of my utmost confident, trustworthy experience… rare to find these days... See more

Rated 5 out of 5 stars

I bought my first Chanel bag through Redeluxe and I couldn't be happier with the whole process from start to finish. I had waited years to find the colour I wanted and I only wanted silver hardware so... See more

Rated 5 out of 5 stars

Here we are again , just got my bag # 3 from The best reseller ever REDELUXE. What an amazing experience over and over , love my vintage very hard to find shoulder Birkin. My bag is beautiful, packa... See more

Rated 5 out of 5 stars

Five stars isn’t enough—REDELUXE is my new go-to for luxury bags. As a Hermès bag collector, I’m super picky, and they consistently have pieces that elevate my curation. Hunter was incredible: patient... See more


Company details

  1. Handbags Shop
  2. Bag shop
  3. Fashion accessories shop

Written by the company

REDELUXE: A Destination for Luxury Lovers Founded by Georgia Swain, REDELUXE was established with a mission to offer a reliable luxury experience to fashion lovers worldwide. Georgia, who has been a fan of designer handbags and luxury items since her teenage years, was inspired to start the company after discovering a Facebook group where people from around the world were buying and selling pre-owned designer bags and accessories. She realized that the fastest way for her to acquire her next luxury bag was by selling one she already owned, and saw an opportunity to share this joy with others while also earning extra income. Along with her husband Hunter, who is now a co-owner, Georgia started REDELUXE with the goal of redeeming luxury resale. Despite having limited work experience or a business degree, Georgia's passion and determination have transformed REDELUXE into a brand that is dedicated to making a difference in the luxury market. At REDELUXE, you'll find a vast collection of gently used designer handbags, including luxury pre-owned Louis Vuitton, Chanel, Gucci, Michael Kors, Fendi, Prada, Christian Dior, Hermes, Saint Laurent and many more. Our collection of pre-loved designer handbags includes leather, Brahmin and other premium materials, ensuring that you'll find the perfect accessory to elevate your style. Whether you're searching for a pre-owned Louis Vuitton handbag or a Chanel handbag, REDELUXE is the destination for luxury lovers looking for the best deals on gently used designer handbags. Shop now and experience the joy of owning a luxurious handbag at a fraction of the original price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

356 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.9

All reviews

(356)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Super 5 stars service from Georgia

Super 5 stars service from Georgia, my bag was shipped next day to the uk and I got it within 5 days from order date including weekend. The wrapping was beautiful and her private message made me feel special.
I would say this is better than buying from Chanel for sure.
My Chanel bag was better than what I expected.
Looking forward to more purchases.
Big thanks to Reduluxe

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Birkin

Birkin as described. It arrived fast and beautifully wrapped with a hand written note! I’ve ordered twice and happy each time.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

The most fabulous selection of bags and incredible service

The most fabulous experience with RedeLuxe!!
Obsessed with their website and Instagram, they select the most beautiful bags and showcase them better than ANY other well known preloved website. Also, they are so easy to contact. I have purchased a stunning Vintage Chanel Medium CF in Navy & a 19s iridescent pink WOC recently, both times I asked to see close ups on Instagram DM and they replied swiftly and were so helpful! I am from the UK so had questions about shipping which again they answered so helpfully. Both occasions I received my bag after 2 days of ordering which is amazing!!!!✨💫✨

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Top-Tier Experience

From the amazing customer service with great pricing to the fast shipping and unforgettable unboxing experience. Georgia has surpassed the bar for quality luxury unboxing and is truly redefining the luxury preloved experience. Purchasing from boutiques is nice but purchasing from Redeluxe is truly top-tier. CONTINUED SUCCESS and I will continue to be a repeat customer.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

I can’t wait to wear this bag

Once again I have chosen Redeluxe and did a great job. This is my first Hermès. The color is very bright and beautiful. I can’t wait for the next spring and summer.

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience Overall!

The bag arrived in like new condition. Very well packed and presented. The bag is gorgeous. It was shipped promptly and arrived exactly on time. Great website and customer service!

22 January 2025
Unprompted review
Rated 5 out of 5 stars

White glove experience

I placed my order on the New Years Eve for a Chanel bag. It was easy to communicate with REDELUXE in the chat as they were almost instantly available and answered all my questions, which made me feel confident about my decision. I also got a nice discount to apply to my order (thank you so much!). I received my bag in just a few days and it matched the photos and description 100%. I’m sharing my honest review here because I truly enjoyed my purchase process and the price/quality of the bag I got. I’ll definitely be going back to the store as my #1 luxury reseller choice!

31 December 2024
Unprompted review
Rated 5 out of 5 stars

A perfect experience

I ordered for the UK and the bag arrived quicker than expected, beautifully packaged and as described. A perfect experience from start to finish!

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Lightning fast shipping, bag arrived on Christmas Eve, such an amazing surprise :) Packaged so nicely too. I literally RAN to purchase another bag from Redeluxe that I had my eye on! Highly recommend

24 December 2024
Unprompted review
Rated 5 out of 5 stars

This is my third purchase from…

This is my third purchase from Redeluxe. I’m so happy with my purchase. It was quickly delivered and carefully wrapped. So much attention to detail for the best client experience. I will def be buying from Georgia again. The inventory selection is amazing and you know you’re getting an authentic piece.

24 December 2024
Unprompted review
Rated 4 out of 5 stars

Very good condition, easy process, great packaging

The buying process was great, it took a few more days in customs and I had to pay 10€ extra for the customs, even though it was stated, that there were no additional fees for the customer. But the bags are in a really good condition and they were packaged really well. Bc of Black Friday I made a great deal. Would buy again from redeluxe.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing✨

Amazing! This is my third purchase from Georgia and Hunter.
Guys, you are professionals and will come back for more continuously✨
Except from the amazing products that you have,you treat your customers in a very human and approachable manner and that is rare. Thank you😘🥂

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Love

Love, Love, Love my Chanel bag. I am truly impressed with Redeluxe. The fast shipping, packaging and personalized note! Saving for my next purchase. The classic flap is in pristine condition!!!

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful bag

Beautiful bag, packaging, and service! Price was a fabulous accidental find!

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Very impressed with my first purchase…

Very impressed with my first purchase from Redeluxe, a gorgeous Chanel card holder. that i received in brand new condition at an incredible price. The care put into the packaging was immaculate. I have been hesitant to purchase from a reseller but after seeing excellent reviews, decided to try Redeluxe. and so glad I did. I would absolutely consider selling to or purchasing from them again.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

What a wonderful first experience

What a wonderful first experience. I felt valued & appreciated. Georgia was welcoming & very professional. So quick to respond & my Kelly arrived perfectly as described & so quickly to Australia. Highly recommend with competitive prices. I’m a permanent customer now.

30 October 2024
Unprompted review

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