Redgate Lodge Reviews 

Great service from the beginning to the end, Paul Laidler was a great help through the whole process. Would highly recommend

I had Paul S as my seller, he was amazing and really hospitable and friendly!! Very very efficient. I’m really happy with the car and wouldn’t hesitate to use them again!

Excellent from initial phone contact, right through to purchase completion . Highly recommended. . We will buy again from Paul and the team .

Have used Redgate Lodge for a number of years and they always do a good job. No complaints here.

Good report with customer.
Called when said they would.
Good service and sort out of the car to a good/high standard.
Paul was very helpful and informative about the car.
Great experience would recommend this garage and Paul.

Very approachable, I dealt with Paul Souter, was originally supposed to look at the car a few days prior but a defect was noticed by Paul with the wheels so he had them refurbed for me for free. Attention to detail is brilliant and very friendly bloke.

Would definitely recommend, customer service was brilliant.

Got in touch with Paul Laidler about a car I saw online and from the enquiry to the purchase he has been very helpful and friendly with sorting all the logistics out so I only had to worry about getting there and seeing the car. On the day it was a smooth process. I was given as much time as I needed to check the car and it was easy to test drive the car. Happy with the customer service.

Bought my new car through Paul Souter, Easy and quick process from start to finish.
Highly recommend

From start to finish nothing was too much for them. Will was very professional and dealt with all my questions with ease. Would deal again with them

Amazing service by Will, quick and easy and explained everything well. Couldn’t recommend him more

Bought a car from Redgate lodge Newcastle and I must say the experience I got from my salesman Will was fantastic from start to finish.

The car which was a Land Rover defender was presented in very good condition and looked even better with the ceramic coat.

Thanks again to will and the team at redgate lodge.

Excellent customer service from Paul Laidler very friendly and knowledgeable would definitely recommend this garage.

I had an excellent experience purchasing my car from Paul. From the initial enquiry through to collection, the service was professional, efficient, and transparent. Paul was knowledgeable, approachable, and took the time to answer all of my questions, ensuring I was fully informed throughout the process.

The vehicle was exactly as described, presented to a very high standard, and the entire purchase was handled with honesty and integrity. It was clear that customer satisfaction is a priority, and the level of service exceeded my expectations.

I would have no hesitation in recommending Paul Souter to anyone looking to purchase a quality vehicle. A genuinely first-class experience from start to finish.

Excellent customer service, thanks Paul S

Top dealership , great service

Will was a great salesman, answered the questions I needed knowing and fantastic person throughout

Excellent service from start to finish. Great customer service from Paul Laidler. Looked after extremely well and explained everything I needed to know. Thanks very much. 100% recommend

If I could give Zero stars I would.
Rude, unhelpful sales person, absolutely lacking in social skills.
Very off putting, wouldn't like to return.

Bought our car last year from Redgate Lodge, brilliant service. Just had our MOT and Service yesterday and again the service was great, my car was done quickly and I was able to collect the same day in lovely condition after having a valet.

Visited Redgate today to pick up a lovely presented Mercedes SLK . Will Sibley was spot on with his manner and welcoming attitude organised all paperwork needed for me.Will is a great asset to his company