Was not looking forward to car shopping! Luckily, I found a lovely little Polo, low mileage and very clean. Paul made the experience pain free, very efficient, knowledgeable and friendly service. Pick... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having recently purchased a Ford Focus Vignale the customer service I received from all the team was first class.A special thanks must go to Will,Stew and Jamie for sorting a few little niggly things... See more
Company replied
Great car selection and no unrequested pressure from sales staff to buy until help was needed. Once we decided on a car the purchasing process was straighforward, again with no pressure to upsell serv... See more
Company replied
Very professional company car bought and acquired same day. Paul handled everything highly recommended this company. Also got a fantastic trade in deal well worth trying here if they have what you are... See more
Company replied
Company details
Written by the company
We are a used car specialist based in Shiremoor, Newcastle Upon Tyne. We are based at the north end of the Cobalt Business Park, and we are only 1 mile from the Silverlink Shopping Park, covering Whitley bay, Wallsend, North Shields, Tynemouth, North Tyneside & the North East. We offer quality used cars at very affordable prices. If you are looking for fantastic savings on your first car or looking to upgrade, you can be sure that you will find competitive prices and the best service from Redgate Lodge. Bosch Car Service – Redgate Lodge positioned in North Tyneside, opposite The Village Hotel at The Cobalt, have some fantastic offers on MOT, Car Servicing, Engine Diagnostics, Exhausts, Car Batteries and Discount Tyres at trade prices. Book in online or request a quote for any car repairs you may have. Redgate Lodge Bodyshop is situated on Westmorland Road in North Shields. We have a fully operational vehicle body shop that takes care of all of our bodywork and we have two large vehicle ovens, large enough for vans.
Contact info
New York Road, NE27 0ER, North Shields, United Kingdom
- 01912661081
- enquireies@redgatelodge.co.uk
- www.redgatelodge.co.uk
4.9
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Paul Laidler was great
Paul Laidler was great. He answered questions about any concerns or worries we had promptly, even out of hours on a Sunday. Top work all round. Thanks 👍
26 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for the great review!
Amazing garage very helpful would…
Amazing garage very helpful would highly recommend.
26 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for the great review!
Purchase of the car was made easy
Purchase of the car was made easy and clear and Paul was very helpful where he could be!
26 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for the great review!
Was looking for a ford st and found…
Was looking for a ford st and found redgate logde they were very helpful Paul was great help with my purchase thank you
25 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for the great review!
Paul laidler looked after us an guided…
Paul laidler looked after us an guided us great with everything would highly recommend Paul he was great 😊
25 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for the great review!
Reply from Redgate Lodge
Thanks for the great review!
Lovely experience
Lovely experience!
Team were professional, courteous and thorough . Arrived on scheduled time and the sale process was a breeze.
I highly recommend them.
24 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your lovely review. We’re delighted you had such a smooth experience with the team. We really appreciate your recommendation!
Great service
Phone conversation with Will before travelling to see/buy car , was a great experience Will very helpful , no pressure very relaxed experience highly recommended A+
22 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your great review. We’re delighted Will made the whole experience helpful, relaxed and pressure-free from your first call. We really appreciate your recommendation!
Paul souter has been an excellent…
Paul souter has been an excellent help👍🏻
Can’t wait to drive my new car home😁
smooth and simple
22 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your great review. We’re delighted Paul made the whole process smooth and simple. We really appreciate your kind words enjoy driving your new car home!
Will was outstanding from start to…
Will was outstanding from start to finish with great attitude and just all round helpful and easy to deal with
22 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for the great review
All sorted fast and friendly service
All sorted fast and friendly service. Will be back again one day .
22 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for the great review
Excellent customer service from Dale.
Excellent customer service from Dale.
The whole experience at redgate lodge has been amazing. I'm now the proud owner of an excellent Volvo XC60 .
Thank you Dale, 5 🌟
22 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your fantastic review. We’re delighted Dale made the whole experience so positive and that you’re so happy with your Volvo XC60. We really appreciate the 5 stars—enjoy your new car! ⭐️
Excellent customer service from Dale
Excellent customer service from Dale, everything was explained throughly a great customer experience.
22 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for the great review
There is a great selection of cars to…
There is a great selection of cars to cater for everyone.
No pushy salesmen, you can look without being pestered.
Great communication, and service.
Will was really helpful
20 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your great review. We’re really pleased you enjoyed the relaxed, no-pressure experience and found the communication and service so good. We’ll be sure to pass your kind words on to Will!
Bought a car from Redgate lodge in…
Bought a car from Redgate lodge in Newcastle and it’s has been a great, will the salesman was fantastic and never made me feel pressured at all I would recommend anyone to come and buy a car but make sure you ask for will.
20 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your great review. We’re delighted Will made the whole experience relaxed and pressure-free. We really appreciate your recommendation and hope you enjoy your new car!
Excellent experience
Excellent experience, fast and easy. Lovely men to pick up the car also
20 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for the great review
Great garage - would highly recommend!
Was not looking forward to car shopping! Luckily, I found a lovely little Polo, low mileage and very clean. Paul made the experience pain free, very efficient, knowledgeable and friendly service. Pick up was super quick, very happy 😃 Definitely will be recommending to family and friends!
19 August 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your lovely review. We’re delighted Paul made the whole experience easy and enjoyable, and that you’re so happy with your Polo. We really appreciate your recommendation—enjoy your new car! 😃
VW Polo GTI CX72OJM Paul
Top bloke. Top service. Quick and easy process. Much appreciated
19 August 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the great review!
Recently bought a new car from Redgate
Recently bought a new car from Redgate. Second time here dealt with Will this time. Zero hassle, very helpful and ended up in a quick purchase. Thank you again.
18 August 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the great review!
Absolutely flawless service
Absolutely flawless service from Paul Laidler, smooth process from start to finish. Highly recommended.
18 August 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the great review!
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